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the moment we pulled up, we realized it was a bad part of town. i mistakenly thought it was another super 8 that i had previously stayed at in kansas city when i booked it. the front desk lady was nice, but kind of creepy. our room was on the second floor&the moment we got into the hallway it smelled like pot really bad. we got into our rooms. the main room was okay, but the bathroom had gravel on the floor&toothpaste on the floor&counter. we did not feel safe staying here. we went down to the front desk to ask what we could do; the front desk lady said since we booked it through you (but somehow really through expedia) we would have to call them&they our money back. at this point it was midnight. we had just driven over three hours to be here. we hadn't even been in our room for an hour. we were on the phone with expedia until two in the morning&talked to two different people. the hotel still refused to refund our money. it was crazy to pay $170 for two nights in this awful dump&i won't ever make that mistake again. we left first thing saturday morning&stayed somewhere else.
Was not happy with my stay, this was the first time at any super 8 where I had to give a security deposit ($50) which was fine but they failed to return the deposit, then charged an additional $50 for "soiled linen, towels, and pillows". When I asked about more detail I was told it was "because you used them". Basically I was charged for the hotel to do their laundry ha! I am not a dirty person by any means, needless to say, I will not be staying at this hotel ever again.
Locaation and friendly staff resurfacing parking lot so parking was a bit of a problem but the staff was helpful.
Cheap and simple. Upon arrival I was told I had to be 21 to room when the website clearly said 18. It became a big ordeal but eventually they let me have the room I had already paid for – imagine that.
There was a mistake with my reservation due to Kayak booking me a handicapped room. The manager moved me into a kitchenette suite at no extra charge, so I thanked him for that. The room was mostly clean. That's pretty bad. The entrance in the back of the hotel was unsecured, the lock was gone. Entering my hallway I could immediately smell marijuana smoke. I was alone, and I carry every day, so I wasn't too worried about it. Still not the best warm fuzzy feeling.Had I had my family with me, I would have asked for my money back and left immediately. AC unit kept turning on and off every 2 minutes or so. Also the WiFi was OK at best.
Lovation Nothing to like
The tv was from the early 90 the bathroom was rather dirty pillowcases were stained very noisy hotel as well
The staff was very friendly. The hotel was extremely simple to navigate and had a wonderful location with a great rate. The room was not the cleanest (which is to be expected, I guess.) Wish more care would've been taken to properly clean the room, as we found a scarf behind the bed and urine on the toilet. Overall, was not dirty, just not clean by any standards.
Comfortable bed. Good location. Room was dirty. Had been cleaned, but not well. Hair on the phone and the outside of the toilet was dirty. They only put decaf coffee in the room.
Smoking room and private. Staff was great and fixed the no towel issue. Would not give me a receipt for the room, booking on a different site.
The place seemed clean when we checked in, was banged up on the wall and floors but i wasn't expecting perfection. The musty oder in our room was awful and the fact that the window opened to the ground level it was like being in a basement. The curtains had to be closed or anyone walking could see everything in our room. Not a place i would stay at again.
They had breakfast Kayak lied on their site, we had to pay more because of their screw up. Cold water in shower. Towel racks fell off as soon as you touched it. We will not be using kayak ever again. Hotel refused to print off reciept for us because it was booked through kayak. To be able to use this as a business expense makes that kind of hard.
Pretty cheap hotel so u didn't expect much. Not to far from local casinos The room does not have thick blankets so at night it gets col
Location was a plus i guess The rooms are disgusting the bathroom was dirty the lock on the door was broken the trim around the tv was busted the remote didnt work so to change the chanel u had to smash ur fingers the phone didnt work the beds where so uncomfortable and the lady at the front desk was rude she was on a personal call most the time i was in front of her and they charged my account 2x i will never ever return to this location or recommend it to anyone ever
Don't walk around barefoot in your room. Your feet turn black as if you walked on a street. The bed had carvings in it and there was writing on the walls.
The location was wonderful. Cigarette burns on bed covers, in a NON SMOKING ROOM. I paid for a king-size bed, was given a room with two full. Outside door didn't work when trying to get back in. If it hadn't of been so late and I had already paid for it, we would have left. The man behind counter was hard to understand and couldn't help us.
