Basics
Dining
Services and conveniences
Accessibility and suitability
Bathroom
General
Media and entertainment
Laundry
Workspace
Things to do
Health and safety
Family friendly
Parking and transportation
Outdoor
Bedroom
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How are the beds at Leonardo Hotel Heidelberg City Center?
Guests have mentioned that the beds and pillows are extremely soft and comfortable, providing a good night's sleep.
Is parking available at Leonardo Hotel Heidelberg City Center?
Yes, the hotel offers parking facilities below the hotel with an elevator for easy access.
How is the food quality at Leonardo Hotel Heidelberg City Center?
Guests have enjoyed the breakfast, mentioning that it offers a great choice and is delicious. However, some have mentioned that the scrambled eggs at breakfast were not up to par.
What can I expect in terms of cleanliness at Leonardo Hotel Heidelberg City Center?
Guests have praised the hotel for being clean and well-furnished, but some have mentioned issues with room cleanliness, such as dirty bed linen and a bathroom that smelled bad.
How is the customer service at Leonardo Hotel Heidelberg City Center?
The staff has been described as friendly, helpful, and pleasant by many guests. However, some have mentioned instances of poor customer service and inexperienced staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Renovated Room
Some guests mentioned that not all rooms have been renovated, so it's advisable to confirm with the hotel before booking to ensure a modern and updated room.
Consider Noise Levels
Several guests reported construction noise during their stay, so it may be beneficial to inquire about any ongoing renovations and their potential impact on the stay.
Explore Nearby Attractions
The hotel's proximity to the main commercial street and the historic downtown makes it convenient for exploring the city's attractions, such as the river, old town, and castle.
Parking Considerations
While the hotel offers parking, some guests found it expensive, so it's worth exploring alternative parking options in the area.
Room with a View
Guests recommended requesting a high-floor room with a balcony for a fabulous view of the city and beautiful hills.
Check for Special Requests
If you have specific requirements, such as an iron and ironing board, it's advisable to confirm their availability with the hotel in advance.
Temperature Control
Some guests experienced issues with room heating, so it's recommended to check the room's temperature and inquire about additional heating options if needed.
Breakfast Options
While some guests praised the breakfast buffet, others found it expensive, so it's worth considering dining alternatives in the vicinity.
Staff Assistance
The front desk staff were commended for their professionalism and helpfulness, but some guests reported issues with the handling of specific requests, so it's advisable to communicate any concerns promptly.
Accessibility and Allergies
The hotel offers increased accessibility and allergy-free rooms, making it suitable for guests with specific accommodation needs.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | December |
Average price (weeknight) | $129 |
Average price (weekend night) | $103 |