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Pleasant reception and well furnished room if a little old-fashioned. Breakfast was also first rate
incredibly helpful staff no
there wasnt anything my daughter disliked about Hotel Central, she enjoyed her stay very much
Very friendly, nice Restaurant, Room Size was gerat
Staff - helpful
We liked the friendly Staff. We know the Hotel is old and it smelled not very good in the room. But the rooms was clean.
good service at the reception
Directly in the middle of Hof, good location. And I had the possibility to get a free parking space as well. There was no reception of wireless signals in my room. That needs improvement.
We really enjoyed our staying at the hotel Strauss. The staff members were friendly and breakfast was rather rich. Besides, the hotel has an excellent parking.
Good price, free internet access, nice staff. The hotel seems to be very old and could use some refurbishing. Floors are very loud. There is no AC, noisy from street with open window. Poor breakfast as for german hotel.
Nice, clean, large room. Excellent restaurant. Attentive staff. Short walk to haupbahnhof. Near good restaurants and local sites. None
Good location good brekfeast
My room was large, everything was clean, and the staff was very courteous.
Room was of a good size for 2 pers, and the bathroom was light and not too small All-in-all the hotel appeared a bit shabby
Staff helpful once you found the hotel e.g. provided directions/map to get to town centre for evening meal but then you were on your own... Breakfast good with egg [omelete] feshly cooked. Better infomation for those arriving on foot e.g. by rail to get to the hotel would help - yes it is quite near the main Hof rail station [Hbf] but a better description/ map would assist. It is also a trek down to the town centre e.g. to get a meal in the evening [and back up after], as not any obvious restaurants nearby - only some smokey bars.
good breakfast buffet, quality food and wide choice despite the hotel being a small one room was a bit cold on our arrival, but nevertheless warmed up quickly
Staff was extremely cordial, excellent service.
Very friendly hotel and quiet area. Breakfast was excellent and much better than I expected.
the restaurant was in the same building, breakfast was good and staff was really nice and helpful i had to leave the room already at 10 am, and i had problems with internet
just perfect, nice, clean and warm, great breakfast and friendly folk what more do you need?
The employees were very gracious, pleasant, and helpful. The breakfast had a variety of foods to choose from. The Bahnhof was close. Not difficult to find.
My stay was very pleasent
Especially kind and familiar staff, delicious breakfast, close to the railway station, pleasent inner settings and a pretty good Sauna. There wasn't.
The hotel staff were super nice. Made me feel like coming back again.
There was no mini bar / fridge in both rooms that I stayed in.
nice room Restaurant is not open. Bit far from center
A comfortable hotel with a good parking arrangement. No meals available in the hotel other than breakfast.
Clean and Tidy, Great Breakfast and Good value for money 15 minute walk to town.
Great staff, very helpful. Lovely setting.
A very nice hotel with friendly staff
The hotel is beautifully located in the Frankenwald forest, and Bad Steben offers a fantastic variety of spa, cosmetic and health treatment. Also, there is a system of foot paths that offers the possibility for walks and jogging for all needs. Good food. The fair rating of personnel is because of one person in the reception, who clearly should not be their. She was unfriendly, unhelpful and demonstrated no understanding of service. However, this one person was an exception, all other staff deserved good to excellent rating. The hotel is now 25 years old and the need for refurbishing is getting obvious.
Although I did have an booking confirmation, I was forced to change hotel close to this hotel. Just only because of, "We didn't have any room any more...".
Beautyful surroundings, fatastic for hiking and exercising. Pleasant staff and facilities that met expectations at the price level.
Beautiful surroundings and excellent facilities. Very nicely laid out for hiking. Wonderful swimming pool. Friendly staff. One sour individual (male) in the receiption ruined an otherwise excellent rating of staff. The hotel can only wait a few years before an overhall is required. It is beginning to look a bit worn in places.
The location in Frankenwald is very attractive. Beautiful,calm landscape. When we have ticked off "Golf/Sports" it is because there is a large selection of footpaths around the hotel where you can walk or jog, and the pool facilities are excellent.
I loved the location of the Goldene Traube. It's within walking distance of everything and it was easy to locate.
