Cons: i though that i had made the reservation for the columbus airport and it was off airport. the people at the hertz counter at the airport did nothing to try to accommodate my needs with the mix up and would not even cancel the reservation at the other location so i booked at AVIS
another reason that i dont like Hertz... no customer service
Jan 20 2017
Easy, fast, and affordable
Pros: I got a free upgrade from an economy car to a mid-size at no additional cost. Rental and drop off were easy and fast. Hassle free.
Cons: Car had a slight smell like the previous renter smoked inside, and tried to cover the smell with Febreeze.