Pros (+) the whole experience from the greeting till "thank you for the privilege" ... the view from 33th floor .... above the clouds ;)
Cons (-) there are so many things you could do better - but i know none ;)
5 stars
The Ritz-Carlton Hong Kong
Intl. Commerce Centre, 1 Austin Rd West, Hong Kong, Hong Kong
Hong Kong, Hong Kong
See location+852 2263 2263Photos of The Ritz-Carlton Hong Kong
Overview
The Ritz Carlton Hong Kong, located on the 102nd floor of Kowloon’s International Commerce Centre, features rooms and suites with panoramic views over the Victoria Harbor and city skyline.
Guests will enjoy exploring Hong Kong and various attractions and sites. Union Square Hong Kong, China Hong Kong City, Lan Kwai Fong, Kowloon Park, and Temple Street Night Market are all within walking distance. Hong Kong is well known for its shopping, and the Ritz Calton Hong Kong is a mere 500 yards from Elements Luxury Shopping Street. For guests looking to explore the history and culture of Hong Kong, Harbour City, Tian Tan Buddha, and Wong Tai Sin Temple are all a short car ride away.
All of the rooms and suites contain sweeping views of either the city or oceanfront. Amenities include complimentary wifi, workstations, business center services, and an express check-out service. Guests can also take advantage of the hotel's health club, spa, an indoor swimming pool with a mirrored ceiling, and banquet rooms.
The Ritz Carlton Hong Kong is home to five top-rated on-site restaurants. The Michelin-starred Tosca specializes in Italian cuisine, while Tin Lung Heen is known for its Cantonese cuisine. Guests will want to have a drink at OZONE, the worlds highest bar, before heading over to Cafe 103 for a lunch or dinner buffet. Almas Caviar Bar serves the world finest caviar, and travelers looking for a la carte menu will find what they are looking for at the all-day dining venue The Lounge and Bar.
The Ritz Carlton Hong Kong offers guests an experience like no other. From the sky-high accommodations to its world-renowned dining, guests will feel as though they are in a different world, one filled with absolute grandeur.
Amenities at The Ritz-Carlton Hong Kong
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
General
- Executive lounge access
- Family rooms
- Landmark view
- Mountain view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Pool and spa
- Heated pool
- Infinity pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Massage
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
- DVD player
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Evening entertainment
- Cooking classes
- Night club
Parking and transportation
- Parking
- Private parking
- EV charging station
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of The Ritz-Carlton Hong Kong
9.4
Wonderful
1384 verified ratings
Wonderful
1062
Very good
150
Good
80
Okay
43
Fair
22
Mediocre
10
Poor
17
Summary of reviews
Guests say
Guests have praised the hotel for its fantastic location and exceptional service, highlighting the stunning views and well-maintained facilities. Many enjoyed the lounge experience and the attentiveness of the staff, making their stay memorable. However, some mentioned minor issues with amenities and room features, but overall, the positive aspects outweighed the negatives.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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9.4 out of 10
16 reviews
9.7 out of 10
2 reviews
All reviews
Pros (+) The rooms are a good size for Hong Kong. The elevators to take a while so whenever along for travel with Uber or a cab plan on 15 minutes extra time. During the holidays this can be much more. The lounge experience with the exception of the staff there is exceptional they go above and beyond.
Cons (-) Halls and common areas were over fragranced. Housekeeping staff were meticulous however kept partially use glasses thinking we were going to reuse them. For example I would have a glass of wine However was unable to finish the left 25% of the glass house keeping with think that I would keep the glass and drink it the next day. This was a little frustrating the dessert was the same way. The halls a...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The Ritz Carlton Hong Kong is home to five top-rated on-site restaurants, including Michelin-starred Tosca specializing in Italian cuisine, Tin Lung Heen known for its Cantonese cuisine, and OZONE, the world's highest bar. Guests can also enjoy a lunch or dinner buffet at Cafe 103 and the world's finest caviar at Almas Caviar Bar.
What are the hotel's unique amenities?
The hotel offers an indoor swimming pool with a mirrored ceiling, health club, spa, banquet rooms, and complimentary wifi. Additionally, guests can enjoy the hotel's rooftop pool, massage, sauna, and evening entertainment.
How is the hotel's cleanliness and service?
Guests have praised the hotel's cleanliness, modern amenities, and friendly staff. The service is described as beyond average and excellent, with staff providing thoughtful morning calls and being helpful, patient, and cheerful.
What are the best times to visit the hotel?
The high season is in December, offering an excellent opportunity to experience the hotel's panoramic views over the Victoria Harbor and city skyline. Additionally, the hotel's location close to museums and the harbor, with the area not being overcrowded, makes it an ideal destination for a visit.
What are guests saying about the hotel's beds and breakfast options?
Guests have mentioned that the rooms are super clean, and the staff services are great. However, some have found the breakfast to be a bit boring with not too many choices, while others have noted that the breakfast was not tasty and had less variety, suggesting an upgrade in quality for the high price.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Victoria Harbor comes highly recommended.
Club Level Experience
Many guests highly recommend the club level experience, citing exceptional service and amenities.
Explore Nearby Attractions
The hotel's central location provides easy access to nearby attractions such as Jade Market, Star Ferry Pier, and Tsim Sha Tsui Promenade, making it convenient for guests to explore the city.
Consider Upgrading to a Corner Room
Guests have noted that corner rooms offer better views and a more pleasant stay, making the upgrade worthwhile.
Be Mindful of Strong Perfume Smell
Some guests found the strong perfume smell in the lobby and hotel to be overwhelming, so those sensitive to scents may want to take note.
Opt for Early Check-In
Several guests appreciated the hotel's flexibility with early check-in, which enhanced their overall experience.
Dine at the On-Site Restaurants
The hotel's on-site restaurants, especially Tosca and Tin Lung Heen, received high praise for their cuisine and ambiance, making them worth a visit during the stay.
Take Advantage of the Rooftop Pool
Guests highlighted the rooftop swimming pool as a standout feature, offering a unique and memorable experience with breathtaking views.
Consider Transportation Options
The hotel's proximity to Kowloon station makes it convenient for guests to access, and the easy access from the International Airport via the Airport Express train is worth considering.
Appreciate the Thoughtful Service
Many guests were impressed by the attentive and thoughtful service provided by the staff, including personalized gestures and helpful interactions.
Location
Intl. Commerce Centre, 1 Austin Rd West, Hong Kong
What's nearby
- The Harbourside187 yd
- Sorrento0.3 mi
- Tsim Sha Tsui Station0.9 mi
- Nathan Road0.9 mi
- Chungking Mansions1 mi
- Avenue of Stars1.1 mi
- Langham Place Shopping Mall1.1 mi
- Macau Ferry Terminal1.1 mi
- International Finance Centre1.2 mi
- Victoria Harbour1.2 mi
- Prince Edward1.5 mi
- Hong Kong Convention and Exhibition Centre1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Ritz-Carlton Hong Kong
Low season | May |
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High season | March |
Average price (weeknight) | $513 |
Average price (weekend night) | $553 |
When to book a room at The Ritz-Carlton Hong Kong
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.7 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Hong Kong Intl |
Distance to airport | 15.4 mi |