Michael at the desk was so caring and helpful. We stayed there while attending a funeral and he was compassionate. I can't say enough great things about him. Also the hotel was incredible, clean and welcoming.
3 stars
Homewood Suites by Hilton Holyoke-Springfield/North
Photos of Homewood Suites by Hilton Holyoke-Springfield/North
Overview
Be welcomed with friendly faces and all the comforts at home on the road at Homewood Suites by Hilton Holyoke-Springfield/North! With easy access to the highway, you’re just moments away from your destination. Looking to grab a bite to eat or do a little retail therapy? Across the street you’ll find Holyoke Mall, filled with over 170 shops and restaurants. Six Flags New England, MGM Springfield, downtown Springfield, and the Big E are all filled with adventure and under 15 minutes away. Whether you’re traveling solo or with the whole family (including Fido!), you’ll enjoy our studio, 1 or 2-bedroom suites. Whip up a home-cooked meal from your own fully equipped kitchen, catch up with emails with free WiFi or find a movie to watch on the flat-screen TV. Enjoy a daily hot breakfast, and light fare with wine and beer on Wednesday evenings. An indoor heated pool, whirlpool, fitness center, outdoor patio with a firepit, Sport Court, and BBQ grills are included.
Latest deals for Homewood Suites by Hilton Holyoke-Springfield/North
Amenities at Homewood Suites by Hilton Holyoke-Springfield/North
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Dishwasher
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
- DVD player
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Parking and transportation
- Shuttle service (free)
- EV charging station
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Shower
- Hairdryer
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Dining
- Grocery deliveries
- Food can be delivered to guest accommodation
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Outdoor
- Grill
Things to do
- Basketball court
Family friendly
- Complimentary breakfast
Reviews of Homewood Suites by Hilton Holyoke-Springfield/North
8.5
Very good
406 verified ratings
Wonderful
251
Very good
58
Good
34
Okay
22
Fair
13
Mediocre
10
Poor
18
Summary of reviews
Guests say
Overall, guests appreciated the cleanliness of the rooms and the good location of the hotel. However, many expressed dissatisfaction with the service, particularly during breakfast, and noted issues with noise and discomfort in some rooms. The breakfast options were also frequently mentioned as lacking quality.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.4 out of 10
9 reviews
10 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is ideal for visiting in February during the low season or in June during the high season.
How is the quality of the beds at the hotel?
While some guests found the beds uncomfortable, others mentioned that the beds and pillows were comfy.
Is parking available at the hotel?
Yes, the hotel offers free parking and an EV charging station, making it convenient for guests with electric vehicles.
What can guests expect from the complimentary breakfast?
Guests can expect a great selection at the complimentary breakfast, with access to complimentary coffee all day.
How is the cleanliness of the hotel?
While some guests mentioned cleanliness concerns, others described the hotel as very clean and orderly, with a spacious and clean room.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Interstate
If road noise bothers you, be sure to request a room as far away from the interstate as possible, as the hotel is located right behind it.
Consider Bringing Your Own Bedding
Some guests have reported discomfort with the bedding provided, so if you have specific preferences, it might be worth considering bringing your own bedding or confirming your bedding preferences directly with the hotel.
Check Room Freshness
Some guests have noted musty smells in the rooms, so it may be helpful to check the room's freshness upon arrival and address any concerns with the staff promptly.
Be Mindful of Noise Levels
The hotel is located near a highway, and some guests have experienced persistent road noise at night, so light sleepers may want to prepare accordingly.
Request Feather-Free Bedding in Advance
If you have allergies or specific bedding preferences, it's advisable to request feather-free or synthetic bedding directly with the hotel in advance to ensure your comfort.
Verify Room Cleanliness
While many guests have praised the cleanliness of the rooms, some have encountered cleanliness issues such as dust and unclean rugs, so it's recommended to verify the room's cleanliness upon arrival and promptly address any concerns with the staff.
Confirm Reservation Details
Double-check your reservation details upon check-in, especially if booked through a third-party website, to ensure there are no discrepancies or misunderstandings.
Consider Room Location for Pet-Friendly Stays
If traveling with pets, consider requesting a room in an area that accommodates pets to ensure a comfortable and convenient stay for both you and your furry companion.
Check for Room Maintenance
Some guests have encountered maintenance issues such as water leaks and worn-down facilities, so it's advisable to inspect the room for any maintenance concerns upon arrival and promptly notify the staff if needed.
Plan for Breakfast Alternatives
While many guests enjoyed the breakfast, some found the options limited or not to their taste, so it may be helpful to have alternative breakfast plans in mind, especially for picky eaters.
Location
375 Whitney Avenue, Holyoke, MA 01040
What's nearby
- Mackenzie Stadium2.5 mi
- Willimansett Bridge3 mi
- Wistariahurst Museum3 mi
- Children's Museum3.4 mi
- Volleyball Hall of Fame3.4 mi
- Canal Gallery3.4 mi
- Mater Dolorosa Parish3.6 mi
- Vietnam Memorial Bridge4 mi
- Mountain Park5.4 mi
- Mount Tom6.8 mi
- Mount Nonotuck7.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Homewood Suites by Hilton Holyoke-Springfield/North
Low season | June |
|---|---|
High season | February |
Average price (weeknight) | $167 |
Average price (weekend night) | $421 |
When to book a room at Homewood Suites by Hilton Holyoke-Springfield/North
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Homewood Suites by Hilton Holyoke-Springfield/North
FAQs when booking at Homewood Suites by Hilton Holyoke-Springfield/North
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in HolyokeGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 3.0 mi |
Nearest Airport | Hartford Bradley Intl |
Distance to airport | 16.0 mi |
Everything you need to know for your stay in Holyoke
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