Clean, basic hotel. Noisy, very noisy outside. As it was very hot and without the aircon we had to leave the windows open. People shouting at 3 in the morning, guy fixing his car engine right outside the hotel. What sounded like formula 1 race all the time.
Walking distance to Central Train station and other major attractions. Unable to check-in at 12pm. Have to wait till 2:30pm.
The staff of reception is friendly and helpful. The hotel does not provide wifi in free. We need to use the only computer located in the lobby which is served for the whole hotel and always is occupied by other guests. On the other hand, the hotel did not provide air-conditioning system. Although a window can be opened for fresh air, it is very noisy in the morining. The sound was mainly come from that the hotel staff loaded the materials from the trucks, the rubbish truck collected the rubbish and the staff cleaned the leaves by using the leaf blower. This make us hard to sleep well in the morning.
The hotel did not have air-conditioner. After having paid 112 euros for a double room, the least you expect is to be able to regulate the temperature. The receptionist was rude enough to ask me to open the window, it was so noisy after that with people and vehicles moving about. Will not stay in this chain of hotels again.
Convenient to the public transport system - 100 metres.
Clean room, nice staff, very safe. There is no supermarkt nearby. We have to buy drinking water from the city.
standard mercure hotel with good staff. Well positioned for short walk to Salzburg centre
Clean comfortable and friendly, 5 minutes from train station and shopping centre, and short taxi ride to old town, and countryside/mountains
good service, very helpful staff, excellent rooms
Friendly and helpful staff and the amazing restaurant! Smoking allowed in the reception area and communal areas.
Seirously good hotel situated on perfect location. Easy accessible if you travel by car, and still close to the city center. No
frienly stuff,very good breakfast near to the shopping center,free parking was very helpful,clean rooms and bathroom.
Clean and comfortable rooms
staff very friendly and room comfortable and clean breakfast buffet very good extensive choice of food and good quality I had made a dinner reservation for 20.00hrs on Christmas Eve which was confirmed by email before we arrived. However at 19.10hrs on Christmas Eve we received a phone call from reception asking where we were and that it was a communal dinner starting from 19.00hrs promptly. They were not interested in our explanantion. Also the one night we ordered Room Service an hour after ordering we phoned and were told they hadnt got our room number. It took a further hour to get our food by which time I had lost my appetite.
Good location for both Salzburg and the university. The staff was exceptionally helpful and friendly on every occasion. Our room was very clean and comfortable. The dining room and breakfast area are great -- especially when you can sit outdoors. It was great that the hotel had its own bicycles, and it is easy to either go into town or out to Hellbrun by bike.
The location. The hotel have 2 building. The oldes building does not have the same comfort as the newly one.
It was fine. Location not that great, about 20 minute walk from old city centre. Sheets and pillowcases rough, toilet paper the old fashioned European kind. Beds OK. Carpets in the hallways and common areas were quite dirty and stained. Also, we believe the online booking process caused our credit card to be fraudulently used and we had to have it changed. Staff only gave recommendations for tours that they clearly are getting kickbacks for doing.
The Castellani Park Hotel is a very nice comfortable hotel with very friendly and efficient staff. The hotel is situated 15 minutes walking distance from all the attractions of Salzburg.
verry beautiful hotel, well located with a beautifull vieuw, not to far from Salzburg nice swimmingpool, good choice by breakfast Airco didn't work verry good
Wonderful location Room with no view
We liked the location, the seclusion, the feeling of luxury and the attention from the staff. The hotel was perfect for our stay. No.
A great room and very high levels of cleanliness The bed was so hard it was bordering on the uncomfortable. I did not have a very good night's sleep as a result.
Staff were very friendly and welcoming. The wellness area was perfect ( Big Gym , many types of Saunas & Steam bathes...etc). The hotel was about 300m away of the lake and the golf court separate the hotel from the lake so we had to take an annoying route specially with kids. Also we had a very small view to the lake because the hotel was far from the lake and some big trees blocked the view
helpful staff, good breakfast, both restaurants serve fantastic dishes with reasonable prices, clean and large heated swimming pool expected better lake view, but mere trifle
clean, some nice staff, cheaper than sister hotel, Schloss Fuschl. expensive, dispute about charges, some arrogance, too far from Salzburg, expensive extras.
