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The location is great and the business lounge proved to be very handy. I don't like the carpets on the floor, they make the hotel seem old.
Breakfast was sumptuous! It is misleading to advertise a gym in the hotel but not inform guests in advance that it costs 12 euros ($18) per day to use it. That is an outrageous fee, plus the day we were there it also closed at 6:00!
Convenient location for central zone without central zone prices Very crowded in the buffet area at breakfast
No availability of local Restrauants to deliver food.
staff, location, room
Breakfast is damn rich! Clean cosy rooms, comfortable beds. Staff was very polite and helpfull. Sauna has a rich view to the park and far ahead, pleasent feature. a new hairdryer would be allright :) that one they have is really ridiculous
Large room, big bathroom, the mirror in the bathroom and great breakfast. I have not found an iron and a room for ironing.
Sauna with very nice view. Breakfast was also very good. I like the park infront.
Not much Requested double bed and got twin beds. No tea/coffe making facilities in room. Room housekeeoing at best average
really nice hotel,good buffet breakfast,very clean,ideally situated
The room's very comfortable, bathroom's really big&nice, stuff's friendly and breakfest's awesome :)
Location. Design aspects. Small rooms. Impossible to shower without making whole floor wet. Very small free car park. Pay car park even smaller and very difficult to manouver.
Nice place, comrotable room and free internet and russian tv. nothing special
I liked a floor cover. Feels nice. My wife didn't like a floor cover. Says, it feels bad.
it was okay. some nice design features the bathroom is practically part of the bedroom - literally. feels like a box in the corner
room was too small for two persons,bathroom was not handy
Location, private character compared with other hotels in hel
Good and various breakfest, friehdly staff, near to the centre of city not enough parking spots, used furniture
Very stylish and comfortable rooms in quite a cheap price. There was nothing to complain about.
No parking places for the car.
24 hour reception. Clean and comfortable.
very conveniently located..within walking distance of so much...very clean and comfortable pillows not the mot comfortable
very central location, nice walking everywhere. Friendly staff.
The hotel looks quite fancy. The heating is not working so well, and the bed seems to be a little bit too small.
We had a shopping week end and it was positive to stay in the center of the city. The breakfast was crowded as the hotel was fully booked. Lower than average breakfast
The room is quite simple and poor equipped (shampoo, razier, comb, etc.) which are in the same price classs in the international hotels.The restaurant personnel was unfriendly and the order take time too long. The best was the situation, but quite too expensive compared to the service level and room equipment and facilities. I had even "superior room". The restaurant personnel unfiriendly. The service level poor. The room usual level in this kind of hotels. Not the worht of money. The room was too simple and serviceless for actual traveller.
Clean, pleasant, good location. The bar prices were very high
Room comfortable enaugh, excellent staff, convenient location of the hotel.
During the stay I liked, good location of hotel, friendly staff, quality breakfast
Central location. Room ok. Breakfast was poorly organised considering how many people eating and how many people working to clean tables etc. Not enough places to sit and personnel not eanough time to clean tables/dishes away.
Everything was great. Breakfast was varied enough. It's connected with the elevator to the bus station and the shopping mall in it. No sewing kits or hand creams (specially needed in winter)
Included Breakfast was fantastic. Staff was extremely friendly. Room air conditioning did not work reliably and Windows were locked. When we inquired about it, the staff was very proactive in trying to remedy the situation. Hotel was dated, kinda looks Like it's stuck in the 1970's.
I loved staying here. It was in a great, central location. About a 10-15 minute walk from the main railway station. Close to so many sights, restaurants, bars, etc... The staff was super friendly and helpful. The breakfast every morning was AWESOME.
This hotel was one of the3 nicest places I have had the opportunity to stay at. staff very helpful and courteous; buffet breakfast was not wanting for anything. We held a four-day meeting using their facilities and the whole experience was very good. Its location right next to the Kampii indoor mall was a plus.
excellent location, spacious rooms with good beds, large bathroom with underfloor heating. very friendly and helpful staff, very good breakfast, excellent value for money. the public spaces should be refreshed: big spots on the carpets.
Cituation central, Breakfast was great, Staff was great. Only one blanket for two, some moisture damages in room wall.
good location. perfect breackfast
Breakfast was amazing...relatively close to attractions Old facilities, dirty furniture, impersonal staff
Rooms good size for price. Breakfast areas overcrowded. Hotel lobby area not particularly attractive or welcoming.
Although not at exact city centre it is well positioned and easily reachable. Polite staff, good breakfast. For international chain the choice of TV channels is quite poor.
The room was big and very quiet. The beds were excellent. Breakfast was good, there were also organic choices. Breakfast room was very crowded. The furniture in the room would need a freshing up.
location, breakfast, very comfortable beds, super bath, nice staff,
The location is first class. Rooms are quiet and clean. Breakfast is amazing, just what comes to mind, it is found. The hotel car parking space was difficult to find. The hotel received the information and the map was unclear
Good big room, nice design, excellent breakfast. Very good sounds' isolation - was absolutely quiet though the guests were in abandance. not so close to the centre but possible to reach it by feet
Nothing. The water was off all day, and they didn't tell us. The building was shaking and loud noises all through the stay because of construction. If they told us, we would have booked elsewhere. Their greed surpassed our comfort. They said they notified us, but they didn't post until after we were booked in.
Good location. Quick check-out. It was impossible to sleep before 1 a.m. because of the irritating noise from the night-club. In the breakfast, there was plenty of meat and fish available, but hardly any fresh fruits and vegetables.
