Hampton Inn Houston-Brookhollow

The hotel follows all safety protocols as directed by local authorities, including contactless check-in/check-out, face masks for guests, physical distancing in dining areas, and enhanced cleaning.

Yes, the hotel offers free parking on the site, providing convenient and cost-effective parking for guests.

The hotel is very clean and quiet, ensuring a comfortable and hygienic environment for guests to enjoy during their stay.

Guests can enjoy a complimentary breakfast, and some have mentioned that breakfast was their favorite part of the day, highlighting the quality and variety of the breakfast offerings.

The high season is in April, offering an ideal time to experience the hotel's great location, clean rooms, and friendly staff, while the low season is in March.

Some guests reported that the hotel was under construction, leading to noise disturbances and issues with room facilities. Consider requesting a room away from the construction areas to ensure a quieter stay.

Several guests mentioned issues with room amenities such as broken microwaves and non-functional showers. Before settling in, it may be helpful to check the functionality of these amenities and request a room change if needed.

A few guests reported security concerns, including car break-ins and a lack of security in the parking lot. It's advisable to take precautions with personal belongings and consider parking in well-lit areas.

Some guests experienced unexpected charges, such as a $50 deposit for potential damages. It's recommended to clarify any additional charges during check-in to avoid surprises at check-out.

There were reports of shortages of towels, which inconvenienced guests. Bringing along extra towels or requesting additional ones upon check-in could be beneficial.

Guests reported issues with the elevator, pool, and water pressure. It's advisable to verify the functionality of these facilities upon arrival to avoid any inconveniences during the stay.

Some guests mentioned noise disturbances from the lobby and meeting rooms. To ensure a peaceful stay, consider requesting a room located away from high-traffic areas.

While some guests enjoyed the breakfast, others found it lacking in options and quality. It may be helpful to confirm the breakfast offerings to set appropriate expectations.

If traveling with pets, it's advisable to inquire about any applicable pet fees in advance to avoid unexpected charges at check-out.

Several guests mentioned encountering issues with cleanliness, room facilities, and staff behavior. It's recommended to address any concerns promptly with the hotel management for a more satisfactory resolution.