The decor Did not have a room ready by the check in time requested Requested ice via advanced check in & there was no ice in my fridge when I arrived. Room key stopped working & had to get the key recoded When taking a shower it took minutes for the water to get warm enough to get in. Nearly 20 min to get comfortably warm.
-The room was well decorated and clean -Bed was very comfortable -Lobby was unusually small which made enjoying breakfast without worrying about bumping into someone difficult -The chair for the desk inside the room was too tall
Bed was very comfortable. Zona rosa is right across the street, lots of restaurants and things nearby. Downtown KC is about a ten minute drive. Rooms are very small. Why two desks in such a small room? The plumbing was hot and miss; sometimes the toilet would flush and sometimes it wouldn't. Water pressure in the shower was terrible, and the towels were old threadbare and stained a bit.
Good value Clean Climbing the stairs to the third floor. Ice machine was on the first floor only Parking was tight and limited
Friendly staff. Clean room. Quiet.
I enjoyed the stay at Super 8. I would rate it an excellent stay.
The rooms were clean and comfortable We were told the day before that we would be able to check in at 1:00 PM since we would be arriving early but when we tried to check in, we were told that the rooms would not be ready for an hour. We left and returned at 2:20 pm and only one room was ready and were again told that we would have to wait for another 1 5-20 minutes for the 2nd room to be ready. Also in one room, there was a problem with the door shutting in the bathroom and in the other room, it would not lock and we had to prop a door against it.
Nothing. I would not stay there again. No parking spaces. They have park and fly and the parking lot was over half full from that. When we got there the first night we took the last parking spot available and were afraid to leave again that night in case we couldn't find a spot to park again. When we went to take off the next morning we had vehicles parked behind us. Check in was slow, and the second night we had trouble with our room keys. Location was bad, there was only one place to eat within walking distance of the motel and we were unable to leave in the evening due to the parking situation. The bed's were horrible, they felt like someone had put a mattress topper on top of a box spring. They were incredible uncomfortable. I would not recommend this hotel to anybody.
We had a late check in (close to midnight) but there were staff at the front desk waiting for our arrival. The room was clean. Bed large and comfortable. Good value for the price, if you don't want breakfast. There were only 2 (small) towels, 2 wash clothes, and a bathmat - not sufficient for 2 grown adults. Only one bottle of shampoo. The major complaint, however, was the breakfast. We were assured when we arrived that there would be a full, hot breakfast served from 4am-10am. We went down at 5:30, and there was one half empty container of lukewarm coffee, and a carafe with a skim of milk on the bottom. No hot or warm anything, no protein, no bread products other than a half loaf of bread (left open) with no condiments in sight, and the waffle mix was empty. When we went out to tell the staff, the front desk was deserted. Very disappointed.
The front desk personnel were very kind, helpful, and answered questions. The room was spacious and nicely decorated. The bed slept great!! Also, we appreciated the park and fly opportunity and the transport to the airport. The breakfast was a little meager. Wish we'd had yogurt and fresh fruit too, but we got along fine!
No internet/television service for night and next morning.
Everything was bad. No toilet paper. Dirty towels, dirty toilet, dirty shower. Smelled like smoke. Only one lamp had a light bulb. Felt very unsafe. Very outdated. I would not recommend this place. They did have Wi-Fi; only used it to find another hotel.
No dead bodies in the room Everything else.
There was not hot water for the showers. Water beetles all over, the toilet looks like it handnt been scribed in months. When we arrived we put the air conditioning all the way down to 61 and was still blowing hot air. At 6am the house keepers were slamming doors across the way trying to clean the rooms. Overall a horrible place to stay.! Run!!!!
Nothing First room the floor was soaked with water or if it was water. You walked in and it was like walking threw a big puddle! The room stunk. The bathroom was disgusting! Went back to the front desk, they gave me another room and it was worse then the first!!!! Garbage on the floor, empty condom rappers! Walls and ceiling filthy! To top it all off I woke up to having about thirty or so bites on my person from what I believe to be bed bug bites!!!!! I found two of the little pests on me!!!!! Went to use the shower and the bath drain backed up depositing who knows what all over me and the tub!!!! I went to the office and told them about this and all I got was sorry. This place needs to be shut down!!!! Of course I was still charged in full for my stay. Of course I was!!!
leaving in the morning Upon opening the door I smelled an awful strong stench that was very unpleasant. The toilet was laced with a brown ring and there was no toilet paper. When I took a shower brown water came out and the knob fell off the handle. The bed sank about six inches or more and had zero spring to it. Back to the odor, I had to go to Walgreens to buy a can of air freshener and a scented candle to burn while I slept. I do not recommend this motel.
