Would you like to save as your currency permanently or for this visit only?
The position of the hotel is great and the cleaningless of the room was impecable. First of all I need to mention that the AirCondition has a program and it does not work in the exact moments when you need it. Then they should take into consideration that the staff is not wearing name tags and they also do not speak any international language. The communication is very difficult.
That they upgraded us to their sister 5 star hotel after we complained about the poor quality. Poor decor in the room. Room, especially the bathroom was filthy. No refreshments provided in the room - this was important as we were asked not to take food or drink into the room and the tap water was not suitable for drinking.
Sea&Mountains and good service. The staff is very helpful and try their best to make our stay comfortable. The breakfast was very healty offering various natural foods. The rooms are clean and big enough to host a big family......Full size bed room , living room, attached kitchen and all kitchen appliences...Swimming pool has one of the best views in turunc.
Fantastic location over the bay of Turunc, free shuttle service into town is great. Room, service, facilities etc were all good.
Natural area, commitment of management to have a green hotel, geographical place in maintain, big size and comfort private apartments, fanastic views Room service is poor. Every other day they clean rooms and do not charge shampoos soaps and towels regularly.
The facilites (pool, bar, restaurant) were very nice, better than expected The standard of accommodation was not 4 star as advertised, more like 2 star. But clean and fairly comfortable
There are two good things about this hotel - location and staff (everybody is nice and friendly) * salt water in rooms - the bathrooms and kitchen. You can buy bottle water for drinking and cooking, but taking shower is terrible; *beds uncomfy; * air con system - when switched on works for a while then turns off itself, so you end up having hot rooms anyways; *breakfast - the food is not tasty and they run out of everything in few moments, you have to stand and wait till the cook will bring more, atmosphere like in some cheep canteen; *all the place is outdated and very tired, needs refreshing!!!
beatiful view from the bar and swimming pool apartments are not all the same. Some have a new kitchen, some others and old one and there is no price difference
The location, overlooking Torunc village, was stunning and the staff could not have been more helpful The pillows were so hard that the were very uncomfortable when lying upon
It is one of the best hotel among all other local ones. Food service ( dinner and breakfast ) is not as in other four star hotels I've seen. Type A rooms are not comfortable thats why I moved to a superium room after I saw the Type A room.
I DID 5 days at the sentido orka lotus beach and my bed sheets were never changed,sand all over the room as it was never swept,coffee mugs remain dirty and never washed or replaced,on one occasion the used towels were arranged like it was clean.i visited friends at a 3 star facilities which was a lot cleaner and better cleaning team than at this sentido shit. My wife almost left because of the dirtiness of the room cleaners. Will never recommend this hotel to my worst enemy. Food was in abundance but I could not enjoy my food as a proverb goes (if your room is dirty,your kitchen will neve be cleaner). My advice to kayak is take this hotel off the 5 star category and put it if I want to be nice on the 2 1/2 or 3 stars category. Dirtiness of the room cleaners,I could not walk bare feet in my room as it was very dirty and sandy as it was never swept.if there is no control on the room cleaning,there might never be control on the kitchen too. So let's blame management.