A small pool, sun terrace. Hotel is near a fast route, so rooms from the street are noisy, you must close the windows. Difficult reach to the lake. To get to lake and to city restaurants, you must go about 3kms. There were only 2 bikes for rent for whole hotel! Terrace was crowded.
Large very comfortable room, very dog friendly, friendly staff, location overlooking lake fuschl, good italian restaurant, 5* hotel which is only officially rated as a 4* perhaps not to overshadow its sister hotel at the lakeside (Schloss Fuschl) Traditional Austrian restaurant with Gault Millau award overrated (trying too hard)
Lovely location and welcoming staff. In spite of warning of limited garage parking, was able to put classic car in secure area. Excellent food at the restaurant.
The breakfast choice was amazing. We were impressed with the reception staff, especially Jennifer Eggert.
Good location,with exellent service.
Nice hotel, friendly staff. I booked my room 7 months before my visit. When I came to the hotel, my booking was not in the system. Disappeared!! Good I brought with me the confirmation from booking.com, so I did´nt stand without a hotel room in a full booked city. The nice woman in the lobby did an excellent job, and found me a room for the first night in a hotel across the street, the second night I stayed in Holiday Inn.. But I wonder, how could this happend?? How to trust Booking.com after this??? Holiday Inn did an excellent job.. There should not be free internet in the lobby. It was occupied by children all the time for nearly 2 days the time I visited the hotel. Maybe some guests should hire a nanny?
The bed was ok, the room was ok also. The area where the hotel is situated is very poor, there is nothing around but gas stations. The price is so exprensive for a hotel wich is not in the city at all.
The designe of hotel, easy accest to the city center and good location, easy acces from the high way Pls put mini bar in room, and little bit more of shampoos in bathroom.
Nice service, confinient room, good price quality level. Everything was OK.
Exellent breakfast; super location; considerate staff; good bed I missed the minibar
Convenient location NA
breakfast selection is excellent. staff very courteous and friendly.
the staff for their help and informations breakfast lack of minibar trainee staff or clumsy staff ? amenities, slippers, bathrobe all missing in a new 4* hotel? tv channels most german - other languages missing (Es, It, Fr) what was the difference from single to double room? towels? i did not see the value of the double reflected....
Clean and big rooms. Breakfast is good and there is rich assortment. Good public transportation to the downtown. The hotel is pretty far from the downtown. There is no minibar in the room.
Spacious room, nice decor. Distance from city center.
This is my second stay in 2 weeks. The first time we received complimentary water and fruit bowl. Second time, nothing! I was a bit disappointed. The service was fair (second time) Location and room. But as I said, the second stay was less satisfactory
it's very god hotel !!! for me ***** stars!!! no
We booked a superior room with booking.com for 109euro with no breakfast, so we expexted a 4 star room. NOT!!! After several complaints about the state of the room, we were put in a suite at 5pm on the last day. This WAS 4 star and had a very comfortable night, thankyou Amade, but I was really really disappointed until then. The hotel says it is 4st. but I would say half the hotel needs a massive facelift. The room we had for most of the time. Also the hotel is 2 seconds from the edge of leaving Salzburg, so you need buses to get you everywhere, although there are shops and supermakets close by. I would recommend this hotel depending on which room was provided for the price paid.
the room was big and they accepted to give me one day extra without booking. The shower had no curtains which mean all of the bathroom will get wet during your shower. They charged me high value without breakfast. The location is really bad and very far away from anything.
The hotel location is very close to the tram/subway stop. Very quiet location. Friendly staff, especially David and the breakfast staff was friendly to kids. Would certainly stay again though the size of the rooms are smaller than I would have liked for the price I paid. Did not have a bath tub though and size of rooms bit smaller but that's Europe. The smoke from the bar floats into the lobby and thru the elevators to the other floors although smoking is not allowed till 11am. Everything else was as expected and more. The room wasn't as "Superior" but had enough room for storage and had storage below the third bed! decor is in good taste.
