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The friendlyness of staff and the surroundings. Clearly this hotel does not meet the standards of SLH: it is neither small nor luxury. The furniture and decoration in the room and in the restaurant/lobby is old fashioned and used. The swimming pool has not been redone for ages. This hotel urgently needs to be refurbished and modernised. Overpriced!
Real luxury hotel with good restaurant and very friendly staff, nice view of the mountains. Good swimming pool and spa.
The spa facilities are excellent
Dear Madams and sirs, I would like to thank you for your kindness and understanding. Indeed my stay at your hotel has been beyond delightful and very relaxing which helped me a lot facing the situation that is now occurring. You have made my stay here in Murnau very pleasant and much easier. Furthermore i spent a wonderful new year thanks to your manager and his team. Last but not least, i would like to stress on the fact that your hotel is very comforting and well organized. It has top quality service and it has been a very welcoming place. I look forward to my next stay in your hotel. Yours sincerely, Mr. Salem Al Zaabi
The Alpenhof hotel is a great hotel set in lovely countryside and close to most of the main attractions in southwest Baveria. The hotel staff were very helpful and wellcoming, we were offered a glass of champagne on arrival which was very welcome. The hotel has two good restaurants , 1 mitchellin rated but the local town of Murnau offers several other restaurants. There was a small minibar of beer and soft drinks included in the room price. The spar facilities are excellent, indeed the best I have seen in a hotel. So if you are looking for a relaxing break with a touch of luxury this is a hotel worth considering. The beds are very firm and not the type of luxury beds you would expect from a 5star hotel
Staff were very helpful. The restaurant was frequented by annoying insects (e.g. flies). The staff explained that this happens in spring time.
Location is very good right on the lake, with lakeside dining, -- weather permitting. It thinks it is much better than it really is ! For this class of hotel ( 4* ) it needs air conditioning and a decent lift! Room was fine, but had nowhere to put suitcases if you did not want to fully unpack. However the biggest problem was the noise from smokers congregating at the front door and laughing and shouting until 3 am. Everything was overpriced for what it was.
Excellent location at Berg. Very good breakfast and restaurant although a bit overpriced. Free wi-fi. Very clean rooms and the hotel staff were very helpful. A bit noisy at nights if your room is facing the road and not the lake. At our first night there was a wedding reception at the hotel's restaurant and we were told that we could not use the bar! Shame especially during the Oktoberfest period. Very small elevator for a 4 star hotel and 70 rooms.
Breakfast on the veranda was sublime. No air-conditioning, so got very warm at night (mid-July)
The biggest advantage of the hotel is the location itself. Quite, relaxing place, directly located at the lake with a stunning view to the Alps if the weather is nice. At the breakfast buffet there was not as much variety as you expect in a 4 star hotel.
The view 1-When I arrive to the hotel the give me a room without a lake viow and I asked them to give me a room with a lake viow same the Picture that I reserved in booking.com ,but the hotel told me I have to paid 20 euro extra for that...!! 2-The hotel staff never smiling ..!! 3- the breekfast was very bad.....4-hotel staff was unhelpful and they dont care for guests
lakeside and good kitchen room 126 is a room over the staffentrance/delivery and very noisy, staff stands outside talkingboth late and early morning while smoking.not so nice! we had 2 rooms
Location on the Starnberger See was superb with a ferry pier next to the hotel, making it ideal for a long walk and a ferry back. Even though our room did not have a view of the lake it was comfortable and well equipped. The restaurant menu was original and varied and the food of high quality. The terrace on the lakeside is great both for summer meals or drinks. Free parking was a bonus.
Great location directly on Starnberger See - a beautiful spot. Located in Leoni which is, thankfully, away from Starnberg itself - a little quieter if you really want to enjoy the location, but only a 7 min drive if you need to go there. Beautiful surrounds and walks - perfect for wandering, relaxing, bike riding etc.
Staff friendly and effective. Rooms big and new. Restaurant excellent. Highly recommended. Great value for money.
Very nice breakfast, good accomodation, friendly hotel staff, very nice spa facilities and right on to the lake. Very little provision for families with small children. not recommended for families, but more for couples of a certain age category.
room was clean and large, breakfast was good and staff was friendly and location near München is excellent dinner could be better
Situated near the lake. Good atmosphere.
All Staff members spoke English. Good food, good location, friendly people.
Beautiful setting on a lake. Excellent breakfast buffet.
Very friendly staff, excellent breakfast and comfortable room Beds were very hard
Excellent Hotel, asked for lake side view and you could not have wished for a better view it was certainly what it said it was. It did not state lakeside view was in front hotel and balconies in a seperate building at the back. The only restaurant was in the front and if you had a balcony you had to walk down the hill to the front hotel.
Lovely setting on the lake & very convenient to Munich
Quite expensive hotel but we got what we paid for: a clean, comfortable room with a nicely designed bathroom and a balcony overlooking the Starnberger See. No airconditioning meant keeping the door to the balcony open and there were disturbances during the night from ongoing parties nearby.
location, quiet, and kind staff no
very warm profesional staff ,a lot of good will and asistence for every need.excelent breakfast , very good spa facilities.very recomended hote!l
All the workers of the Hotel have cordially devoted themselves to us. We could have a pleasant stay. Many thanks.
The family who run it our lovely and speak English very well. I felt it could do with some modernising/updating.
Room was quiet and clean. Good breakfast, fair rates.
People were friendly and accomodating. Free wireless internet.
It's old fasility. The family room is post like a room for two and we pay extra to book a singal room.
The staff were very friendly. Due to traffic in route we arrived way past check in and were received warmyl after waking up the owner to let us in. We were greeted every morning and received great assistance during our stay. We even extended our stay for an additional night. The beds were nice but I prefer one bed/matress.
