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This place is fantastic from the breakfast to the staff nothing I would change they always get it right and I have stayed multiple times here I am picky and this place is hands down five stars !!!!
Clean and friendly staff
Everything was perfect! Location, room, and breakfast were all great!
Free Breakfast was wonderful with lots of choices. Very clean hotel. Staff was very friendly and courteous. Somewhat noisy at times. Unsupervised children running wild up and down the halls. Could hear lots of noise through the walls.
Wonderful hotel with amazing staff. Everyone was extremely friendly and gave us great recommendations for things to see and places to eat. Very clean and well cared for rooms and lobby. If we are ever in the area again, this is where we will be staying. Nothing. Everything was perfect.
This hotel is excellent. First class accommodations with an impeccable staff. The environment is very relaxing and quite with easy access to fuel and restaurants. Nothing
Hotel was great location to Hartville Fleamarket, food options and local attractions. Extremly clean and staff was very polite and very willing to help with any and all that came along. Nothing! this hotel was top notch!
It was very clean and beautifully decorated. The staff was extremely nice and it was in a perfect location for our trip. The continental breakfast was excellent, much better than any I've ever had. Not a single thing..
This guest did not leave comments about this hotel.
Very nice, quiet hotel. Good breakfast and close to Hartville Marketplace!
Location to Hartville Hardware and the flea market. I was not aware that the King Bed rooms only have walk in showers. My wife and I prefer a bathtub, but it was too late to change rooms to a Queen Double. Also, the room heater/ac was so loud and close to the bed that it kept waking me.
I gad a couple of problems with staff. Probably will not go to that motel any more. Everything else was ok
Almost everything was great!!!! Hot tub and pool very small and the 8.99 charge for the breakfast buffet when it should be included on the price of the room considering the price of the room.
Myself & 2 adult sons stayed at Cambria Inns & Suites when we visited the Pro Football and Rock & Roll HOF's. The room was clean & well appointed, service was excelent, staff friendly & AM coffee great. I would recomend this hotel. Only minor complaint, no complementary breakfast, only coffee was free. Charge of $8.99 regardless of how little you might want to eat.
Clean and quiet
The bathrooms were excellent. Clean. The lack of food in the refill room for a person who gets in late at night and needs something to eat.
Clean, well appointed rooms. Friendly & prompt check-in. Comfortable bed. Convenience to airport very good.
The pool was very clean, breakfast was very nice. All staff very helpful. Loved that a mcdonalds was 100 ft away within walking distance. Would recommend to anyone. We had to cancel one of our rooms the day of arrival and staff called and took care of it with Booking.com with no problem.
I was comfortable. The price was appropriate. I was happy with the condition of the room.
The staff was awesome. We accidentally booked our room for the wrong day and they kindly make the correction when we arrived and rebooked us for the correct day. the pool area was nice and clean as was the hotel room. I would defiantly stay here again.
Everything Was Great :-) N/a
We stayed in a King Suite. Extremely beautiful interior decoration Front desk staff was polite and professional, but cole and unsmiling.
We stayed the night of our wedding here because of a very early flight. The front desk asked why we were staying and after we told them they quietly upgraded us to a sweet with a large whirlpool tub. It was a wonderful surprise!
Close in proximity to my business meetings and nicest hotel I ever stayed in.
Friendly staff, very accomodating. Location was perfect for walking into downtown area.
Nothing I got double charged for my hotel!!
Great hotel in a prime location. Very clean with a great breakfast.
Location location location. Nice short walk to all the activities Little bit of a walk to the parking, but not bad
Location and price were the best part of the stay. The included breakfast was only continental. Some hot food choices would have been nice. Other than that, I was happy with my stay.
They never refunded my deposit
Clean. Nice people. Decent location. Price was good. AC seemed to blow across the bed....
The staff went the extra mile! They were always polite, helpful and professional. The pool and hot tub area was very nice and clean. Unsupervised child was horrible. They were diving, doing backflips any just being down right rude. I understand you will get splashed but I got ambushed! They clearly did not want me in the pool. I went to tell the front desk but they were checking in a team sports team and were swamped.
It was a pleasant stay with friendly staff and a clean room. With a good breakfast, a newspaper and hot coffee I was a happy traveler.
I came to this room because i knew it was clean from the red roof inn in my city. I had a death in the family and me and my family stayed with you all. I wasn't very happy that I was told I couldn't even smoke outside my room on the balcony
Well equipped room that was clean and neat. Convenient location. Semi truck parked outside that ran refer unit all night. Inconsiderent guests that talked and yelled till 2 am.
I liked the staff they were nice people and very helpful when I needed anything they accommodated me. The level of noise out in the parking lots was pretty bad and there were drunk guys coming into their rooms at all hours of the nigot and that got old quick.
Bed was nice an comfortable, nice variety of restaurants The bathroom wasn't clean. Visible tub rust.
