The breakfast buffet was wonderful and the coffee was excellent! Thank you so much!🥰
2 stars
Best Western Hilliard Inn & Suites
3831 Park Mill Run Drive, Hilliard, OH 43026-8110, United States
Hilliard, OH
See location+1 614 529 8118Photos of Best Western Hilliard Inn & Suites
Overview
The Best Western Hilliard Inn & Suites offers newly renovated rooms offer free Wi-Fi, 43-inch LED televisions, micro-fridge, in-room coffee and sleeper sofas. Start your day off with a free full hot breakfast. Location is a big factor when deciding where to stay. We are conveniently located to many Columbus attractions, five miles to the "Hollywood Casino" and just six miles to downtown Columbus. There you will find the Greater Columbus Convention Center, Ohio Expo Center, Ohio State University, COSI and the Arena District. Sports enthusiast will enjoy visiting the nearby Buckeye Hall of Fame Cafe, Berliner Sports Park, Spindler Park, Crew Stadium and Huntington Park home of the Columbus Clippers. Business travelers can bring the family. While you are taking care of business, they can enjoy the Columbus Zoo with Jack Hanna or the Zoombezi Bay water park. Shopping is also close by along with many restaurants within one mile. Play or relax after your busy day in our indoor pool. Enjoy having access to our 24 hour business center and exercise facility. Our friendly staff is available 24 hours a day to assist your needs. For a great stay in Hilliard, reserve a room at the Best Western Hilliard Inn & Suites.
Latest deals for Best Western Hilliard Inn & Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Hilliard Inn & Suites
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- No smoking
- Toilet with grab rails
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Alarm clock
- Sofa bed
Dining
- Microwave
- Refrigerator
- Coffee machine
Outdoor
- Outdoor dining area
- Outdoor furniture
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Best Western Hilliard Inn & Suites
8.6
Very good
559 verified ratings
Wonderful
346
Very good
86
Good
46
Okay
19
Fair
23
Mediocre
14
Poor
25
Summary of reviews
Guests say
Guests appreciated the great service and delicious breakfast, but many expressed concerns about cleanliness, with reports of unclean rooms and maintenance issues. Some guests also noted that the hotel was quiet and had spacious rooms, but there were complaints about the beds and location.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
454 reviews
9 out of 10
60 reviews
9.6 out of 10
2 reviews
6 out of 10
2 reviews
All reviews
Pros (+) The rooms were at least clean, but I will never stay here again.
Cons (-) First room we were given the toilet overflowed onto the floor the first time it was flushed and not because we cloged it, and the bathroom sink wouldn't drain either. When I told the front desk the was a problem with the toilet they immediately asked if it was overflowing - as if it were a common problem with that room. We were then moved to another room, in which the handle to flush the toilet wa...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Best Western Hilliard Inn & Suites?
The complimentary breakfast at Best Western Hilliard Inn & Suites is highly praised by guests for its variety and quality. It includes a range of options to suit different preferences.
Are the beds at Best Western Hilliard Inn & Suites comfortable?
Guests consistently mention the comfort of the beds at Best Western Hilliard Inn & Suites, highlighting the quality of sleep they experienced during their stay.
Is parking readily available at Best Western Hilliard Inn & Suites?
Parking is readily available at Best Western Hilliard Inn & Suites, providing convenience for guests who are traveling by car.
How is the cleanliness at Best Western Hilliard Inn & Suites?
Guests frequently comment on the cleanliness of Best Western Hilliard Inn & Suites, emphasizing the welcoming and well-maintained environment throughout the hotel.
When is the best time to visit Best Western Hilliard Inn & Suites?
The best time to visit Best Western Hilliard Inn & Suites is during the low season in April or the high season in August, offering different experiences based on individual preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Laminate Flooring
Several guests appreciated the clean laminate flooring in the rooms, which is a plus for those who prefer this type of flooring over carpet.
Consider Bringing Earplugs
Some guests mentioned that the sound insulation in the hotel was not the best, so if you're a light sleeper, it might be helpful to bring earplugs.
Check Room Amenities
Some guests found that certain room amenities, such as microwaves and refrigerators, were not available in all rooms. It's advisable to confirm the availability of specific amenities before booking.
Explore Nearby Dining Options
The hotel's location offers easy access to various restaurants and entertainment options, making it convenient for guests to explore dining choices outside the hotel.
Be Mindful of Noise Levels
A few guests experienced noise disturbances from other guests, particularly on the first floor. If you're sensitive to noise, consider requesting a room away from high-traffic areas.
Verify Wi-Fi Functionality
Some guests reported issues with the Wi-Fi during their stay, so it's recommended to check the status of the Wi-Fi and its reliability upon arrival.
Request Extra Bedding in Advance
If you anticipate using the sofa bed, it's advisable to request extra bedding and pillows in advance to ensure a comfortable stay.
Confirm Breakfast Hours
The breakfast hours may start later than expected for some guests, so it's worth confirming the breakfast timings to avoid any inconvenience.
Check for Room Cleanliness
While many guests found the rooms to be clean, a few reported issues with cleanliness, such as stained sheets and dirty areas. It's advisable to inspect the room upon arrival and notify the staff of any concerns.
Inquire About Specific Room Views
For those seeking scenic views, it's recommended to inquire about room options with desirable views, such as those facing the pond, to enhance the overall experience.
Location
3831 Park Mill Run Drive, Hilliard, OH 43026-8110
What's nearby
- Odd Fellows Hall2.1 mi
- Heritage Golf Club2.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Hilliard Inn & Suites
Low season | April |
|---|---|
High season | May |
Average price (weeknight) | $134 |
Average price (weekend night) | $185 |
When to book a room at Best Western Hilliard Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Hilliard Inn & Suites
FAQs when booking at Best Western Hilliard Inn & Suites
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See most recommended stays in HilliardGood to know
Value for money | 8.9 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Columbus |
Distance to airport | 12.5 mi |
Everything you need to know for your stay in Hilliard
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