Pros (+) Absolutely nothing
Cons (-) There were bullet holes in the wall, the bathroom door had a hole punched in it, the room door would get stuck and not close fully. The bathroom reeked of bleach. The “breakfast” was just bread in a break room.
3 stars
Pacific Inn London Heathrow
60-66 The Broadway, Southall, UB1 1QB, United Kingdom
Southall, United Kingdom
See location+44 208 843 2445Photos of Pacific Inn London Heathrow
Overview
Located less than a 10-minute stroll from Southall Railway Station, Pacific Inn London Heathrow provides guests with a convenient base while visiting London. It also provides a 24-hour reception, a wake-up service and free Wi-Fi.
The hotel has 27 well-appointed rooms that are equipped with a range of essential amenities to ensure guests have a comfortable stay.
London Heathrow Airport is within a 30-minute drive of Pacific Inn London Heathrow, as are Harrods and Oxford Street. There are a range of dining and entertainment venues surrounding the property.
Amenities at Pacific Inn London Heathrow
- Free Wi-Fi
- Tea/coffee maker
- Free toiletries
- Internet
- Parking
- Hairdryer
- Express check-out
- 24hr front desk
- Currency exchange on-site
- Increased accessibility
Basics
- Free Wi-Fi
- Internet
- Body soap
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Conditioner
Bathroom
- Hairdryer
- Toilet paper
- Shared bathroom
- Shower
- Private bathroom
Kitchen
- Tea/coffee maker
- Refrigerator
- Kitchenette
Accessibility and suitability
- No smoking
- Increased accessibility
- Non-feather pillow
Services and conveniences
- Express check-out
- Currency exchange on-site
- 24hr front desk
Laundry
- Ironing service
- Iron and ironing board
Parking and transportation
- Parking
Bedroom
- Wardrobe or closet
Workspace
- Desk
Dining
- Breakfast in the room
General
- Soundproofing
Health and safety
- Daily housekeeping
Reviews of Pacific Inn London Heathrow
6.7
Okay
1318 verified ratings
Wonderful
358
Very good
134
Good
166
Okay
109
Fair
147
Mediocre
91
Poor
313
Summary of reviews
Guests say
Guests appreciate the convenient location of the hotel, which is close to public transport and amenities. However, many reviews highlight significant cleanliness issues, including dirty rooms and bathrooms, as well as outdated decor. While some guests mentioned helpful staff, the overall service experience was mixed, with complaints about room conditions and maintenance.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.7 out of 10
21 reviews
7.1 out of 10
1 review
4.1 out of 10
2 reviews
All reviews
Pros (+) Breakfast was good. Staff changed my room after I made complaint about the room.
Cons (-) First room in which I stayed with my son was terrible. dirty room, dirty carpets, stinky toilet and bathroom. There a wardrobe with no doors in it and full of dust. A table with 2 chairs which I cleaned by myself before going to bed. Bed was full of dust. Very uncomfortable stay overall. Hardly had a good night sleep after my day long training. Although staff changed my room after the complaint I ...
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Cons (-) The staff were useless. They just want you to pay and leave.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Pacific Inn London Heathrow?
Guests have described the beds as comfortable and clean, providing a good night's sleep during their stay.
Is parking available at Pacific Inn London Heathrow?
Yes, the hotel offers parking for guests, providing convenience for those traveling by car.
How is the food quality at Pacific Inn London Heathrow?
Guests have appreciated the nearby dining options and the value for money, especially for those who enjoy Asian foods in the surrounding area.
What is the cleanliness like at Pacific Inn London Heathrow?
Guests have mentioned that the rooms are generally clean and tidy, providing a comfortable and pleasant stay.
What is the customer service like at Pacific Inn London Heathrow?
The staff have been described as helpful and accommodating, providing friendly and cooperative service to guests during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Common Toilets
Some guests reported that rooms near common toilets had unpleasant smells, so consider requesting a room away from these areas.
Check for Bed Bugs
Several guests mentioned encountering bed bugs and dirty, stained sheets, so it's advisable to thoroughly check the bedding upon arrival.
Consider Noise Levels
The hotel is located in a vibrant area with many shops and restaurants, so if you prefer a quieter stay, consider requesting a room away from the street or with soundproofing.
Be Mindful of Room Cleanliness
Some guests highlighted the need for improved cleanliness, particularly in the kitchenette and corridors, so it's worth being mindful of this aspect during your stay.
Request Additional Milk
If you enjoy having milk with your tea or coffee, consider requesting extra milk from the staff, as some guests found the supply to be insufficient.
Check Heating and Air Conditioning
Guests reported issues with heating, with some rooms being cold, so it's advisable to check the functionality of heating and air conditioning in your room.
Consider Parking Options
If you're arriving by car, be aware that parking outside the hotel is free only during specific hours, and the local pay and display parking can become expensive.
Be Prepared for Noisy Surroundings
Due to the hotel's location in a bustling area, some guests experienced noise from the surroundings, so consider bringing earplugs if you're sensitive to noise.
Verify Room Facilities
Some guests mentioned that certain rooms lacked basic facilities like a sink mixture with hot and cold water, so it's advisable to verify the room facilities before settling in.
Check for Room Odors
A few guests noted unpleasant smells in the bathroom and throughout the hotel, so it's worth being mindful of any odors and informing the staff if necessary.
Location
60-66 The Broadway, Southall, UB1 1QB
What's nearby
- Gurdwara Sri Guru Singh Sabha0.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Pacific Inn London Heathrow
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $62 |
Average price (weekend night) | $78 |
When to book a room at Pacific Inn London Heathrow
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Pacific Inn London Heathrow
FAQs when booking at Pacific Inn London Heathrow
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Value for money | 7.2 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | London Heathrow |
Distance to airport | 4.4 mi |
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