Pros (+) Bed was comfortable
Cons (-) The hotel can definitely absolutely be more clean the carpets needs to be replaced the rooms need to be cleaned the floors were dirty. Overall the hotel cleanliness was not acceptable.
2 stars
Heathrow Inn Hotel
140 Coldharbour Lane, Hayes, UB3 3HG, United Kingdom
Hayes, United Kingdom
See location+44 208 561 8725Photos of Heathrow Inn Hotel
Overview
Located a short walk from Hayes and Harlington Railway Station, Heathrow Inn Hotel provides guests with a convenient base when in London. It also offers a 24-hour reception, a ticket service and room service.
There are a range of facilities available to those staying at the hotel, such as a laundry service, a dry cleaning service and a tour desk. Internet access is also provided.
Heathrow Inn Hotel has 19 well-appointed rooms that are filled with a range of essential amenities to ensure guests have a comfortable stay.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, suitably based for those who want to stay nearby when looking for a bite to eat. Drinks can be enjoyed at the bar.
London Heathrow Airport is within a 30-minute drive of Heathrow Inn Hotel, as are Harrods and Oxford Street. It is also conveniently situated nearby a number of dining options.
Amenities at Heathrow Inn Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Internet
- Laundry service
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Heating
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
Bathroom
- Bathtub
- Toilet
- Shower
- Private bathroom
Services and conveniences
- Express check-out
- Safety deposit box
- Room service
- 24hr front desk
General
- Family rooms
- Carpeted
- Seating area
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
Accessibility and suitability
- No smoking
- Elevator
Outdoor
- Terrace/Patio
- Garden
Laundry
- Laundry service
- Iron and ironing board
Things to do
- Pool table
- Cycling
Family friendly
- Cribs available
Reviews of Heathrow Inn Hotel
4.7
Mediocre
1619 verified ratings
Wonderful
168
Very good
101
Good
176
Okay
134
Fair
204
Mediocre
139
Poor
697
Summary of reviews
Guests say
Guests express significant dissatisfaction with the hotel's cleanliness, noting dirty rooms and bathrooms. Service issues were also highlighted, with some guests experiencing poor treatment during check-in. Additionally, many found the room sizes inadequate for their needs, contributing to an overall negative experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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4.7 out of 10
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at the hotel restaurant?
You can enjoy a unique dining experience at the in-house restaurant, which is conveniently located for those looking for a bite to eat. The hotel also offers a bar where you can enjoy drinks.
Are there any concerns about the cleanliness of the hotel?
Some guests have raised concerns about the cleanliness, mentioning issues such as dirty bedsheets, unclean bathrooms, and a lack of cleanliness in some areas of the hotel.
Is parking available at the hotel?
Yes, the hotel offers free parking as one of its amenities, providing convenience for guests who arrive by car.
What are the best times to visit the hotel?
The hotel's high season is in July, and the low season is in September. It's important to consider these factors when planning your visit.
How is the customer service at the hotel?
While some guests have mentioned friendly and helpful staff, others have expressed concerns about rude and unhelpful behavior, so it's important to consider both perspectives.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Dining Options
The hotel is conveniently situated nearby a number of dining options, providing guests with a variety of choices for meals outside the hotel.
Check for Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with dirty bathrooms, unhygienic conditions, and even cockroach sightings. It's advisable to check recent reviews for cleanliness concerns before booking.
Be Mindful of Room Size
Some guests found the single rooms to be extremely small, making it challenging to accommodate luggage. Consider this when selecting a room type, especially if traveling with multiple bags.
Inquire About Room Facilities
Guests reported issues with room facilities such as broken shower heads, non-functional kettles, and broken toilet seats. It's advisable to inquire about the functionality of these facilities before settling into the room.
Consider Noise Levels
Some guests mentioned noise disturbances from the kitchen bar area and corridors, affecting the quality of their stay. Light sleepers may want to inquire about room locations to avoid noisy areas.
Verify Heating and Hot Water
Several guests reported issues with heating and hot water, leading to discomfort during their stay. It's advisable to verify the functionality of these amenities, especially during colder months.
Check for Unpleasant Odors
Some guests noted unpleasant smells in the corridors and rooms. It's recommended to inquire about this and request a room free from any musty or unpleasant odors.
Inquire About Safety and Security
Guests reported broken door handles and locks, raising concerns about safety. It's advisable to inquire about the security measures in place and the condition of room locks before checking in.
Consider Alternative Accommodation
While the hotel offers a convenient location, free parking, and friendly staff, guests reported various issues with cleanliness, facilities, and overall comfort. It may be worth considering alternative accommodation options in the vicinity.
Location
140 Coldharbour Lane, Hayes, UB3 3HG
What's nearby
- Barrah Hall Park0.6 mi
- Botanic Gardens0.8 mi
- London Motor Museum0.8 mi
- Beck Theatre0.8 mi
- Rosedale Park0.9 mi
- Hayes End Community Park1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Heathrow Inn Hotel
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $53 |
Average price (weekend night) | $80 |
When to book a room at Heathrow Inn Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Heathrow Inn Hotel
FAQs when booking at Heathrow Inn Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in HayesGood to know
Value for money | 5.6 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | London Heathrow |
Distance to airport | 3.4 mi |