Pros (+) Staff was very friendly, nice room.
Cons (-) N/A
3 stars
Hilton Garden Inn Houston Nw America Plaza
Photos of Hilton Garden Inn Houston Nw America Plaza
Overview
The Hilton Garden Inn NW Americas Plaza is located off US 290 Freeway and Beltway 8. This upscale hotel is Gold Leed Certified with a commitment to sustainability and is 100% non-smoking. We are located minutes from the Energy Corridor and other key companies such as Baker Hughes, GE Energy, National Oilwell Varco, Oceaneering International, Siemens, Caterpillar and Weatherford. Enjoy easy access to all major freeways and airports, and explore all that Houston has to offer for dining, shopping and entertainment with the Galleria, Discovery Green, NRG Stadium all close by. You'll find everything you need for a comfortable and productive stay in our stylish guest rooms. Amenities include luxurious Serta Perfect Sleeper mattresses, plush bedding with crisp linens and down pillows, 40-inch HDTV’s with more than 100 HD channels, a spacious work desk with Herman Miller Mira ergonomic desk chair and complimentary WiFi. With over 6,500 sq. ft. of event space, the hotel can accommodate corporate events, special occasions and much more. The event space has all the high-tech services needed, including HD video conferencing capabilities. When you're feeling hungry, visit the Garden Grille and Bar, serving innovative local and global cuisine for breakfast, lunch and dinner. Room service is available and the Pavilion Pantry convenience mart is open 24-hours.
Latest deals for Hilton Garden Inn Houston Nw America Plaza
Double room
Queen room
Deluxe room
Executive room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Houston Nw America Plaza
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
General
- Family rooms
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Bathroom
- Hairdryer
Bedroom
- Feather pillow
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Hilton Garden Inn Houston Nw America Plaza
7.3
Good
296 verified ratings
Wonderful
140
Very good
46
Good
36
Okay
14
Fair
14
Mediocre
8
Poor
38
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendliness of the staff. However, many expressed dissatisfaction with the service, particularly at the front desk, and some experienced issues with room conditions such as A/C and water pressure. The location was noted as convenient, but there were complaints about additional charges and uncomfortable beds.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9.5 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities including a fitness center, outdoor pool, hot tub, and a gift shop for guests to enjoy during their stay.
Is parking available at the hotel?
Yes, the hotel provides parking for guests, ensuring convenience and ease of access during their visit.
What can guests expect in terms of cleanliness at the hotel?
Guests can expect a very clean environment, as highlighted by numerous positive reviews praising the cleanliness and modernity of the hotel.
When is the best time to visit the hotel?
The high season at the hotel is in May, offering an ideal time for guests to experience the hotel's offerings and nearby attractions.
How is the quality of the beds at the hotel?
Guests can look forward to spacious and comfortable rooms with very comfortable beds and pillows, ensuring a restful and enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Several guests recommended choosing a room on a higher floor to avoid noise disturbances and to enjoy better views.
Check Room Amenities
Some guests mentioned issues with in-room amenities, such as broken coffee machines and noisy fridges. It's advisable to check the functionality of these amenities upon check-in.
Consider Bringing Your Own Toiletries
A few guests noted the absence of certain toiletries in the rooms, so it might be helpful to bring along personal toiletries.
Inquire About Breakfast
Due to COVID-19, breakfast availability varied, and some guests were surprised by additional charges. It's recommended to inquire about breakfast options and any associated costs upon booking.
Confirm Special Requests
Some guests reported that their room requests were not fulfilled. It's advisable to confirm special requests directly with the hotel before arrival.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances, especially during renovations. Consider inquiring about any ongoing construction or events that might cause noise disruptions during your stay.
Check for Additional Charges
Some guests experienced unexpected additional charges, such as for incidentals and pet fees. It's advisable to clarify and confirm all potential extra charges during the booking process.
Verify Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues with cleanliness upon arrival. It's advisable to verify the room's cleanliness upon check-in and promptly report any concerns to the staff.
Inquire About Shuttle Services
Some guests were disappointed by the absence of the expected shuttle service. If this amenity is important to your stay, it's recommended to inquire about its availability before booking.
Consider Bringing Earplugs
A few guests mentioned noise disturbances, so bringing earplugs might be helpful for light sleepers.
Location
14919 Northwest Freeway, Houston, TX 77040
What's nearby
- Willowbrook Mall6.3 mi
- Buffalo Bayou Park11.3 mi
- Lakewood Church11.7 mi
- Sam Houston Park12.9 mi
- Downtown Houston13 mi
- Houston Theater District13 mi
- Houston Grand Opera13.1 mi
- Houston JPMorgan Chase Tower13.2 mi
- Co-Cathedral of the Sacred Heart13.5 mi
- Museum of Fine Arts13.6 mi
- Toyota Center13.7 mi
- Rice University13.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Houston Nw America Plaza
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | $133 |
Average price (weekend night) | $109 |
When to book a room at Hilton Garden Inn Houston Nw America Plaza
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Houston Nw America Plaza
FAQs when booking at Hilton Garden Inn Houston Nw America Plaza
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Value for money | 7.4 |
|---|---|
Distance to city center | 13.2 mi |
Nearest Airport | Houston George Bush Intcntl |
Distance to airport | 14.7 mi |
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