Location, room for our dog, small - yet large - city likeness. No - though the heavy rain did paking the car next morning a littel tricky
The hotel staff was incredibly helpful. They went beyond what is expected and had a constant willingness to offer comfort. It is by far one of the best experiences Ive had so far in terms of hotels in Europe, and has an excellent value for money. Absolutely recommended! Nothing that would stand out as a negative aspect for this hotel
Everything was really excellent! Starting by the reception, the breakfest...very clean, confortable rooms.
All Staffs are friendly and kindly. We enjoyed wellness (Sauna and Bath). Breakfast was good. Almost all parking space was occupied during our staying (Christmas season).It was very difficurt to find parking space around the hotel.Hotel is not so new, so clear noises were comming into our room from neighborhood rooms in the nights.
The staff were all very polite and very helpful.
Very friendly and helpful staff
Excellent reception staff especially Jacob who was so welcoming and couldnt do more than he did also very pleasant. The breakfast was fantastic also the free mini bar was good not a great selection but enough. no swimming pool
The view was beautiful & it was a very relaxing, peaceful place to stay.
We enjoyed the views, the welness center, the restaurant and a nice walk around Kochel
This is a genuine Bavarian family-owned hotel and it has bags of character as well as comfort (and an excellent restaurant). English is spoken though a bit of German helps.
The situation overlooking the lake is excellent. This applied to both the restaurant and our room. Ideal spot for an overnight stay whilst we were en route to Oberammergau just 30 minutes drive away.
It's so far from a city noise There are no service in the Kochel
Wonderful stay at Seehotel. The staff were wonderful and we found the rooms very large and comfortable. We booked a room with a balcony and although the balcony was tiny it was well worth it for the beautiful view over the lake. The restaurant was great with beautiful views over the lake. No complaints at all with this hotel. Again, the staff were such a pleasure and we would absolutely stay here again.
The view was awesome, the morning breakfast was special due to our morning ritual of having our very own table, #42, the place settings were neat, reminded my wife of her time with her grandparents... The bed was kinda different, had a slit in the middle, kinda made it hard for my wife and I to, ya know, enjoy cuddling but we thoroughly enjoyed our time. The bathroom was tiny but again, we made it work...
The setting was gorgeous - the views over the lake were beautiful. There was also a really nice sauna and steam room. The staff were friendly - particularly our cleaning lady and the head waiter/ receptionist. The food was good too. The decor was quite 1970s but that was part of the character of the hotel. It was very clean and comfortable.
Wonderful position by the lake, superb views No lifts, no bar for pre or post dinner drinks, rooms extremely cramped, too far out of town to walk to any other hotel or bar
It was like an old family house, unlike many modern hotels. Nice views, nice feel, nice staff. Food was good too. Would like to stay again. Nichts.
Location No It was a little rustic but that was what we wanted.
Friendly and helpful staff
Close to motorway for 1 night stop
The food in the restaurant was very good Room was close to the road, and there was traffic noise during the night. There were many flies in the breakfast room which we did not like whilst we were having our breakfast (hotel is located near a lake)
Location was great. Beautiful little town. Hotel was comfortable but not lavish. Breakfast was pretty good. Germans know how to make bread. Man can certainly live on bread alone as long as its in Germany (the breakfast had more than bread, but the bread was the highlight). There was some confusion about payment. My experience was that priceline bills directly. Hotel said that was not the case and they didn't take american express. Everything got resolved
Too many flies in the breakfast room, which were very annoying!! Still, it seems that the Germans do not consider this to be a problem... And I did not like the matresses, they were too soft, harder matresses are better. Except for these issues, everything was ok, we had a pleasant stay.
very economical, good breakfast, authentic experience, good location rooms not very soundproof
The Staff was very friendly, and tried their best to communicate in English. The Food was excellent. N/A.
stunning location,friendly staff,lovely bedroom,reasonable price
Great hotel, close to the lake and green nature around, prefect big size renovated and clean room equiped by everything that you need. Big beer garden with a great menu and exellent stuff. Liked so much !!!
The village it is situated in is gorgeous, with a beautiful lake The bells of the village church, which is next to the hotel, tolled every quarter of an hour all night
Visited the Castle Museum to see the collection of paintings by Gabrielle Munter, and walk around the town and to the Staffelsee. I thought I was locked out when returning around 10.30pm, until I was shown by someone in the brauhaus of the other staircase to gain entry!
Up to date, tastefully furnished room and bath. Right on the lively main street, but quiet. Nice selection of restaurant/courtyard beer garden. Helpful, friendly staff. If you are looking for green landscapes, scenery and relaxation, this hotel is not for you
big clean room, location in the pedestrian way of the city center the wireless access to www, although promised, never worked because of poor signal
Location, location, location...right in the heart of the city. The service and the food were wonderful and additionally the location offers you a choice of very nice outdoor restaurants, close access to the Isar River, walking, shopping and free parking within 100 meters. Recommend highly.
I was with my parents and we had a lovely stay in the hotel. The receptionist was especially nice and went out of her way to explain locations on the map. I would definitely go back
the staff was freindly, the room was excellent
service i've seen better breakfast arrangements, in the region
Very nice room, great spa & wellness facilities, good breakfast, very close to ski resort. Far from train or bus station. English information does not exist at all. Movies on tv only in German.
Fantastic mountain view from this hotel, clean comfortable rooms, excellent food, very attentive staff, great pool, good exercise room and spa facilities. lack of air conditioning, but common in this region.
The restaurant staff provided very friendly and efficient service and the front desk personnel were helpful in arranging an additional nights stay to my reservation. My room provided a nice balcony and view of the Bavarian Alps. The breakfast had a great variety but had I known it was going to cost 14 euro I would have eaten more. Spa services should also have phamplets in English.