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Terrible service in the restaurant !!! fatal !!!
Nice rooms and friendly staff
Our room was spacious & well-designed with a beautiful view over the lake. Not a thing although I'd suggest that people take a phrase book as English is not as wide-spoken in the area as in the cities.
The warm atmosphere and the afternoon/evening in the bar with the views of the lake
There was a mixup with my reservation which turned out to be the hotels fault and they were particularly obtuse in the way they rectified the error.
The lake view was marvelous. The room was huge, absolutely clean, modern, and was equiped with a queen size bed. The spa is brand new.
Location, room and view were all fantastic. Staff were friendly and helpful.
Clean, new, hotel. Good modern furnishings. Location superb.Excellent resturant.
We took a room with the view over the lake and it was just marvelous, I loved it! The hotel definitely meet our expectations. Closed to the hotel you can take a boat for visiting the surroundings, and the possibilities for hiking are endless! The spa in the hotel was also very nice and appreciated after the long walks.
Very secluded in the forest in a queit village with lots of hiking trails. Centralized for trips to Monschau and Heimbach. Very friendly staff and excellent breakfast. For a 4-star, the rooms were a bit worn with 80's fixings and the hallway carpets were well worn and soiled. Bathrooms ere renovated bot long past but there was mold in the showers.
We opted for the Landhotel Kallbach for its countryside and were not disappointed at all. Moreover, we found there an excellent and quiet atmosphere, very friendly personnel and good service for reasonable money.
Service from the staff, excellent restaurant. The Wellness area can be improved but was ok.
t-mobile hot spot was available
It's a rather boring hotel quite secluded in a little valley in between the forested hills. Main plus point for us was the very nice pool. You had to pay (E30) for internet, room wasn't well ventilated (mosquitos) and 90% of the guests were 70+ of age.
Lovely little town in a tiny valley lost in the middle of the Eifel
Excellent accomodation - wonderful location
The Hotel is placed on the edge of a small village in the Eifel area. A very pastoral and quite place. The rooms are country stile designed with a log of wood.
The country style, panoramic view and nearby forest walk
It's really romantic. Nice hotel, nice view. Good for weekend break. No bar-restaurant during weekends. It’s not a problem actually. Just be prepared that you have to go out to the nearest towns/villages to have diner or lunch.
my room was in basement with poor light and bed smell.
Very helpful and friendly staff, excellent breakfast. Very nice family room.
Staff was very welcoming. Room was very cold when entered. Heating was not very effective.
The staff was very gentle and usefull. Cleanliness very good. not so far from the National park Eifel. I didn't see any Air conditioning for the hotest days.
Friendly helpfull staff
Freindly, helpful, family-run hotel
It was a pleasant convivial atmosphere with good comfort, cleanliness and an experienced and helpful staff
Very welcoming, evening meal fantastic quality & value, great hospitality
the room was very spacious and tastefully furnished.The breakfast and evening meal was absolutely brilliant. Good value for money. very friendly and helpful staff. There weren't any facilities to make a hot drink.
The hotel was excellent, friendly staff, good food and high level of service.
Friendly, helpful, English speaking staff. Very good, well prepared food.
Stopped for one night en route from the Czech Republic to London and found it nicely off the beaten track & very quiet - staff were friendly - food & beer were good - they gave me a double room for the price of a single and it was a bit old fashioned - just like me!
Very polite and helpful staff, very nice rooms of large dimensions. Nice views.
The staff were very friendly and helpful, we didn't have breakfast so they took it off the bill without us even asking, which is the first time that happened to me.
Nice staff, big room.
Quiet surroundings, but not remote - there nice restaurants in area. Hotel is older but has spacious, clean rooms, good price/quality ratio, and swimming and sauna facilities are a plus in this price range. Rooms are spacious, but it is older style furnishing (again, fine for the price and fitting with a family hotel).
We spent one night at the hotel after a very from long drive from Amsterdam. The hotel satisfied all our needs. The staff were kind to speak German to us so that we could practice our language.
The staff were very friendly and the room was very clean and spacious. There was a good selection at the buffet breakfast.
Excellent pool and fast wi-fi. Large, very quiet room. Excellent restaurant with local specialities and good buffet breakfast. Location in centre of village opposite church was right on local ring footpath and easy to find. Problems with DTV at time of stay meant only German language TV channels were available.
very nice location, nice nature, quiet room, the room is quite big. there were no soap in the bathroom
very clean, good location,excellent food,staff very friendly,defintley would go back there again
rooms are horrible, very small shower room, services are quite bad! the quality/price does not correspond!
Charming location with excellent access to hiking trails
very helpful staff, room comfortable, tranquil location limited menu, more variety in breakfast choice would have been nice, could do with some updating, wi fi did not work
The food was excellent. The location was perfect for our interests. Very friendly and helpful.
Peace and quite, friendlyness of hotel staff and everybody I met in the village. I would have liked a phone in my room, but this is a minor point. There did'nt appear to be a public phone anywhere, although I was welcome to use the one at reception.
the ambiance and the countryside atmosphere
It was so quiet.
Very friendly and very nice location. I'd recommend this. For some reason there were no curtains on some of the upper windows which meant sunlight streaming into the rooms early in the morning,
People was very frendly also the place was fantastic no
Nice and cosy room outside of the cityrush.
Friendly and welcoming host
Hotel was comfortable and relaxing, room very quiet. Buffet breakfast was of a good standard. Hotel owner was extremely courteous and created a friendly, relaxed atmosphere. Too remote for anyone without their own transport. Extremely limited local bus service. Railway station 50 minutes' walk away.
The friendliness of the hotelier and the excellent breakfast. Our apartment was spacious and spotlessly clean. Lack of shampoo and soap in the bathroom.
Very nice staff, with a good breakfast, a litle oldfashioned furniture.
Friendly staff, quiet rooms, good beds, food including excellet breakfast
Excellent restaurant for evening meal.We could have house wine by the pichet, and ordinay water also. breakfast has a excelllent large choice. Our room was very well appointed and quiet.
Cleanliness, facilities The food in the restaurant was very poor
The food at the Forsthaus was excellent as well as the swimming pool. Very enjoyable stay...
central to the eifel area
Easy to find. Good restaurant.Big room. Connection to internet was not stable. Light cigarette smell in the room(probably in the past it was smoking room).
Staff and manager were really nice and friendly and the Restaurant excellent. The foyer lounge area needs updating and rather better fire/heating.
Personal and friendly service, which we knew would be excellent as we have been there several times before. Excellent restaurant and comfortable social areas.
Food was excellent
the staff was very friendly and nice - you rarely run into such nice people, the rooms and the bathroom were clean and cosy. no, everything was excellent.
Absolutely no "luxus" but nice, clean and extreamly friendly bikers-motel. Value for money ratio is really good