Holyoke Hotels

I liked it's proximity to the places I was going and also the restaurants and shopping in the area

The D. Hotel was at the site of a meeting I was attending. I found it quiet, clean, and a nice little nest of quiet for my business visit. The adjacent restaurant is really delicious and was packed on the Tuesday night I was there (in a good way). Delicious food, good prices.

Nothing.

Very good breakfast!! Was a great stay.

The elevator smelled a little funky.

Room was clean

Room smelled horrible. The mold and mildew were overwhelming. We asked to move but were told all other rooms were smoking rooms. There were two cars in the lot.

Staff was courteous, room clean, price right

Room had a smell

The room is updated and pleasant. Staff very friendly. Convenient parking.

The floor was not vacuumed.

Nice location and very clean. Easy access to mall and with many mall restaurants choices. Easy access to the highway.

Little noisy at night but quieted down by 10pm

Good location off highway. Rooms clean and well appointed. Great Breakfast.

We thoroughly enjoyed our stay

breakfast, pool, staff helpfulness

When my mom and I arrived, we learned that we had booked a smoking room ( this was not specified on Kayak). We both have severe allergies and asked if we could change rooms. The clerk said it would be an additional $30.00. She went to the manager and the manager upgraded our room at no cost and gave us free breakfast!! The staff were do helpful and the room was beautiful!!

Staff is great. Rooms were clean. I only stayed here for a night on my way to DC but would definitely recommend it to others

The only thing my kids missed was no waffle machine for breakfast

After my first night, I asked again if another non-smoking room was available for my second night. Adriane, the staff member at the desk that morning was very helpful, made arrangements for a different room, and assured me that when I was expected to return (late that evening) I would have another room. The second room was clean, smoke-free, and met my level of expectations for the hotel. I'm thankful to Adriane for making the second night of my stay much more pleasant than the first.

I had a two night stay. When I arrived, the room they gave me as a non-smoking room smelled of smoke -- I discovered later it was smoke that came in from an adjacent room. I asked to be moved but the only other room that they said was available was very small, smelled of mold, and didn't seem to be an improvement over the one originally assigned. I spent the night in the room originally assigned to me. In the morning when I could see my room better I also realized that the arm chair was badly stained and that there were many stains on the carpet.,I had a two night stay. When I arrived, the room they gave me as a non-smoking room smelled of smoke -- I discovered later it was smoke that came in from the adjacent room. I asked to be moved but the only other room that they said was available was very small, smelled a bit of mold, and didn't seem to be an improvement over the one originally assigned. In the morning when I could see my room better I also realized that the arm chair was badly stained and that there were many stains on the carpet.

Breakfast had good variety.

Our room 222 abuts the laundry room. Noisy door and vending machine after midnight.

Close enough to grocery store, burrito place, and wine store.

Key card didn't work 2nd night.Manager broke in thru window to unlock. Put window back, but anyone could easily have broken in.Maintenance man showed up & said to try the key 3-4x and it might work. No other hotels had rooms. I didn't feel safe.

Not much to like about this hotel.

The room wasn't cleaned. Stayed two nights. Got there, the hear was on full blast. Felt like we walked into a sauna. The bathroom sink was full of hair shavings. The pillows were very flat and uncomfortable. The TV was not clear and very fuzzy.

Front desk staff was great upon check in. Pool was fun ne

Breakfast was sparse, when I asked the attendant he yelled into the kitchen, the cook's response was "well they'll just have to wait. " Ice machine not working so front del gave me a ziplock bag of ice but would only give one. Nickelodeon didn't work on tv (my 10 year old was disappointed). Called front desk repeatedly got no answer. Crowd of people loudly playing Pokemon go in parking lot after 10pm. Overall a horrible stay. We love Marriott extended stay & just had a lousy experience at least his location

Location and price. Staff was nice.

All power cords were unplugged when we arrived: lights, TV, clock, coffee maker, everything!

The hotel must have booked several rooms for a construction company. The parking lot was full of large trucks and equipment with no place to park. Workers had no respect for the business traveler. The owners of the hotel had to no this!

