They know how to run a hotel! The service was fantastic and amenities were nice. We had our wedding reception and the Delaney House next door and stayed in the hotel then, too. It is the way you'd expect a hotel to be run.
No fridge in the room. We had leftovers from dinner and needed to leave them in the car. Luckily it was in the 30's that night, so wasn't an issue, but I'd imagine summer travelers might be out of luck.
Great wedding hotel
We had our wedding at The Delaney House and stayed at The D. The staff was so amazing and helpful. We had a bottle of champagne waiting for us when we got back to our room.
The elevator is terrible. We were stuck waiting to bring our stuff down for 25 min because every time the elevator stopped on our floor it was full. The fact that elevator was the slowest I've ever been in didn't help.
Really Nice Hotel with Fabulous Restaurant Attache
The D. Hotel was at the site of a meeting I was attending. I found it quiet, clean, and a nice little nest of quiet for my business visit. The adjacent restaurant is really delicious and was packed on the Tuesday night I was there (in a good way). Delicious food, good prices.
Very good breakfast!! Was a great stay.
The elevator smelled a little funky.
Best hotel experience
This was the first hotel stay I can remember being thoroughly impressed. Immediate from check-in, great first impression when the friendly front desk clerk gave us each a bottle of water. Ordered room service for dinner, the food was amazing! The presentation was just impressive. We requested a comforter for the sofa bed, left the hotel for the day and returned to find the bed made up with the requested comforter. Completely comfortable atmosphere, friendly staff, will definitely return again.
Decor was quaint yet luxurious all at once
Very friendly Service.
The breakfast area was nice, real plates and silverware. Pool and exercise area was nice.
I arrived late, near 3 am. I had called ahead to have the pullout set up. It wasn't. After returning from my appointments about 3 the next afternoon, the room had not been cleaned. After I returned home, I discovered they had charged my credit card for the 2 nights, even through I had already paid through Kayak.
Enjoy a great stay at D.Hotel & Suites, your Western Massachusetts hotel. D.Hotel & Suites features cozy decor and modern amenities in a comfortable setting. D.Hotel & Suites is centrally located in Holyoke, Massachusetts, a short drive from the surrounding communities of Northampton, Amherst, Springfield/Springfield North, Easthampton, Southampton and South Hadley and less than an hour from the beautiful Berkshires.D. Hotel & Suites offers everything you need for a comfortable stay including our unique Spa by Skincatering. Our amenities are designed to enhance your visit by providing choices that will enhance your stay. Our goal is to provide the best stay that will accommodate even the most discriminating traveler.
Based on 873 reviews
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