Location is outside city. Quite comfortable with good bus connection to center city, but you feel isolated. Few visitors makes it seem more deserted. Free and easy garage parking a plus for car travelers.
Really big room, I booked "superious double room" and I got a room looked like apartment in other hotels!
Hotel staff was kind and efficient. The room was clean and, although a smoking room, there was no bad smell. I arrived late in the evening (10 PM) and the restaurant was closed.
kind hotel staff
The check in procedures was efficient and the check in staff were really helpful and accommodating. It will be good to change the breakfast buffet for variety.
We liked the value for money and location ratio, and the readiness of the young stuff members to help with directions and other touristic infos (like where to eat etc...)
The breakfest and the size of the room Old furnitures; too soft bed; non-working regulator of the colling-heating system
Location not within walking distance to city centre, so if it's raining not too easy (but this is minor point as salzburg is not a big city)
breakfast ok, room as we stay in big city. Great cleanlines. nothing. they are ok.
Location easy to find, though quite far from the actual city centre compared to location expressed on the booking.com site. Quiet hotel. Furniture was a bit worn, together with overall room's cleanliness maybe not quite something you'd expect from a 4-star hotel.
very hospitable staff, hotel's position in city no
Great location. And the sauna-relaxing. Great service.
The hotel is well located, only a few minutes walking from a pedestrian area, and about 10/15 min from de old town. The people are nice and well informed about visits, concerts, points of interest, etc. The breakfast is simple but good. The rooms need a remodelation, mainly the bathrooms. The curtains doesn't isolate the sun, so when the sun rises it's almost impossible to sleep.
Easy to find and quite central Efficient staff Good sized rooms Reasonable value for overnight stop Smoke is the biggest problem with this hotel. It permeates throughout the hotel bedroom corridors and into some bedrooms. Noisy traffic if windows open. Beds thought uncomfortable by some of my friends
Was well priced, a short walk from all the sites in Salzburg. Modern and well kept. Electricity to each room only turns on when your room key is in it, which can be tedious especially when charging devices. Breakfast was not included and would have cost €10 otherwise.
asked for a quiet room which was perfect. Location was great for the bus stop to airport and also for the old town, both about an easy 10 min work
Breakfast was good. It was very nice to have a programme/update for concerts, weather etc. for the day in the restaurant at each table. hotel doesn't have an airconditioning which might be a problem in the summer months however for the period of my stay using of fan was OK. The shower tube is really small. Use of internet is a bit overpriced.
Very short walk to the city center, very convenient! Also reasonable parking in a garage.
Receptionists very helpfu1l
1) Spacious and bright rooms 2) Excellent service and breakfast 3) Courteous staff, especially there was a gentleman on the reception in the early hours of the morning, we arrived by train from venice and when our room was not yet ready he gave us a very good reception and service with a smile 1) More english channels required on tv 2) Should start having 24 hours room service as everything around salzburg closes at 6pm
Great location near the center (5 minutes walk) and not far from the train station (10 minutes wallk), nice cozy atmosphere in the hotel, clean and fairly comfortable room, very fine breakfast, friendly and helpfull staff. We really enjoyed are stay there, very good value for money. Highly recommandable, Somebody could find street noise a bit too loud.
This hotel is excellent from reception check-in to check-out. The staff were superb couldn't do more for you even if they tried. The breakfast room and selection of food was perfect. Our room was like a home from home. We will stay here again.
The staff were very friendly and helpful, without being obsequious.
Best Hotel that I have stayed in Europe for ever. It is good value for money. Very helpful staff, good sauna facility even with fruits and teas there! excellent DVD players and free DVD anmation titles for Kids !
Accomodating, warm, gracious staff
welcoming and friendly with very good breakfast
Very comfortable and close to town. Room was clean, staff was very friendly. Will stay here on my next visit to Salzburg. Nothing.
The room was warm and cosy. The dining room has a very pleasant ambience. The breakfast was wonderful, and the staff were very, very warm and helpful.
Roof top sauna a pleasure. Along with the tasteful breakfast, peaceful garden and location to the center.
The location was excellent, room was nice and comfortable, good parking and free mini bar in the hall was brilliant! Pillows were horrendous!!!!