The rooms were very clean and comfortable

Did not care for the heaters they constantly ran and when they reached the temp you want they blow cold air till it's cold enough to which back to warm air

POOR SERVICE. NOT ENEN WORTH TO STAY.

The staff was great and very helpful. The room was very comfortable. It was easy to get around in the area.

The Cleanliness , The Space , Comfortable Bedss , The Friendly Staff , and Just The Hotel Overall !!

They overbooked our hotel room; unacceptable.

My room was very clean and comfortable.Staff was very polite and courteous.

I went for dinner in the pub and was seated and left with a menu after 27 minutes of no one coming back got up and left. The next afternoon tried again and the service was not much better. Asked for silverware and napkins and never got silverware and had to go to bar and get cocktail napkins.

The room was very nice,beds were very comfortable,I would stay again.

Not one thing was wrong,very well kept.

The door for the room was open when I first got there, and the door was hard ton open and close.

King size bed on top floor with a great view of the river. Clean bathroom, etc.

The area is a little sketchy at times so I would advise travelers to be aware of their surroundings.

Breakfast buffet was better than most of places stayed at.

No ventilation-fan in bathroom. Front desk needs to learn how to simple connect to Internet for guests Microwave would be best in dinning area rather than kitchen Wish area to sit outside off breakfast area

Clean, new

Bed was hard, water did not get hot

Rooms dirty Awful customer service

The staff was more than friendly, the beds were uber comfortable with so many fluffly pillows, continental breakfast was delicious, the room was clean, wifi was fast and accessible and did I mention the staff was amazing.

No tissues in the room!

40-50 dollars less than anything else in the area. Has everything you could expect from a budget hotel and then some. Bed was surprising comfortable and the place was pretty clean. Continental breakfast was decent. Good size fridge in the room. AC/heat control worked fine and was easy to adjust, which is rare in my experience.

Location is pretty much in the middle of a parking lot. Guy working at the front desk was dressed kind of sloppy with the top few buttons of his shirt undone. But it was a pretty hot day, so I get it.

If you're spending time in both Northampton and Amherst, the Econo Lodge is about equidistant between both, although its location is nothing special -- in front of a Wal Mart, grocery store and others. It's clean, not noisy, has a small pool and the staff is friendly and efficient.

Completely charmless, and it needs some updating. My wife and I joked about a "round-screen" TV in the room, which seems about 15 years old. There was paint peeling on the bathroom ceiling. There's nothing that can be done about being located in front of strip shopping center and a storage facility, but keeping the place up to date would help.

The staff and facilities are great

The mattress does not get enough air to be firm and the refrigerator froze my stuff

The first thing believe it or not was the kindness of the staff very clean environment didn't feel rushed when leaving

I don't like the window units for heating and air conditioning there noisy

The bed was super comfortable. Also, I was worried that it would be noisy because the room was right near the elevator and ice machine, but it was quite sound-proof. Great shower, too!

Hotel was entirely adequate for our needs (one night stay) and seems to be well maintained. It was clean and the full breakfast was pretty good. It's a good value! Staff was very nice.

The rooms are a bit small but not ridiculously so.

Room was clean. Beds were great.

Location

Location, free parking, free internet, frindly staff and comfort and clean room

was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed.

the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.

nothing

no tv Holes in walls Bed frame not attached, but just leaned up against wall dirty room was not habitable

Included "breakfast" was an option of an old bagel or an old bagel. Facility needs painting and overhaul. Cost 2X the actual value.

Free breakfast

curtains had cigarette holes, bed spread torn

Value cleanliness

Nothing

Very friendly

Heat in room noisy and difficult to regulate even with setting thermostat, fluctuates all night long

Staff very unhelpful

Wi-Fi service was poor. Not a great business traveler location.

Very large rooms, spacious and good value.

Could have been a little more up to date, but wasn't bad.

T v did not work , light in bathroom did not work

Nothing

The only thing we like was the location. Good area and good eating facilities close by.

Rooms were very small, the bedding had cigarret burns. I requested a double bad room and I was given a room with one bed. I had to pay for another room to be able to accomodate the third person. The rooms had a unpleasant oddor.