The staff were very courteous and helpful.The breakfasts were excellent .Very near town centre and amenities. Air conditioning would have been a bonus ,as I am unaccustomed to the humid heat when I stayed there
Excellent value high quality hotel in centre of Coburg. Two very good restaurants (food and service wise - decor a little uninteresting). Quiet at night. Best place in Coburg. Daniel was very helpful. Bed a bit hard.
The service was good, the hotel had a good atmosphere, the people were friendly, within walking distance to the city center, market, restaurants and public transport. The hotel needs an elevator. If the hotel had one, where was it?
the restaurant Esszimmer was fabulous - excellent food and really great staff. The furnishing and design of the suite were rather strange - 1970s with cheaper "motel" looking furniture. There were 3 different floor levels in the bedroom and bathroom making moving around the room without the lights on a dangerous exercise! If you don't want to carry heavy bags a long way beware - there was no lift and a long treck to the room where our children were (no offer to have the bags taken to the rooms either).
For the price a good hotel, large rooms, swimming pool and sauna. Close to the highway No internet connection in the rooms, only at the lobby (free of charge)
clean and uncomplicated, easy to find, close to Motorway exit, easy parking. I had booked for Sun night 11 Oct. I had phoned on Oct 7 to advance this by one day and was told by Frau Kuhn that this change of dates was ok and was now in their system. When we arrived Sat late the night porter had no record of us. He eventually found us in the system for Sunday night. Luckily a room was still available.
Very good hotel. Plesantly surpriced by the high standard...did not expect this from a "motorway hotel"...
The staff, the room and the swimming pool
the swimming pool, the breakfast, the location perhaps a bit dark
Check-in prcoess was perfect. The family room we bboked was spacious and clean and with a large nice bathroom. We borrowed bathrobes in the reception - they came in all sizes - and used the pool twice. Breakfast buffet was fine too. The dinner menu in the restaurant was a bit heavy.
the rooms are spartan but clean. However the food is exceptionally good. Very fresh delightfully presented and tasty some rooms suffer from motorway noise if you like to sleep with an open window
The staff were very good with the children. The pool was great, if a little chilly. Good food in the restaurant. Very quiet considering the proximity of the A9.
Big,silent and clean room with balcony, friendly staff, good service reception and restauran. Excelent, big breakfast bufe. no wlan possibility in the room
The room was spacious and comfortable. The spa and pool were relaxing. The breakfast was good and varied. There was no wireless in the room and intermittent service in the lobby.
sauber und relaxed no airco in the rooms
It was close to terh local spa, but we have to be hionest we didnt use it. Best for an older clientelle.
Very good breakfast Good on site parking Decor needs more variety Rather expensive
The location and facilities offered. We would have liked to stay longer and take full advantage of these.
Excellent location and facilities; very comfortable room
The owners were very friendly and helpful. Breakfast was good, and the old-fashioned feel about the place added to the ambience The hotel is right next to a church. Every morning at 0.600 I was woken to the very loud sound of a bell, chiming constantly for about 3 minutes. Sleep after that was impossible.
breakfast, staff A++, decor, location
The hotel staff was very friendly and helpful. I didn't understand that their location is so far out of the city center. Also, the bus connections in this city aren't very good, so I had to pay for quite a few taxis.
quiet place, kind stuff, good breakfast, clean room
The beds where large and the room where clean. We couldn't eat at the hotel.....
A big, clean room, a spacious bathroom with bathtube, open and free parking , good breakfast, not very expensive, nice staff.
Tidy, clean and spacious room, toilet and bathroom. Kind of old but well taken care of. Good breakfast. 40 min. on foot to city center, less than 10 min. by car. Free parking place. Our room (32) was somewhat chilly. Especially the toilet. I'm not sure if it is heating or wall thermal insulation problem. Most of the staff doesn't speak English, I understand German a bit, so it was not very big problem.
Spa, Breakfeast, Location Pillow
We enjoyed everything. It was an excellent place to stay. The location to the spa and other services is excellent. The staff were exceptionally helpful.
Location was ideal for this romantic, clean and charming inn. Very close to high-speed rail connection, spa with sauna just 5 walking minutes away, as is a unique "fresh air" park. Hotel includes restaurant (did not try) and separate building with additional rooms, including the breakfast serving area (nice breakfast!) and an indoor pool also with a sauna. On both occasions I stayed there within 3 weeks, there were minor issues unresolvable by weekend staff and senior staff were unreachable until start of week.