It was very modern and up to date The room had a horrible odor like their pipes busted and the heater made a loud irritating noise off and on which woke me up out my sleep
Easy access from the freeway. No wifi, no water in the pool, electrical outlets wouldn't hold plugs, tv had crappy reception
Nothing. This hotel was extremely dirty. We ended up seeing the room and checking out immediately and getting a refund. The room looked like it hadn't been cleaned in the past year.
Infested with roaches and not clean
ice maker didnt work. no breakfeast. roaches. bathroom door didnt shut. it was horrible everything
The hotel is in ruff shape there is no elevator which makes it hard if you are on the second floor.
The hotel was located right off I-35 so it was convenient and easy to find. This place is a dive. Don't confuse it with another popular chain. The smell was horrific. The hallway smells like smoke. The room smelled like urine and had a musty odor. The carpet and bedding felt damp. No food out for breakfast.
Clean and very friendly service The tub was pretty old, I like taking baths, but didn't feel that good about it, due to the appearance of it.
That I had a place to sleep for the night Was put in room right across from the loud, busy laundry room that people were in and out of all night long. Look out the window in the room and there's a hand full of loud, drunk men. They were outside the window at table drinking until wee hours of the
Price Smelled like smoke, even though it was supposed to be non-smoking; hearing traffic all night
Clean, nice,& close to everything and the fact that it has a nice restaurant and pretty cool bar The carpet and bed needs updated
Nothing! Horrible horrible!! It smells bad! Carpet and bathroom floor were so sticky! Even tho we asked for non smoking room, da room still smells horrible!!! Bath tub were dirty! Bed sheets were sticky! Ugh! I get da chills just thinking abt it!
Only 5 miles from worlds of fun It was disgusting!! Hole in the bathroom wall, mold by the bathroom sink, smelt horrible, and our door didnt even close all the way. the door knob was broken off to get into the hotel like someone had tried to get inside. It was horrible!
air did not work but we checked in late I always carry fan so not a deal breaker although notified staff morning it was to make them aware that something required them to look at so as not to upset a future customer. Br.Buffet lacking but not deal breaker
This guest did not leave comments about this hotel.
The hotel has a nice layout and the room size was very good. I liked that there was a microwave and refrigerator. I enjoyed the pool as well as having the bar on-site. The restaurant was also a plus. Overall we had a pleasant experience. The rooms are due for updating: New TV's - Mattresses - Curtains - Night stand outlets/USB Ports - Bathrooms were very large, but did not have an operating ceiling fan (needs this).
Nothing The room was really run down.
Nothing The fact that they gave away our reservation and had to wait two hours for a "clean" room that wasn't even clean building its self looked like it was fallening apart. Toilet keep over flowing TV only got one channel
Shower was filthy, poop smeared on the wall by the toilet, questionable stains on the walls, the filthy floor turned the bottoms of our feet black, the wifi was very spotty, and the manager was rude to me. I should ask for a refund.
The workers at the front desk are very rude. They changed the rates on the room and they did not match the rates given by booking.com! The smell of dog and cat piss... Also the air is automatically controlled.
Clean, cheap, good location. A little run down, facility has seen better days but I have stayed in way worse.
The front desk clerk upon checkin was very friendly The partying long term underage neighbor that asked me to buy beer for them. The up all night neighbor on theotber side. The smells and possible crime scene remnants left from prior guests.
The walls are so thin you could hear people walking back and forth all night long. The front desk clear was very rude and no help at all when checking in. Stay away from the motel. It was the worst motel I've ever stayed in.
The facility is outdated, toilet in room did not flush, bed linens had burn holes, noise in hallways all night, not clean
Check in was easy The whole place was dirty. The staff were OK, but didn't care about coffee grounds floating in the coffee at the breakfast area. Didn't speak clear English. Stairway and halls were filthy. I didn't want to walk around barefoot in our room.