Very clean room and bathroom. Quiet and safe. Small room
Loved the small wet bar with a sink and the fact the suite had doors that closed to a separate living room. These two things make traveling with an infant so much easier! Also very good food from the restaurant downstairs. THe surrounding town is quaint and there is plenty of green space to walk your dogs and stretch your own legs after a long travel.
The bed was very comfortable.
A very enjoyable experience. Room was very clean and all the staff very friendly. Beautiful outside area with the cascading water. Very nice pool. Great room service. Very nice restaurant & lounge. Nothing really.
Pets allowed, and they were very friendly about it.
Beautiful river view every morning at breakfast. Room was a great space with 2 tvs, separation b/w bed & rest of suite. Clean. Courteous staff. Courteous staff with exception of one hostess (Sunday 11/13/16, 10am) at the restaurant who didn't seem to know how to greet me. Not sure what that was about.
The Sheraton at Cuyahoga Falls was great. Rooms are super clean and really well put together. The staff was super friendly. I really like the overall feel of the hotel. Will absolutely be back.
The restaurant at the Sheraton, Beau's, was exceptional. The food and service were above expectations, but the highlight was the view! The restaurant is positioned over the Cuyahoga Falls and the it is the most relaxing scene to dine by. Wonderful!
This guest did not leave comments about this hotel.
This hotel had a great spread for breakfast. I was full and ready for my trip back home.
Quiet, nice rooms with great beds and pillows, and very friendly staff.
There was a hotel employee who was the most professional, hard working and 'person' friendly person I ever met. You need to clone him and hire 100 more just like him. Made my stay that much more enjoyable. None.
When first arrived was given a handicap room. Went back to desk and she was very helpful in finding us another room. Also liked that you get a hot breakfast included. No
The staff No
clean no issues or problems no place to eat other than fast food within walking distance, but not the hotel's fault. be nice if the hotel had a restaurant inside of it to make up for that lack.
This guest did not leave comments about this hotel.
The staff was very friendly and helpful. No matter what time of day, they acted like they cared.
Great location. Close to restaurants, groceries. Great health food store close by. Difficult to get to turn when exit from 77 south.
Friendly helpful staff. Convenient location. Amenities. Value.
Clean spacious room. Very nice staff Reserved thru Kayak & getaroom.com. The motel had no record of my reservation. Ended up having to pay again and am trying to get a refund from getaroom.
Staff were very nice and attended to all needs very quickly. Breakfast buffet was very satisfying. Cleanliness was impeccable. Rooms were spacious. Price was right. I am totally satisfied. The physical features of some of the units could use some TLC, but that's a very MINOR issue.
Location Ball court by room.
Well appointed, comfortable room
My only complaint is that there was a $70 pet fee that I couldn't find any mention of when I made reservation.
Was driving my parents back from their stay in Florida...we were tired and in need of a break...staff went above and beyond...made sure we had all we needed....made sure we were taken care of....room was clean, freshly updated....wonderful stay!!!
Got charged 3 times. Even though they told me I wouldn't be charged until after our stay, they charged us 3 times before we even checked in. They fixed the 2 extra chrages, but that still left our account negative. We weren't paying for the room, so we were going to change 5he card to have it charged to. They refunded 2 of the 3 payments, but the 3rd is still charged on our card.
King room was clean and very big. The pool and hot tub was clean and indoors. The breakfest bar was good, lots of selection. Very secure and quiet area even though it's right off the freeway. There is a hand full of restaurants in the immediate area, including a 24 hour walmart about a mile away. While most staff was helpful, and nice. Half way through our stay I noticed a $250 charge on my credit card from the hotel, when I brought this to the attention of the manager I was greeted with extreme rudeness and attitude, and was told that we were smoking in the room. Whoa what?! Neither my husband nor I smoke! It took the remainder of our trip and delaying our departure home so they could "inspect" our room for them to finally refund the $250. It truly ruined the remainder of our trip having to fight the hotel Manger to get our money back. Watch out for bogus charges!!! Oh and the bed is extremely firm, I think I would have slept better in my rental car. While it was a nice hotel, I will never stay here again. My advice is: There are many hotels for about the same rate within miles, choose one of those.
We stayed here for one night and really enjoyed it. Everything was remodeled and beautiful. Staff was friendly breakfast was delicious. The bed was a tad on the firm side but lots of pillows and all furniture and fixtures were brand new. Very spacious rooms. I would most definitely stay here again. Bed was a little bit firm. Check in took longer than expected even after I called ahead to confirm reservation and tell staff I was on my way. About 15 min.
Staff was super friendly and polite Hotel is old and needs to be updated badly. Rooms are bare and doors stick. You have to pay for parking every night. There is no information in the room about anything (channel guide, room service, locale, etc) seems like owner puts lowest amount of money into this hotel just to keep it running.
Nice quiet room. Clean. Convenient to family. Staff helpful. Parking close by. Reasonable rates for nice hotel. Mattress wasn't that comfortable.