Friendly helpful staff
room room bar breakfast restaurant service
it was slightly cold in the room
Friendly staff and restaurant
The view, location, comfort, cleanliness 15€ surcharge for room service
the special floor room with beverages, snakcs and papers - and the fittness room. you can hear very clearly, when the other doors are closed, at leasrt from my room 937.
Apparently Booking.com was the only way to get a hotel room that night due to that they book a number of rooms in advance. There was a major conference in town and all hotels were full, but not on Booking.com!!!
very near to my meeting place room service was very poor for a 5 star hotel
breakfast is superb, view from the window over the river, room is very good, tea pot, you can park your car outside hotel for free at night time, central location free internet is a bit slow
Central location Room was really hot and had no ventilation possibilities or working air condition.
Great location just in the centre nad next to central railway station, perfect soundproof window (you don't hear anything from the street), breakfast offers a really good choice, everything in hotel was clean. Actually I had early flight on Saturday back to home and breakfast during weekend is open from 7:30 so it was challenging to get my trip in the right schedule. I would suggest to move breakfast to 7:00 during weekend.
I was been there only a night and i have not ineracted to the personnel. The only thing I can say is that many different services were present and the location was perfect.
Great location, staff spoke excellent English and were all really helpful.
Location to the train station
Friendly stuff, good location, clean room Overpriced room service, expensive food
Complimentary umbrellas for the rainy season and free wifi. The wifi in our room was very spotty though. The location is great and in the center of the city. It is literally right next to the bus station and finnair provides a shuttle service for €6 to the city center. Shower had tons of mold and also leaked everywhere. The outlets only charge your phone when the lights are on. Overall the room was very small with dreary outdated decor. Breakfast is pricey at €18.00
It was nice, comfortable. Very usefull for bisness trip.Breakfast - good.Parking place - good.Staff - good. everything was good
It was in a good location at a fair price. none
The location. Almost every interesting feature about Helsinki is in a range of 1 km form the hotel.
Location, right next to train station and walking distance to city centre, helpfull staff.
Very clean. Very close to central station and to bus terminal. Good selection for buffet breakfast.
Peace and quiet. Great location 10 mins from town centre.
I liked silence and a confortable commodious guest room.
The Staff was friendly and helpfull, rooms are clean Central heating was not sufficient especially in the bedroom for this time of the year and there were no additional blankets/dooners provided. Breakfast was very boring, therefore I would suggest no breakfast at all, but cheaper rate.
size and location of the apartment
The friendly staff, the cooking facilities, a super comfortable bed...
Very comfortable accommodation, good location - close to trams and station, very helpful staff. Was very happy with our stay and would certainly stay again.
Fantastic location. Warm and comfortable with great services - sauna, guest laundry and very helpful reception staff. Breakfast was varied and delicious. Good option for families. Nothing
There is no staff at all. Nobody irritates.
very well renovated, big rooms, high ceiling, new interiors, scandinavian styling. good beds all nice, breakfast over somewhat early, 0900.
Location The reception desk personell has to explain more clearly the conditions of check out on week-ends. The keys are blocked after 12.00 and the guests are supposed to pay 60 euros more to get access to the hotel if they are some minutes late as there is no staff inside at all.
in the center, there is the packing for the cars under the hotel
Old hotel where you can even find old fashion TV.
Central location at an economical price with easy access to communications and city attractions
I remember this hotel was Ramada Presidentti Now anything is not present from that level, Sensation hotel as an old armchair, It was new and qualitative, but now it's old and partly does not work Pity sensation
Location and value for money
Location, friendly and experienced staff. Pool and sauna, hotel's parking, Pressa bar...... Breakfast is just poor, does not comply to Sokos level
I like sweemmingpoll, very good breakfast, kindness staff, having a to leave the leagage, very comfortable room, russian tv chanel,.... thanks for all everythink is fine
Only breakfast and location We paid for superior room - but it was nothing like that. Ugly swimming pool, very poor sauna. Service - awful (queues for check in and check out, 2 service girls working instead of 4, the room was not ready even by 16.00 (not cleaned yet and we had to wait). The hotel needs renewal. The price doesnot correspond quality at all
The restaurant was always overcrowded; it was difficult to find a place to sit.
I liked specially the good location,excellent, the cleanliness and the service provided from the staff. Breakfast was pretty complete and there was a sauna and a swimming pool, no big deal, but enough for the price paid.I didnt have any problem leaving my luggage after check out, and thats always helpful. I stayed a weekend, and the place was a bit noisy, as my room faced Kamppi square and it was full of action. Also my room was located far from the elevator, it could be annoying for older people. Breakfast place was too packed. Internet facilities should be improved also, 5 euros per 30 minuts, with a horrible internet connection!
Top 3 things are: location (15 mins from train station, 7 mins from bus station), kitchen in the room and helpful staff. This hostel definitely costs its money. There is major overhaul in one of the hostel's buildings, however it doesn't bring any problems (like noise, etc) actually. The main thing to improve is kitchen appliances. I think basic set of dishes&appliances (like plates, cups, electric tea kettle) should be available in every room. Currently there are virtually no appliances in rooms, and guests have to use them in main kitchen - so it is not a big problem.
Near-central location and friendly staff. Very basic and my bed broke during the night!
Only stayed one night No
We liked that we had all needed (kitchen, toilet and shower) in a room and it was very quiet during the night. Also there was the clean room. Its right in the centre of Helsinki and we enjoyed to stay in this hostel so much.
cleanliness, atmosphere, large bathroom
Staff was vert kind and helpful In a room, there was no kettle
Hostel is nearby of the city center, all rooms have a kitchen and bathroom. Optimal for modest travellers.
Cleanliness position staff Two beds
Friendly staff with a smile. Very good and center location in the city. Easy to go around the sights. The hotel was very quiet and you got a good night sleep.