The style of the hotel is clean and minimal but with touches of Austrian luxury and design. Though our bathroom was tight, the fixtures were high quality. We appreciated the free wi-fi, the well-stocked mini-bar, the extremely helpful desk and bar... oh and the breakfast buffet was lovely with fresh juices and the full array of goodies. Big thumbs up. The street in front of the hotel is traffic busy, obviously a city hotel can't help that, but a short walk around the block brings you to a pedestrian area and only 10 minutes from the old town center.
The hotel and breakfast was very nice. I didn't like the location of the hotel and the elevators were very slow and crowded.
Excellent! The slight problems with hotel staff encountered the last time were addressed. Great stay. Nothing at this point.
Close to train station Wifi signal was weak
It was great! Amazing Incredible location, just walk outside the train station and there it is in the middle of a "platz", it's brand new hotel with modern confortable rooms and the rate was alzo amazing (very low for such a nice hotel).
Ramada is very close to the Main Station, which helps considerably. It is a modern, needbased hotel. Breakfast spread is very good. They do not serve Lunch or Dinner.
The hotel is close to the train station.
brand new, very clean and spotless, very helpful and friendly staff a bit overpriced considering that quite rough area (Salzburg train station square), breakfast is not included and cost a fortune (14 euro), you can actually dine for that money in Salzburg!
The location is very convenient. Mr Hofer, the man who works in the evening, was disguntingly rude. It is amazing to stay in a place where you have to pay for the services which is normal, but on top of it you're paying for the pleasure of being treated like dirt by this unhappy worker. Awful!
The hotel was very clean and friendly. Breakfast was excellent, plenty of choice. Definately would stay again. Nothing I didn't like - it was a bit of a walk into the centre of Salzburg but very handy for the airport bus and we were able to check in very early which was great.
Very well located for station and only 15 minute walk from old town.Staff very friendly and helpful.9 Out of 10 overall. No
Excellent service and cleanliness and proximity to city centre - out of back door of hotel into main street, yet hotel quiet. Parking - very very difficult to get parking and Hotel not easy to locate because bus lane outside - buses often blocking hotel as one drives past.
The room was beautiful, the location was fantastic and the hotel staff was very nice. We would stay there again!
The hotel offers fantastic rooms and is located next to all the tourist places. There is no parking lot nearby and the hotel doesn't have its own parking garage. The closest parking lot is 5 min walk from the hotel which is quite uncomfortable.
Great Position Breakfast a bit expensive
the site, the staff my daughter had an extrabed which was awful (the worst bed I have ever seen)
Welcome, level of comfort and service were excellent. Position in town centre could not be bettered.
Everything except below. The selection of food in the restaurant and the attitude of the restaurant were poor.
It was amazing vacation in ancient and splendid Altstadt with luxurious service! Our gratitude to this hotel! Special thanks to Fabian Haberle!
Fabulous location and great service from the staff. Unfortunately our sleep was spoiled by the Irish Pub down the street being open late and very noisy patrons echoing despite closed windows until 4am.
Warm, homely ambience and excellently kept. I have been staying at your hotel for the past 5 years and the overall upgrade is excellent. No negatives to report.
the location poor rooms, no air conditioning, old building, smelly and noisy neighbor .
Except for location(quite far from center), everything was quite satisfying. Nothing special.
attractive traditional yet modern features in a lovely settingeasy reach of salzburg dinne rmenu tried to be gourmet traditional food of quality would be better
This is a very upscale facility located in the hills surrounding Salzburg. It has an unbelievable view of the city below while being only a 5 minute drive to the Salzburg city limit.
A very pleasant hotel that as it's name refers, it is very romantic. On a mountain, amongst the trees, with a great view. the room was one of the best rooms i have ever stayed. very comfortable and cozy. But the best part of the hotel i believe is at the reception... Christine. She was extremely helpful. She was the best!
