The Excelsior Hong Kong, Hong Kong Hotels from $190

Guest reviews

Based on 5,866 reviews

Wellness Area

10.0 "Excellent wellness & sports facilities."

10.0 "top-notch fitness area, thought 100%."
Location

9.9 "Terrific location."

10.0 "100% liked the proximity to shopping."

9.9 "Easily accessible by car, said 99%."

10.0 "Near to public transport, according to 100%."

9.7 "97% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "Good access to the airport, said 100%."

10.0 "City centre within easy reach, said 100%."

10.0 "100% thought it was easy to get to the train station."

10.0 "Business sites within easy reach, said 100%."
Food

9.0 "Food is to die for."

9.1 "Yummy desserts, said 91%."

9.6 "96% enjoyed the snacks that were offered."

8.9 "89% loved the dining experience."
Service

9.0 "World class service."

9.5 "95% found the staff to be very friendly."

9.1 "91% thought the service was very professional."

7.6 "76% said the reception staff was great."

7.6 "Housekeeping was great, according to 76%."

10.0 "100% were happy with the shuttle service."

7.5 "75% said the booking process went smoothly."
Breakfast

8.5 "Breakfast is good."
Room

6.5 "Rooms are ok."

6.2 "Only 62% thought the furniture was functional."
Vibe

5.3 "Vibe was decent."

5.5 "Only 55% thought, the hotel was stylish."
Amenities

5.1 "Average amenities."

5.6 "56% said the architecture was not spectacular."

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Based on 821 reviews

Location

9.9 "Terrific location."

10.0 "100% liked the proximity to shopping."

9.8 "Easily accessible by car, said 98%."

10.0 "Near to public transport, according to 100%."
Service

9.0 "World class service."

9.7 "97% found the staff to be very friendly."

7.9 "79% said the reception staff was great."

9.3 "93% thought the service was very professional."
Food

8.9 "Food is delicious."
Breakfast

8.6 "Breakfast is good."
WiFi

7.5 "Internet works."

8.4 "84% thought it was a great value."
Room

5.8 "Rooms are ok."
Vibe

5.4 "Vibe was decent."
Amenities

5.4 "Average amenities."

5.3 "53% thought the building was acceptable."
Comfort

4.5 "Not very comfortable."

3.8 "62% said rooms were small."

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Based on 2,463 reviews

Location

9.8 "Terrific location."

9.9 "99% liked the proximity to shopping."

9.9 "Easily accessible by car, said 99%."

10.0 "Near to public transport, according to 100%."

9.8 "98% liked the proximity to sightseeing."
Service

9.0 "World class service."

9.1 "91% thought the service was very professional."

9.4 "94% found the staff to be very friendly."

7.7 "77% said the reception staff was great."

7.7 "Housekeeping was great, according to 77%."

7.1 "Management was excellent, said 71%."

10.0 "100% were happy with the shuttle service."
Food

8.9 "Food is delicious."

9.5 "95% enjoyed the snacks that were offered."

9.3 "Yummy desserts, said 93%."
Breakfast

8.8 "Breakfast is good."
WiFi

7.9 "Internet works."
Room

6.7 "Rooms are ok."
Vibe

5.6 "Vibe was decent."

6.1 "61% considered the lobby entrance to be so-so."
Amenities

5.4 "Average amenities."

5.0 "50% thought the building was acceptable."

6.1 "61% considered the lobby entrance to be so-so."

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Based on 1,994 reviews

Location

9.9 "Terrific location."

10.0 "100% liked the proximity to shopping."

9.7 "Easily accessible by car, said 97%."

10.0 "Near to public transport, according to 100%."

9.7 "97% liked the proximity to sightseeing."

10.0 "Business sites within easy reach, said 100%."
Food

9.2 "Food is to die for."
Service

9.0 "World class service."

9.2 "92% thought the service was very professional."

9.5 "95% found the staff to be very friendly."
Breakfast

8.5 "Breakfast is good."
WiFi

7.3 "Internet works."
Room

6.5 "Rooms are ok."
Vibe

5.6 "Vibe was decent."
Amenities

5.5 "Average amenities."

5.4 "54% thought the building was acceptable."
Comfort

4.5 "Not very comfortable."

3.9 "61% said rooms were small."

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Based on 586 reviews