Hotel Majestic Saigon

The pool was being retiled and was therefore not available, although access was arranged to a pool at another hotel. Really disappointing - we should have been told the pool was not available before we committed to booking.

Not told that pool was not available.

Wonderful location, lovely setting, spacious room and comfortable bed, nice roofbar and a good breakfast with plenty to choose from. Great view of the river and the buzzling street from our and still quiet at night time.

There were a few details that make us question the 5 stars rating. First of all, the staff were polite but not warm and welcoming and that is by far the most important factor that makes the difference between good and great. Secondly, we were not informed that the pool was out of order and apart from the location, being able to relax by the pool was the main reason why we chose The Majestic. Third, there were pages missing in the hotel information in our room, opening times for breakfast etc and last, in the information broschure there was a pricelist but when we went down to the reception asking to but 4 dressing gowns we simply got the answer, ”no, we don’t sell them anymore”. Definitely room for improvement when it comes to making guests, any guests, feel welcome and special!

Very well presented historic hotel, staff were very nice.

Room had terrible view of old shanty like buildings, drinks were very expensive, AC was very noisy. Shower not good