Lobby is a throwback to the late 19th century; dark woods and chandlers accentuate the look further. I lasso very much liked the high end hotel linens that they used. Hotel was not sufficiently updated.. Needed a serious rug shampoo and hardwood walls needed polishing. As for my room itself we entered into into a very musky smelling room. I took all night before the A/C could get the humidity out of the room. Additionally, the coffee machine was broken, HD tv (Samsung) had an analog signal, no room safe, no mini bar, furniture in room was severely scratched blinds did not work correctly, beds were somewhat lumpy, and carpet needed a shampoo. Overall condition of room was fair to poor.
Nothing Our receptionist was fake and unreliable. There also was blood on our bed sheets and the front desk did nothing about it.
The rooms were very nice and spacious and the service was excellent. For some reason I was booked for two rooms even though my online receipt said 1. The name on the second room was a misspell and it wasn't my phone number either.
The chef made me salsa from scratch when I asked if they had any!
The staff was very friendly and helpful. the rooms were clean and spacious. No fan in the bathroom. One side of the sleep number mattress wasn't working.
Loved the location central to everything. The staff was friendly and courteous.
Good location. The breakfast buffet was very good. Check in and check out was easy. Appreciated the discount tickets to the Pro Football Hall of Fame. The first room that I received (222) already had someone in it. When I opened the door, the bed was unmade and the television was on. I believe that the occupant was in the bathroom. We were given another room (227), but this is an unacceptable situation and should be corrected. I'm just glad that the person on the room didn't have a loaded gun handy.
The room smelled like cigarette smoke. The towels were clean but still wet. The orange juice at breakfast was 99% water and only 1% orange. There was no elevator.
Front desk person was friendly and helpful. Room was clean and up to date. Nothing
Friendly staff, Clean and neat , updated. Nothing at all
No friils, but clean and comfortable enough.
courtesy of employees, location, price. no problems.
The location and the quick check in. Not really.
Room was comfortable, nicely furnished, good breakfast. Staff was friendly and attentive. The beds were very comfortable, and I slept well. There were stairs, no elevator. The heater at lobby entrance was loud when it kicked on making it difficult to hear the clerk. The pillows were half size, not as good of quality as the bed, a disappointment.
We had dirty wash rags and towels in the room we went out and bought towels and wash rags to use. The room had an odor to it also
This guest did not leave comments about this hotel.
It was in close proximity to lots of shops and restaurants. Inexpensive. Other guests were very loud, playing music and stomping in the halls until late at night. Front desk clerk was disoriented and forgetful at check-in; no one was even at the desk when we wanted to check out.
it was easy to bbok The parking lot was a little rough. Lots of work guys ogling the women coming and going.
This is a great hotel in every way. The desk personnel made me feel as if I was something special and made every effort to make my stay enjoyable. They offered to drive me to nearby restaurants, but I elected to eat there. The food and service were excellent - although the menu was limited. I would stay here again - any day.
We recieved very friendly excellent service for a decent price. The hotel staff was courteous, friendly and helpful. The swimming pool was a bit small but overall this was a nice place for the money. The room was clean and comfortable and there wasn't any noise that interrupted our sleep. I would say this was one of the nicer places we have stayed at for quite awhile.
The #1 priority for me is customer service, so I know if anything goes wrong it will be addressed. We recieved EXCELLENT service at this hotel!
Nice staff, curteous, helpful and the kids enjoyed the pool. One of the cleaner places we've stayed in Canton. A little more expensive than most for the area, but nice.
Everyting was fine. Due to space limitations we were placed in a handicap room. It was on the fourth floor. We did not need a handicap room, but it did make me think about what happens with a wheelchair=bound person during a fire and the elevator not inuse. I asked about it out of curiosity and was told that staff was trained to respond to them first. I still don't think I'd want to be the handicapped person and rely on that system.
Everything is clean and well-maintained. The beds are super comfortable. The restaurant downstairs has a limited but decent menu.
They had the most comfortable bed that I have ever slept in, in a hotel. Very nice and accomodating staff. Very, very close to airport rental dropoff.
We stayed here when we were going to Football Hall of Fame. The hotel was great. We would stay here again. We got a Hall of Fame package which included to tickets to Hall of Fame and breakfest at the restaurant in the hotel. We had to buy the other two tickets for breakfest but they gave of a coupon for $2.00 off so it was on $6.50. They had a wide selection of breakfest items with omlets. The room was great and beds comfortable. The entry to the hotel was very welcoming. I had read many reviews for our 10 day trip to the east coast and back to IL and realy went by the reviews for many cities. This was our first night out and was a great start.
Stayed 2days/nights. Clean, Convenient all amenities. Will be back
Bad area- heroin needles along curbs around parking lot.... could not take a walk to exercise outside of hotel property.
Clean, quiet room and comfy bed. There was a wedding there the night we checked in, but we never heard a sound from other guests. The staff was friendly and courteous. The lobby was pleasant and comfortable. The breakfast was very good. I thought the price was reasonable (small children eat free) and I'd rather pay for a good breakfast than get a lousy one for free. I definitely will stay here again when I travel to Akron. I really wish the bathroom had an exhaust fan.