Pros (+) Room was comfy, so was bed! They had a nice little Welcome bag waiting for us in the room too which was nice.
3 stars
MainStay Suites Chicago - Hoffman Estates
2875 Greenspoint Parkway, Hoffman Estates, IL 60169, United States
Hoffman Estates, IL
See location+1 847 490 1686Photos of MainStay Suites Chicago - Hoffman Estates
Overview
Located centrally to Hoffman Estates is Hawthorn Suites by Wyndham Chicago. Each of the 120 modern-style guestrooms comes equipped with a flat-screen TV, sofa, dining area, fully-equipped kitchen, private bathroom, and free toiletries. Daily housekeeping ensures that the rooms remain fresh while guests are away. There is an on-site fitness center with workout equipment open to guests for free.
Travelers have access to free high-speed Internet throughout the premises. Free parking is also available on the premises. Pets and kids are allowed to stay at the hotel. Those who visit for work-related reasons can use the on-site business center with free computer and Internet access. There are also fax machines and photocopiers available. Meeting rooms can be reserved for private conferences or events.
The hotel is located 14 miles from the Chicago O’Hare International Airport. Guests staying overnight receive a free breakfast buffet in the mornings. Those looking for additional dining options can walk ten minutes to Lucky Monk, IHOP, or Moretti’s Ristorante and Pizzeria. Nearby attractions include the AMC South Barrington 24, the Gail Borden Public Library, and Goebbert’s Pumpkin Farm. KJ’s Bistro and casino are an eight-minute walk from the hotel doors.
Kids stay for free at the Hawthorn Suites by Wyndham Chicago. There are babysitting services available on-site that can be booked through the front desk. There are additional accommodations available on the premises that include laundry, dry cleaning, and baggage storage.
Amenities at MainStay Suites Chicago - Hoffman Estates
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Kitchen
- Dishwasher
- Kitchen/Kitchenette
- Microwave
- Kitchenware
- Stovetop
- Ice maker
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
Dining
- Grocery deliveries
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Key card access
- 24hr front desk
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Outdoor
- Grill
Things to do
- Golf
Health and safety
- Cleaning products
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of MainStay Suites Chicago - Hoffman Estates
6.8
Okay
477 verified ratings
Wonderful
173
Very good
70
Good
84
Okay
38
Fair
35
Mediocre
18
Poor
59
Summary of reviews
Guests say
Guests generally appreciated the location of the hotel, noting it was convenient and close to shopping. However, many reviews highlighted significant cleanliness issues, with dirty carpets, unpleasant odors, and poorly maintained bathrooms being common complaints. The staff received mixed reviews, with some guests finding them helpful while others noted unpleasantries. Overall, the hotel seems to need improvements in maintenance and service.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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6.6 out of 10
367 reviews
8 out of 10
35 reviews
7.2 out of 10
1 review
6.5 out of 10
1 review
8.1 out of 10
10 reviews
All reviews
Pros (+) Quiet, free breakfast
Pros (+) The area / community / town was quiet!
Cons (-) Limited signage especially for the construction that is taking place on greenspoint parkway. Without google maps I would have given up trying to locate the hotel
Pros (+) good value, staff very helpful
Cons (-) double bed as opposed to king or queen
Pros (+) Cleanliness; friendly, efficient service
Cons (-) Air conditioners are noisy; there isn't enough room in the breakfast room and lobby
Pros (+) The room was wonderful. Had all the amenities and was very clean.
Cons (-) We were on the first floor and the noise from above was ridiculously loud, day and night. The only other negative would be the pillows. First, there were only 3 bed pillows for a queen bed, second, the pillows were very small and flimsy. I would highly recommend bringing pillows.
Pros (+) overall cleanliness of the building and it's surroundings, the room was very clean and was a very good size with a full refrigerator, microwave, electric range top and a coffee maker. Nice sized bathroom which was very clean and the bed was very comfortable.
Pros (+) Comfortable bed. Full size refrigerator and microwave.
Cons (-) Had spiders and spider webs in the room.
Pros (+) Good prices Right location - close to multiple hotspots
Cons (-) Towels and bedsheets were not clean There was hair on both :(
Pros (+) Kitchen, Fridge, Microwave Zee TV Suite Style Breakfast Location Courtesy of Front Desk Staff
Cons (-) -Only one small hook in the bathroom to hang clothes, it does not hold all the clothes. -Sticky bath tub; not known when the bath tub was cleaned. -No tea bags in the room, not everyone drinks coffee. -Initially, we were given a suite with a bathroom inside the bedroom. My nephew was sleeping in the bedroom. In the middle of the night I had to knock the room to tell him that I need to use the bath...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities are available in the hotel rooms?
The hotel rooms are equipped with a flat-screen TV, sofa, dining area, fully-equipped kitchen, private bathroom, and free toiletries. Daily housekeeping ensures that the rooms remain fresh while guests are away.
What dining options are available at the hotel?
Guests staying overnight receive a free breakfast buffet in the mornings. Additionally, there are nearby dining options within a ten-minute walk, including Lucky Monk, IHOP, and Moretti’s Ristorante and Pizzeria.
Is there a fitness center available for guests?
Yes, there is an on-site fitness center with workout equipment open to guests for free.
Is free parking available at the hotel?
Yes, free parking is available on the premises for guests.
What can guests expect from the hotel's customer service?
The staff is known for being friendly, welcoming, and helpful, ensuring a pleasant stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchen
Guests appreciated the fully-equipped kitchen in the rooms, complete with pots, pans, utensils, and a dishwasher, providing convenience for longer stays.
Consider Nearby Dining Options
Guests can explore nearby dining options such as Lucky Monk, IHOP, and Moretti’s Ristorante and Pizzeria, all within a ten-minute walk from the hotel.
Take Advantage of the Free Breakfast
Guests staying overnight can enjoy a complimentary breakfast buffet, providing a convenient start to the day.
Utilize the On-Site Fitness Center
The hotel offers a fitness center with sufficient workout equipment, providing guests with the opportunity to maintain their fitness routines during their stay.
Consider Pet-Friendly Accommodations
The hotel allows pets to stay, making it a suitable choice for guests traveling with their furry companions.
Explore Nearby Attractions
Guests can visit nearby attractions such as the AMC South Barrington 24, the Gail Borden Public Library, and Goebbert’s Pumpkin Farm for leisure activities.
Inquire About Babysitting Services
For guests traveling with children, the hotel offers on-site babysitting services, providing convenience for parents who may need some time off.
Consider the On-Site Business Center
The hotel provides a business center with free computer and Internet access, fax machines, and photocopiers, catering to the needs of business travelers.
Be Mindful of Room Cleanliness
Some guests mentioned issues with room cleanliness, so it’s advisable to communicate any concerns promptly with the staff for resolution.
Check for Room Amenities
Some guests experienced issues with amenities, so it’s recommended to verify the availability of advertised amenities upon check-in to avoid any inconvenience.
Location
2875 Greenspoint Parkway, Hoffman Estates, IL 60169
What's nearby
- Bridges of Poplar Creek Country Club1.3 mi
- Hilldale Golf Club1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about MainStay Suites Chicago - Hoffman Estates
Low season | January |
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High season | September |
Average price (weeknight) | $67 |
Average price (weekend night) | $72 |
When to book a room at MainStay Suites Chicago - Hoffman Estates
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Hoffman EstatesGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 4.0 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 14.0 mi |