Trendy atmosphere and accomodations were nice. No complimentary anything. A water was $4.
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Amenities at The Alexander, Autograph Collection
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Reviews of The Alexander, Autograph Collection
8.4
Very good
683 verified ratings
Wonderful
363
Very good
101
Good
72
Okay
51
Fair
41
Mediocre
22
Poor
33
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, making it convenient for events and downtown attractions. Cleanliness was noted positively in several reviews, with rooms generally meeting expectations. The breakfast and on-site restaurant received favorable mentions. However, many guests were dissatisfied with service, citing issues with room assignments, slow check-in, valet problems, and unresponsive staff. Parking was frequently criticized for being expensive or inconvenient. Despite some negative experiences, the hotel's art displays and atmosphere were appreciated by many.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
593 reviews
6.8 out of 10
15 reviews
10 out of 10
1 review
8.1 out of 10
7 reviews
All reviews
We won’t be back. The space is beautiful, the location is excellent, but we were out in two dirty rooms before finally getting a clean one. While they did give us free drinks and an upgraded room it’s hard for those to make up for an hour and a half of time lost dealing with the cleanliness issues. Thankfully the woman that helped us at the front desk was excellent (can’t remember her name unfortu...
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Pros (+) Room was spacious and comfortable. Complimey breakfast was also very good.
Cons (-) Light switches were weird and difficult to find
Pros (+) Loved the atmosphere and the modernness of the hotel.
Cons (-) The toilet didn’t work all the time.
Pros (+) Great look. Excellent room. The bar has terrific drinks and food
Cons (-) The soup came warm but didn't come with a spoon. The salad came warm (vs cold) and didn't come with any dressing on the salad or on the side, also did not include the ingredients as listed on the menu. The pasta came warm but did not have the ingredients as listed on the menu, was just pasta and onions, basically inedible. Beer and white wine were not served cold, everything was room temp. I will ...
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Pros (+) The bar was amazing. Bartenders were extremely knowledgeable and it was a really fun atmosphere.
Cons (-) I found two used bandaids on a pillow in our room. Ruined the hotel experience for me.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's amenities?
The hotel offers a $3 million curated art collection, 17 event and meeting venues, and three outdoor venues. Additionally, there are two bars and restaurants with stunning views of Indianapolis.
What practical information should I know about parking at the hotel?
Parking is available at the hotel, but some guests have expressed concerns about the parking fees being high.
What can I expect from the hotel's food quality and dining options?
Guests have enjoyed the breakfast and dinner options at the hotel, as well as the Friday wine tasting. However, some have mentioned that the breakfast offered was expensive.
How is the cleanliness and comfort of the rooms at the hotel?
Guests have praised the spacious and comfortable rooms, but a few have mentioned concerns about cleanliness and maintenance issues, such as broken doors and showers.
What is the general feedback about the hotel's customer service?
Guests have appreciated the friendly and helpful staff, especially during late check-in. However, a few guests have mentioned unfriendly staff encounters and slow service at the restaurant.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with City Views
Many guests enjoyed the city views from their rooms, so consider requesting a room with a view for a more enjoyable stay.
Check for Noise Issues
Some guests mentioned noise problems, so if you're sensitive to noise, consider requesting a room away from main streets or public areas.
Explore Nearby Attractions
The hotel is within walking distance of several attractions, including Lucas Oil Stadium and the Indiana Convention Center, making it convenient for sightseeing and events.
Consider Extended-Stay Suites
If you prefer more space and amenities, consider booking one of the extended-stay suites, which feature fully-equipped kitchens and separate living and dining areas.
Be Mindful of Parking Costs
Several guests found the parking fees to be expensive, so factor this into your budget or explore alternative parking options nearby.
Take Advantage of the Art Collection
The hotel features a curated art collection, which many guests found impressive. Take some time to explore the artwork throughout the property.
Check for Elevator Reliability
Some guests experienced issues with the elevators, so if mobility is a concern, it may be helpful to inquire about the current status of the elevators before booking.
Consider Dining Options
While some guests enjoyed the on-site dining, others found the food to be disappointing. Consider exploring nearby dining options for a variety of choices.
Inquire About Room Features
Some guests encountered maintenance issues in their rooms, so it may be beneficial to inquire about the condition and features of the room before your stay.
Pet-Friendly Accommodations
The hotel is pet-friendly, but it's advisable to confirm the pet policy and any associated charges before bringing your furry companion.
Location
333 South Delaware Street, Indianapolis, IN 46204
What's nearby
- Gainbridge Fieldhouse285 yd
- Indianapolis Union Station0.3 mi
- E Pluribus Unum0.4 mi
- Lucas Oil Stadium0.5 mi
- Indiana Convention Center0.5 mi
- Christopher Columbus0.6 mi
- Indiana State Capitol0.6 mi
- Eiteljorg Museum0.8 mi
- Indianapolis Zoo1.1 mi
- The Cathcart1.2 mi
- White River State Park1.2 mi
- East Gate - West Gate1.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Alexander, Autograph Collection
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | August | $266 | $307 |
Cheapest month to stay with an average 54% drop in price. | Most expensive month to stay with an average 121% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Alexander, Autograph Collection
Which month has the cheapest rates at The Alexander, Autograph Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Alexander, Autograph Collection is January, with an average nightly rate of $215. The most expensive month is April at $854 per night.
What is the cheapest day to book The Alexander, Autograph Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Alexander, Autograph Collection is Tuesday, with an average nightly rate of $239. The most expensive day is Saturday at $318 per night.
How far in advance should you book The Alexander, Autograph Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Alexander, Autograph Collection, book around 8 weeks in advance. This could save you approximately 43% compared to booking last minute.
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.5 mi | Indianapolis | 8.3 mi |