Everything was great.
2 stars
Holiday Inn Express & Suites Helen
Photos of Holiday Inn Express & Suites Helen
Overview
Holiday Inn Express & Suites Helen is situated in Helen and features a Jacuzzi and an indoor pool. It also provides meeting rooms, an atm/cash machine and a 24-hour business centre.
Each room at the hotel offers a refrigerator and all the essentials for a comfortable stay. They are also fitted with a hair dryer and a microwave.
Holiday Inn Express & Suites Helen has easy access to Nacoochee Mound. Anna Ruby Falls is easily reached by car.
Latest deals for Holiday Inn Express & Suites Helen
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Holiday Inn Express & Suites Helen
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Pool towels
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- DVD player
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Outdoor
- Balcony
Things to do
- Gift shop
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Holiday Inn Express & Suites Helen
9.0
Wonderful
853 verified ratings
Wonderful
622
Very good
97
Good
55
Okay
24
Fair
24
Mediocre
7
Poor
24
Summary of reviews
Guests say
Guests generally praised the hotel's great location, cleanliness, and friendly service. Many enjoyed the complimentary breakfast and found the beds comfortable. However, some guests reported issues with the bathroom drainage and the pool temperature, as well as a few instances of rude staff. Overall, the hotel offers a pleasant stay with some areas needing improvement.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
9 out of 10
23 reviews
8.9 out of 10
1 review
9.7 out of 10
2 reviews
All reviews
Overall it was pretty nice. The breakfast was good for a hotel with a pretty big variety of foods and the guy working at the breakfast area was so nice and helpful. He was really on top of things. The cleanliness was generally pretty good but the shower curtain had pink mildew and the tub had scum. The grout work and other details like that were kind of sloppy, which doesn’t affect the use but it ...
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The staff threw away our food in the fridge. Then would not make it up to us. When I asked the manager to call.....they never did.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Holiday Inn Express & Suites Helen?
The breakfast at Holiday Inn Express & Suites Helen includes hot and cold items, and guests particularly enjoy the automatic pancake maker and the cinnamon rolls.
Are the beds at Holiday Inn Express & Suites Helen comfortable?
Yes, guests have described the beds at Holiday Inn Express & Suites Helen as super comfortable and the rooms as clean and well-maintained.
Is parking available at Holiday Inn Express & Suites Helen?
Yes, there is plenty of parking available with entrances in the front, middle, and back of the hotel.
What are the nearby attractions to Holiday Inn Express & Suites Helen?
Holiday Inn Express & Suites Helen is close to main attractions, shops, eateries, and within walking distance to downtown Helen.
What is the best time to visit Holiday Inn Express & Suites Helen?
The high season at Holiday Inn Express & Suites Helen is in October, and the location is excellent, within walking distance to all the shops, restaurants, and attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
August is noted as the low season, which could be a great time to visit for those looking to avoid crowds and potentially lower rates.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Black Forest Bear Park, Unicoi Hill Park, and Charlemagne's Kingdom, making it easy for guests to explore the area.
Check Room Amenities
Some guests found the rooms to be well-equipped with essentials like a refrigerator and microwave, while others mentioned issues such as a lack of soap in the public bathroom. It's advisable to check the room amenities upon arrival.
Be Mindful of Noise Levels
A few guests mentioned that noise from other guests or within the hotel was noticeable. Light sleepers may want to consider this when booking and request a quieter room location.
Consider Special Requests
If you have specific needs or requests, it may be beneficial to confirm them directly with the hotel, as some guests reported issues with special requests not being accommodated as expected.
Plan for Oktoberfest
Guests highlighted the hotel's proximity to downtown Helen, making it convenient for those attending Oktoberfest. However, it's worth noting that some mentioned an upcharge for Oktoberfest.
Check Breakfast Expectations
While some guests praised the breakfast, others found it to be basic or not as good as anticipated. It's advisable to set realistic expectations for the breakfast offerings.
Be Aware of Check-in Times
Several guests experienced delays with room readiness at check-in. It's recommended to confirm check-in times and room availability in advance, especially during peak seasons.
Accessibility Considerations
For guests with mobility concerns, it's important to note that there is only one elevator to service all four floors, which could lead to potential wait times.
Location
8100 South Main Street, Helen, GA 30545
What's nearby
- Unicoi Hill Park0.6 mi
- Charlemagne's Kingdom0.7 mi
- Helen Tubing and Water Park1.3 mi
- Glass Mountain Gallery and Studio1.6 mi
- Wildcat Mountain6.8 mi
- Tray Mountain7.4 mi
- Cowrock Mountain7.8 mi
- Young Lick9.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Helen
Low season | March |
|---|---|
High season | November |
Average price (weeknight) | $242 |
Average price (weekend night) | $298 |
When to book a room at Holiday Inn Express & Suites Helen
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express & Suites Helen
FAQs when booking at Holiday Inn Express & Suites Helen
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Value for money | 8.5 |
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Distance to city center | 0.6 mi |
Everything you need to know for your stay in Helen
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