The two ladies in the restaurant were soooo wonderful. They were very hosptable and they paid attention on everthing: for example; when we came for the breakfast, she asked do we want coffee with hot or cold milk or anything else. She also told us that the eggs can be ordered and we can have them soft or hard bolide, fried or in any other way - we just have to tell her. The only thing that I didn't like in our room - the orange one was that the toilette doors had glass and you might feel uncomfortable if you are using the toilette & at the same time sharing the room with somebody. It would be better if there would be a curtain or whatever else, just that the doors are not so "see through" :)
The staff and spa Rooms a little austere and as mentioned above, the hotel has two buildings opposite each other and we were not in the main building.
The location of the hotel. Also the breakfast was very rich. They did not mention about the Annex building. Another disadvantage was the lack of lift in the building.
Good location, very good breakfast! The garage for the car a bit far from the hotel, the general looks of the hotel: it needs to be refurbished! Highly over rated! The single room was almost impossible..it felt like you were in a basement!
Excellent location, friendly staff, nice "room" ("split" into 2 floors). Bed/Couch in a living room is not very comfortable for sleeping was not in a very good shape therefore I felt pain in my back in the morning.
central location- good breakfast, comfortable room, well fitted. the weather was not hot, but I imagine the room would be in hot weather. Inevitably with a central city location, early morning noise- no air conditioning, so need to keep the windows open
Swimming pool. Afternoon tea. No doors on showers by swimming pool. Too hot at night.
The location was perfect for getting into the city centre and it was easliy reached from the train station. The friendliness of the staff and the extras like the spa swimming pool etc was most appreciated. It was the smallest shower that I have had in two months in Europe.
Excellent rooms for a very good price - large, elegant and comfortable. Phenomenal included breakfast and friendly, responsive staff. Easy walking distance to the old city; located on a quiet pedestrian street. No complaints
great location, friendly staff and clean room the romantic suite is a bit, well lets say, strange decorated ...
Great location within easy walk of the city center. The spa facilities were nice. Great modern bathroom & lots of storage. Couch used for extra bed was uncomfortably hard. No restaurant in the hotel itself, but many close by.
The lady who seems to be the owner was really kind and very efficient. Location was perfect. We did everything walking.
Location, decent restaurant, price No Wi-Fi, uncomfortable bed
Location, excellent service from Ulrike and the restaurant staff. Good food. Disappointed to find the spare bed propped up against our window but we moved that so not a problem
This is my third stay at this Hotel and I love the Innkeeper-Ulrike, she is charming, entertaining, always has a smile and kind word. The location of this Inn/Hotel is ideal for walking everywhere in Salzburg-it is so romantic to be in the heart of the olde city w/the Fortress high on the hill overlooking the storybook town. I highly recommend. This is not a complaint but a suggestion. Our bed was an iron canopy bed, king size, which was great but it truly needed a box spring as it was so low to the floor and was almost dangerous to get into, for fear of brusing your self on the metal- I know this is quite European, not to have a box spring but it may be the time to upgrade- We do low the the down pillows and comforters-they make it all worthwhile.
The last day we checked out and left our luggage at the hotel for a couple of hours, meanwhile, they realized that we had left shaving foam and some razor in our room, so they placed them in our luggage which created a problem when we were checking in at the airport, as these items are not allowed on planes. We are sure that they meant good by putting these things in our luggage but I think they should be conscious that these items are not allowed at airports
the restaurant was excellent and the staff were extremely helpful and friendly the shower soaked the bathroom floor
Perfect locatiin. Amazing stay. Staff was very attentive. They went out of their way to assist my mother and even drove to a local market to purchase soy milk for my breakfast. I'm in the travel industry and highly recommend this hotel
Good design, comfortable Poor quality of breakfast, lack of space
We liked the location of the hotel. Right in the middle of everything, walkable distance of all the important sites. The friendly staff helped us. It was very noisy. We had a room that was on the street and the single window let all the noise come in and since there is a restaurant on the first floor the noise was from late at night and started again very early in the morning. If I stay there again I would ask for an interior room. I would also improve the breakfast with a little more fresh fruit.
The staff was wonderful! Our room was also wonderful! We would go back here again!
It was right in the heart of everything, but a cab ride from the train station. The shower had no door and the bathroom would get flooded every time we used it.
clean, comfy and breakfast was good
Excellent location. I had booked a single room and was given a large room. Good breakfast. Sound isoloation of windows and between rooms could be better.
