Sheraton Princess Kaiulani

7.4
Good

Based on 3,229 reviews
 
120 Kaiulani Avenue, Honolulu, O'ahu, HI 96815, United States
  +1 808 922 5811
Sheraton Princess Kaiulani - Honolulu, O'ahu, HI
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Rooms

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Resort Rooms

$275+

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Bed Type
Provider
Nightly
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Unknown
$275 per night

Leisure Rooms

$268+

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Bed Type
Provider
Nightly
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Double bed
$268 per night

Standard Rooms

$181+

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Bed Type
Provider
Nightly
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Unknown
$181 per night
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Unknown
$183 per night
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Unknown
$195 per night
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Unknown
$233 per night
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Unknown
$262 per night
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Unknown
$266 per night

King Rooms

$209+

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Bed Type
Provider
Nightly
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King bed
$209 per night
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King bed
$210 per night

Queen Rooms

$140+

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Bed Type
Provider
Nightly
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Unknown
$140 per night
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Unknown
$158 per night
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Unknown
$184 per night
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Unknown
$212 per night

Double Rooms

$170+

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Bed Type
Provider
Nightly
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Unknown
$170 per night
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Unknown
$190 per night
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Double bed
$209 per night
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Double bed
$209 per night
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Double bed
$233 per night
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Double bed
$236 per night
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Unknown
$236 per night
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Double bed
$242 per night
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Double bed
$250 per night
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Unknown
$269 per night
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Double bed
$282 per night
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Double bed
$300 per night

Deluxe Rooms

$261+

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Bed Type
Provider
Nightly
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Unknown
$261 per night

Reviews

Pros

Cons

Traveler rating

147
89
36
12
6

Time of year

Traveler type

Show reviews that mention

+
  • Poor
    Nov 2018
    2.0

    Strike ruined everything

    There’s an ongoing strike. Starts at 6am and ends at 10pm. No peace or tranquility at all. Can’t sleep with the constant drumming. They try to drown out the picket line drumming with loud Hawaiian music. Riducolous. Sheets had sand.

  • Mediocre
    Apr 2018
    4.0

    A bit disappointed

    Location was good.

    Rooms were much smaller than I expected. We stayed in the renovated stayed and the bathrooms were nice but even with just 2 people the room was very crowded. The staff weren’t very inviting. It seemed that they have special treatment to the groups more than the other guests. We were never acknowledged at the restaurant at the hotel or any other staff for that matter. We pretty much had to ask for the attention. So we weren’t too happy with the experience.

  • Mediocre
    Feb 2018
    2.8

    Run down crappy hotel

    Location

    This hotel is a rundown crappy hotel. I’m surprised Sheraton allow them to put their name on it. The rooms are worse than any motel 6 motel. The only thing good I can say is the housekeepers did a good job.

  • Excellent
    Feb 2017
    9.7

    The location was great and easy to get around.

    Not a lot of food options for children at a reasonable price.

  • Good
    Jan 2017
    7.4

    No SPG points because I booked via KAYAK! Never ag

    I have gold status on SPG. I booked via KAYAK and I got a big surprise when checking in: not only my status was not recognized but I got no SPG points for my stay! Terrible! I'll never book an SPG (or Marriott etc) via KAYAK! This was NOT specified at time of booking I may have saved $15 per night but not worth it! As per the hotel, great location, nice ocean view, but the side looking toward Diamond Head is noisy due to the air conditioning tower of the adjoining building. Yes, very noisy during the night.

  • Mediocre
    Sep 2016
    3.4

    Location

    Bathtub didn't drain well. Water would accumulate very fast. Taking a shower was a gross experience. Hand towels had stains on them.

  • Excellent
    Jul 2016
    10.0

    The open plan of the lobby was gorgeous. The pool area was very nice and relaxed, and the beach is only a short walk away from the hotel.

    None.

  • Okay
    Jun 2016
    5.4

    Outdated and in need of updating

    Staff was great but hotel itself was very aged and poorly maintained. Shower were terrible. Rooms in need of dire upgrades. Based on price was disappointed in quality

  • Poor
    Mar 2016
    2.0

    The rooms felt more like a motel than a hotel. The only area that is decent is the lobby & the gym.

  • Good
    Feb 2016
    7.7

    The staff was very friendly; rooms were conveniently located; good food and cocktails. Parking was easy.

    The false fire alarm.

  • Excellent
    Jan 2016
    10.0

    Excellent location just across from the beach. Next door to new international marketplace. To be open this spring. Lei making staff was on the original Hawaii Five-o. Some rooms can be a little noisy. Try to stay on front or side. Partial ocean view is worth it if you get the one that overlooks the pool which also has nightly Hawaiian entertainment. History of the hotel is also a plus.

  • Good
    Nov 2015
    7.7

    Overall the service was good.

    Like most rooms in Hawaii, the hotel needs to be updated.

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About

Overview

Sheraton Princess Kaiulani invites you to experience the Aloha spirit with us in the heart of Honolulu. Our hotel is situated one block away from Waikiki Beach, and within walking distance of some of the area's best shopping, dining and entertainment. Stylishly designed rooms and suites boast complimentary Wi-Fi, private lanais and our Sheraton Signature Sleep Experience with premium linens. Challenge yourself to a workout at the 24-hour fitness center, followed by a dip in the freshwater pool. Sample Hawaiian-inspired dishes at Pikake Terrace, or enjoy cocktails and live entertainment at Splash Bar. Don't miss our one-of-a-kind Te Moana Nui Dinner Show, performed three times a week. Those hosting events on Oahu can explore our elegant venues, which can host as many as 200 guests. Our terrific Waikiki hotel location makes it easy for you to access the best of the area, from the Hawaii Convention Center to the Honolulu Zoo. Whatever your reason for visiting Oahu, we know you're going to love your stay with us.

Marriott

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

7.4 Good

Based on 3,229 reviews

9.6

Beach

9.4

Location

4.5

Vibe

4.0

Comfort

Things to Know

  • Beach nearby
  • Great shopping

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Increased Accessibility
ATM on-site
Business center
Wi-Fi
Concierge service
Currency exchange on-site
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Terrace/Patio
EV Charging Station
Elevator
Library
Gift shop
Laundry facilities
Bar/Lounge
Hairdryer
Free Internet
Pets not allowed
Parking (surcharge)
Cribs available
Laundry service
Cable or satellite TV

Location

Most Popular Landmarks

  • Kuhio Beach Park 0.3 mi
  • St. Augustine by-the-sea 0.3 mi
  • U.S. Army Museum 0.5 mi
  • Fort DeRussy 0.5 mi
  • Magic Island 1.4 mi
  • Diamond Head State Monument 1.7 mi

Honolulu Travel Guide

Learn about Honolulu on KAYAK

Getting Around

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Kapolei Kalaeloa 15.9 mi

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