Holyoke Hotels

The breakfast area was nice, real plates and silverware. Pool and exercise area was nice. I arrived late, near 3 am. I had called ahead to have the pullout set up. It wasn't. After returning from my appointments about 3 the next afternoon, the room had not been cleaned. After I returned home, I discovered they had charged my credit card for the 2 nights, even through I had already paid through Kayak.

We had our wedding at The Delaney House and stayed at The D. The staff was so amazing and helpful. We had a bottle of champagne waiting for us when we got back to our room. The elevator is terrible. We were stuck waiting to bring our stuff down for 25 min because every time the elevator stopped on our floor it was full. The fact that elevator was the slowest I've ever been in didn't help.

This was the first hotel stay I can remember being thoroughly impressed. Immediate from check-in, great first impression when the friendly front desk clerk gave us each a bottle of water. Ordered room service for dinner, the food was amazing! The presentation was just impressive. We requested a comforter for the sofa bed, left the hotel for the day and returned to find the bed made up with the requested comforter. Completely comfortable atmosphere, friendly staff, will definitely return again.

I liked it's proximity to the places I was going and also the restaurants and shopping in the area

My room was very clean and comfortable.Staff was very polite and courteous. I went for dinner in the pub and was seated and left with a menu after 27 minutes of no one coming back got up and left. The next afternoon tried again and the service was not much better. Asked for silverware and napkins and never got silverware and had to go to bar and get cocktail napkins.

King size bed on top floor with a great view of the river. Clean bathroom, etc. The area is a little sketchy at times so I would advise travelers to be aware of their surroundings.

When one of my coaches got suddenly sick, the staff was so helpful in getting her her own room and when I called the desk with little to no voice the offer of tea with honey was especially sweet.

Breakfast had good variety. Our room 222 abuts the laundry room. Noisy door and vending machine after midnight.

Very friendly Heat in room noisy and difficult to regulate even with setting thermostat, fluctuates all night long

The staff was great and very helpful. The room was very comfortable. It was easy to get around in the area.

The Cleanliness , The Space , Comfortable Bedss , The Friendly Staff , and Just The Hotel Overall !!

Close to shops and lots of restaurants, room key discounts at many of them. Comfortable bed, very friendly staff, great value for cost. Cramped kitchen for breakfast, but coffee and tea all day was excellent.

Room was clean. Beds were great. Location