Venue was very central, staff were friendly & helpful, food provided (ie breakfast) was high quality, Health suite allowed for a lazy morning of relaxation and the added bonus was the cafe downstairs that appeared to be the only and certainly lively late night bar! The twin room was on the small side for two people, you could not get by each other easily
The location. The room was big. Breakfast had limited things but all were of good quality. Double bed was actually two single beds with two matresses and two quilts. Furniture was old. According to the description, internet was available through modem at the room; didn't say that you have to pay 35 euros guarantee to get the modem.
The staff on reception were excellent. Very helpful, polite and friendly.The hotel's own car park/garage was very convenient to use. No
ideal location in old town and good public transport to get there no air conditioning and the hotel has an Italian restaurant and the room and hallway always had a smell of pizza even first thing in the morning. Also as I had to keep the window open for air the bell tower clock strikes regularly even into the night so it keeps waking you up
Great location and staff. Very nice breakfast ! singles are very small older floors in the apartment that make lots of noise when walking around.
Friendly staff, good italian restaurant downstairs If you have an option, choose traditional room. It's much better than "modern".
Service from staff, breakfast, location
I liked antique furniture and atmosphere. The breakfast was exellent. Four stars hotel would have a real luggage room (with key, shower, cloak room)
The place is charming and the breakfast room is lovely.The breakfasts were more than ample. The hotel is lovely and well-appointed and the location is ideal.
We enjoyed the large space in the rooms and the location of the hotel, staff was friendly and helpful. Also very helpful was being able to use de computer in the lobby. We rented a bike and went all over Salzburg on it. Great selection.
Location was excellent, right in the old town on the pedestrian street There is no parking provided, so you're on your own.
It was close to most tourist sights and a number of good eating places. The room was a good size and very clean. Breakfast was excellent. It was very wet during our stay and the hotel supplied large umbrellas each day.
Central location. Reception unstaffed after 18:00!. Breakfast only adequate. Woken by the bells from next door church at 6:00am each day. Expensive for what you get.
The rich breakfast. The missing presence of a bidet.
nice hotel in good location, staff very friendly and helpful no
Friendly atmosphere, almost home from home comforts, excellent breakfast and afternoon coffee and cakes. Room furnishings superb, cleanliness superb. Excellent situation. Helpful staff. thankful we had room at the back of the hotel overlooking the cemetary, as could be a bit noisy if rooms at the front in the height of the summer.
It was close to all sights Yes, since I am allergic to dust, mold and pollen, I found the furniture old and dusty, thus making me sneeze
Location good recommended an excellent restaurant seven miniutes walk from Hotel car park location excellent with lift up to your floor Booked accomodation with Breakfast to be told I had not. I told them I always booked hotels with Booking.com and never had a problem before.
Friendly staff, comfortable modern hotel, easily reachable and indoor parking. Pool is also fun! Neighbourhood is not the best (near station) and can be bit noisy at night. Hotel room was hot and dry for reason we don't understand
nice location near train station , good breakfast, room was more comfortable nice for big family nothing
You have to appreciate the location in front of City Park and St. Stephen area winthin 10 minutes walking distance. No.2 and U3 metro is very convenient to connct to any popular spots in the city.
The hotel is a good value for money, provided you get a special offer rate. You get the usual size room, comfortable beds, large-ish tv, I.e all the usual things you would expect from Radisson chain. The service quality is very average - I was shocked to be told by reception to come downstairs to give in my dry cleaning as they "didn't have enough stuff available" to come and pick it up. The rooms were not cleaned properly, when we checked in we had to ask for bathroom to be re cleaned. We asked for a quiet room, only to be told that it was not available. However it did become available after some arguing.
Hotel staff was very helpful and all spoke English very well. Hotel was clean, it is more a business class or conference center hotel, but as tourists, we always felt welcome. Breakfast buffet was very good, but they ran out of some items one morning and they were not replenished. Room was clean, not much outside noise at night. Five minutes' walk to railway station. Area around the hotel and nearby railway station seemed questionable at night, but we walked quickly and didn't encounter any problems.
