Pros (+) Nothing
Cons (-) Everything
2 stars
Red Roof Plus+ Chicago - Hoffman Estates
2500 Hassell Road, Hoffman Estates, IL 60169-2004, United States
Hoffman Estates, IL
See location+1 847 885 7877Photos of Red Roof Plus+ Chicago - Hoffman Estates
Overview
Hotel in Hoffman Estates with free parking This smoke-free hotel features coffee/tea in a common area, a business center, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. Red Roof Inn PLUS+ Chicago - Hoffman Estates offers 119 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Rooms open to balconies. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Latest deals for Red Roof Plus+ Chicago - Hoffman Estates
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Red Roof Plus+ Chicago - Hoffman Estates
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Pets allowed on request. Charges may apply.
- Laundry facilities
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Mini-market on site
- Key card access
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
Workspace
- Fax/photocopying
- Desk
General
- Soundproof rooms
- Telephone
Parking and transportation
- Free parking
Outdoor
- Balcony
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews of Red Roof Plus+ Chicago - Hoffman Estates
6.8
Okay
841 verified ratings
Wonderful
278
Very good
90
Good
72
Okay
60
Fair
90
Mediocre
55
Poor
196
Summary of reviews
Guests say
Guests overwhelmingly reported issues with cleanliness, describing rooms as filthy, with unwashed sheets and foul odors. The service was also criticized, with rude staff and poor handling of complaints. However, some guests appreciated the location and found the staff caring in certain instances.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.9 out of 10
388 reviews
6.7 out of 10
230 reviews
7.7 out of 10
43 reviews
5.9 out of 10
5 reviews
All reviews
Pros (+) Good location. Good price.
Cons (-) Room was small, a bit outdated and lacked amenities .
Pros (+) LOCATION and parking
Cons (-) That the ROOM I was given was FILTHY no sheets or bedding had to take another room that pillow cases and sheets looked dirty and unchanged.
Pros (+) The staff were very polite
Cons (-) Everything. It was incredibly dirty.
Pros (+) Checking out
Cons (-) This place was filthy! Sheets, shower curtain and carpet were disgusting. Someone even left a floater in the toilet! The person at the front desk looked like he was coming Down from a three day bender and just hit the pipe to reup. Not to mention he had a lady friend hanging out with him in the lobby who was a fat mess who looked like she was waiting around for her next John to walk through the do...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided in the rooms?
The rooms are equipped with flat-screen TVs, soundproof rooms, free Wi-Fi, and free toiletries. Additionally, there are vending machines for drinks and snacks available.
Is there free parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenient and cost-effective parking options during your stay.
When is the best time to visit the hotel?
The high season at the hotel is in March, offering a great time to experience the hotel's enhanced cleaning, daily housekeeping, and physical distancing rules. It's an ideal time to enjoy the nearby golf clubs and Legoland Discovery Center Chicago.
How is the cleanliness of the hotel?
Guests have mentioned that the place is very clean, with comfortable beds and super quiet surroundings. The hotel also provides daily housekeeping and enhanced cleaning for a pleasant and hygienic stay.
What can I expect from the customer service at the hotel?
The hotel's staff is known for being friendly and accommodating, with one guest highlighting the great customer service provided by Alisha. The 24-hour front desk and ticket service also ensure that guests' needs are promptly attended to.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from Smoking Areas
Several guests reported that non-smoking rooms still had a strong smell of smoke. To avoid this, consider requesting a room away from designated smoking areas.
Check Room Amenities
Some guests were disappointed by the lack of a fridge or microwave in their rooms. If these amenities are important to you, double-check with the hotel before booking.
Be Mindful of Noise Levels
A few guests mentioned encountering noisy or disruptive individuals during their stay. Consider packing earplugs or requesting a room in a quieter area of the hotel.
Confirm Housekeeping Preferences
There were reports of miscommunication regarding housekeeping schedules. Upon check-in, confirm your preferred housekeeping days to avoid any inconvenience.
Verify Room Cleanliness
While some guests praised the cleanliness of their rooms, others reported issues such as stained bedding and unclean floors. It may be helpful to inspect your room upon arrival and notify the staff of any concerns immediately.
Inquire About Accessibility Features
If you require specific accessibility features, such as grab rails or an adapted bath, it's advisable to confirm their availability with the hotel in advance.
Consider Bringing Your Own Toiletries
A few guests mentioned the absence of soap and shampoo in their rooms. To be on the safe side, consider bringing your own toiletries.
Check for Unpleasant Odors
Several guests noted unpleasant smells in their rooms, including smoke and paint. If you are sensitive to odors, it may be beneficial to inquire about the room's scent before booking.
Be Aware of Deposit Policies
Some guests were surprised by the hotel's deposit policy, which was not communicated clearly in advance. It's recommended to inquire about any deposit requirements during the booking process.
Verify Room Upgrades
A few guests expressed dissatisfaction with the condition of their upgraded rooms. If considering an upgrade, it may be prudent to request details about the specific amenities and condition of the upgraded room.
Location
2500 Hassell Road, Hoffman Estates, IL 60169-2004
What's nearby
- Bridges of Poplar Creek Country Club0.9 mi
- Hilldale Golf Club1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Red Roof Plus+ Chicago - Hoffman Estates
Low season | July |
|---|---|
High season | February |
Average price (weeknight) | $65 |
Average price (weekend night) | $64 |
When to book a room at Red Roof Plus+ Chicago - Hoffman Estates
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Red Roof Plus+ Chicago - Hoffman Estates
FAQs when booking at Red Roof Plus+ Chicago - Hoffman Estates
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Hoffman EstatesGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 3.5 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 13.5 mi |