|General||24 hour front desk, Air-conditioned, Coffee shop, Cribs available, Express check out, Parking (surcharge), Pool (indoor), Restaurant|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
Excellent, 1,435 reviews across the web
|Service||96% found the |
|Reception||75% said the |
|Service||75% thought the |
|Hotel Building||Building is pleasant. 71% of guests gave positive feedback.|
|Price||Price is tolerable. Only 61% of guests had positive things to say about it.|
|Room||52% said the|
|Room Maintenance||60% thought they were |
|Room Size||63% said |
|Noise Level||67% thought it was |
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Beautiful hotel, right in the heart of downtown. Great bar in the hotel with awesome specials ($3 beer flights). Nice spacious rooms.
Valet parking $32 dollars. Bathroom felt cramped with very tiny vanities.
Beautiful hotel with very nice staff. Location is very close to many restaurants and attractions.
Valet parking was a little expensive.
The staff was so amazing They always had a smile on there face and never let you walk away with out making sure all your needs were meet
The scent of toiletries.
After asking girl who answered to stop being rude over not having shampoo in room, housekeeping brought up 78 minutes later. HOWEVER, 20 minutes after call a note was slipped under door telling me she wasn't rude. Who takes time to write the note?And still doesn't bring shampoo with them. Unbelievable void of customer service.
its was very nice and had a starbucks in the lobby
elevator was broken so it was slow going up and coming down since it was a holiday weekend, Valet was really slow and seemed backed up on arrival and departure
Older building. Elevators are noisy, if you're room is close to them. Drains were very sluggish in room 1148
Location by the field house was great. Bar staff were attentive and fun. Bed was comfortable.
Still felt like the room was kind of small for the price and the bathroom was tiny. No usb hookups and few plugs for laptop, hair dryer, sound machine, etc.
Room NY Time and WSJ newspapers available
Valet parking prices are New York high. Indy is NOT NYC.