Typical US style business hotel that did all the basics very well. The breakfast buffet was excellent with a wide variety of foods. Room service comes with a flat €10 service charge. I ordered a burger which with bacon despite the menu not making any mention of bacon being included.
near to main railway station
I like every things in hotel except baggage porter who ask me to give him money 2 Euro for each baggage. I don't like baggage porter .
The breakfast buffet was by far the best we've seen on our trip so far. Lots of variety of hot and fresh foods. The location was also great being next to the train station. The bed and pillows weren't super comfy, but alright for one night.
The WiFi service which is stated as free on Booking.com was not free.
Very close (3 min) of railway station; 20 min walking to centre(old town). Large room, nice design and clean. Everything was perfect (except that we went to the pool in the evening,at 9 pm,and one window was open and cold inside). Nice pool+sauna. Polite and smiley reception staff. Overall, excellent. It would be very nice to have coffee/tea facilities in the room.
Staff was extremely helpful. Restaurants were excellent quality at a good price. Overall value for money was outstanding in Europe. Small shower stall.
booked one double room and got two singles!
Comfort, silence, good organic breakfast
Nice and clean room. Walking distance from town center. Very good and extensive breakfast. Separate parking place in front of the hotel. Not such a beautiful area.
I was very satisfied with the hotel. Staff was very nice and helpful. The hotel's surroundings was not noisy. The rooms are clean. And it was very good price included bio breakfast and use of sauna, fitness. I can recommend it for everybody!!!
Very clean, excellent breakfast, Unprofessional and not willing to help front desk manager with poor knowledge of English and no smile
The environment, their breakfast
Location and staff Rooms weren't the biggest but had everything we need and for the price were more than anyone can ask for.
Nice and modern hotel. Good location (200mt from the railstation and only 15 min from the centre). Internal parking for free.Very nice price No air conditioning
two separate rooms are really a bonus for my friend and me. very comfortable and convenient place. during the 17 days travel in Europe, I like this hotel the most.
The ambiance and the location The old bathroom, quite unconfortable
The staff were very courteous and spoke numerous languages so it made communications easy. Also, they were very discreet and extremely helpful with any issues and questions about the surrounding areas. The view from my room were spectacular!!! Quiet, romantic, and close to downtown historical Salzburg. Nothing were wrong.
kitchen, interior design, service, clearness
Hotel is conveniently located for festival goers. Facility is old and room small.
always available, always ready to assist rooms are small and it is always a fight to get a room with a view
Wonderful vue, large room with a pleasant balcony, very kind and attentive staff, good restaurant. One of the best hotel I've ever stayed
The location and the friendliness of the hotel staff. The rooms were quite dusty and old. In fact, we came to know (from the management) that only some rooms were renovated and not all unlike what was stated in the booking.com website. On the other hand, the breakfast buffet wasn't really a 5-star hotel standard.
Sacher Hotel, location is perfect for touring Altstadt Salzburg. Junior suite was impeccable, and well furnished, entire staff most friendly and helpful, and service worthy of a five star boutique hotel. Absolutely, nothing.
The service Incredibly small rooms
The Hotel Sacher was a charming hotel with an interesting history. We did lots of walking and It was conveniently located to shopping, site seeing and restaurants. The staff was great and very helpful during our stay. In the evenings we enjoyed having cocktails in the bar while listening to pianist play. The Hotel Sacher is a great place to stay!!
Please write at least 15 words
Mr. Reinhold helped us get amazing ticket to the symphony the day of the show. He was thoughtful in organizing a private tour and directing us around the city so that we didn't waste time or miss the hidden gems. Truly exceptional service!
The staff were very helpful and the location was excellent It was very accomodating
We were a party of five adults and everyone of us was delighted with this hotel. It had a great warmth about it from the moment you step though the front door and are greeted, in excellent English, by the people in the reception area. The rooms are beautifully decorated and very comfortable, they are another indicator of the pride the owners take in their lovely hotel. The time and help they are prepared to give you is another. Its location is just perfect if you wish to stroll around the beautifull city of Salzburg, it is on the door step. Breakfast was excellent.
The room was lovely, spacious and better than expected. The reception personnel were extremely helpfu