Dirty, smelly room - awful breakfast - lazy, unresponsive staff
Worst hotel I have ever stayed in
Hotel was in convenient location
Room was not cleaned and ready until 10:30 at night even though check in was at 4:00. Lampshades were filthy and bashed in. Carpet was never vacuumed. There were not pillowcases for all pillows. There was no soap or shampoo. Manager on Duty was rude and defensive. This was the absolute worst hotel experience I have ever had.
Overpriced, dirty, and lacking
The staff was friendly
The rooms were small. TV had only a few channels (no ESPN?!) Room had hole in the wall, stopped up with a plastic bag. Showers were dirty. Shampoo was cheap and ineffective. Soap broke upon opening package, didn't clean. Continental breakfast was a disgrace. Charged WAY too much to put such little effort into the room itself. "Smoke free" room smelled like an ash tray. Not "in downtown Helen" as advertised. Bad bad bad.
Not very clean and very dated
Don't eat the breakfast!
Room was large and reasonably clean. Hotel is on the far end of town but great access to back road into town where we discovered plenty of parking.
Saw a bug on the food at breakfast, refrigerator not cold enough, milk was spoiled. A/C in room would only kick on for a minute or two at a time. Door to room very difficult to open with card key.
Not too bad
The bed was great. Easy to get the room. Loved the location
The morning cleaning crew was a little pushy. The rooms were in decent condition. Not too bad though. Just some loose wall base but nothing outrageous.
Rude manager and unclean
The worker at the front desk was very polite and helpful
The manager was rude and disrespectful. The facility was dingy, dark and unclean. The lobby/breakfast area reeked of smoke. I was afraid to stay here for even one night. Totally disgusted.
The beds were very comfortable.
Bathroom was way too small and the breakfast choices were not very good, we went to Huddle House instead of eating at the hotel.
wet carpet, paint peeling, lamps didn't work, nonsmoking room smelled of smoke, tv remote didn't work, ac was either hot or cold. front desk was also the maintenance and they didn't know much. went to breakfast and staff didn't advise there was another room with hot food. poor customer service - left on hold way too long
Good for one night
The room was ok for one night but wouldn't stay again. Had the nessecities and we weren't in the room long.
The breakfast left a lot to be desired. It says continental breakfast but there were maybe 2 kinds of muffins some coffee and juice and packets of oatmeal. The waffle maker was broken and the dining area was filthy.
The covers had burn holes from cigarettes on them in several places.
Did what I needed
Rooms were clean and the evening shuttle service (6pm-midnight) is a big help in taking advantage of what Helen has to offer...
Bathroom was small, decor is pretty dated. Wife said breakfast spread was unappealing.
With a stay at Jameson Inn in Helen, you'll be in the mountains, just a 3-minute walk from Helen Tubing & Helen Water Park and 9 minutes by foot from Nora Mill Granary. Featured amenities include a 24-hour front desk and coffee/tea in a common area. Free self parking is available onsite.
Based on 982 reviews
Value for money
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