Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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9.7 "Excellent breakfast."
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9.6 "Terrific location."7.5 "
Great parking , according to 75%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
9.2 "Incredible bar."9.2 "
Delicious alcoholic drinks , according to 92%." -
9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." 8.5 "85% said thereception staff was great ." 9.0 "90% found therestaurant service to be one of the best ." 8.6 "Housekeeping was great , according to 86%." -
8.8 "Vibe was good."8.9 "89% thought, the
hotel was modern ." 9.8 "98% said it was astylish hotel ." 8.3 "83%enjoyed the friendly atmosphere ." -
6.8 "Rooms are ok."6.4 "
Beds were acceptable for 64%." 6.0 "Only 60% thought thefurniture was functional ." -
4.7 "Not very comfortable."3.1 "69% said
rooms were small ." 3.6 "Air conditioning was criticized by 64%." 0.7 "93%criticized the small bathroom ." -
4.6 "Wellness & sports facilities were not very nice."
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4.6 "Value below average."3.6 "64% said the
breakfast was too expensive ." -
1.5 "Disappointing internet connection."0.9 "91% said the
wifi quality was bad ."
Overall Rating
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9.7 "Excellent breakfast."
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9.7 "Terrific location."7.9 "
Great parking , according to 79%." 10.0 "City centre within easy reach , said 100%." 9.1 "91%liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." -
9.4 "Incredible bar."
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9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 8.3 "83% thought theservice was very professional ." 8.5 "85% said thereception staff was great ." 8.4 "Housekeeping was great , according to 84%." -
7.0 "Nice rooms."6.2 "
Beds were acceptable for 62%." 6.1 "Only 61% thought thefurniture was functional ." -
4.8 "Value below average."4.3 "57% said the
breakfast was too expensive ." -
4.7 "Not very comfortable."2.8 "72% said
rooms were small ." 0.4 "96%criticized the small bathroom ." -
1.8 "Disappointing internet connection."0.9 "91% said the
wifi quality was bad ."
Overall Rating
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9.7 "Excellent breakfast."
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9.5 "Terrific location."7.2 "
Great parking , according to 72%." 10.0 "City centre within easy reach , said 100%." -
9.0 "World class service."8.3 "83% said the
reception staff was great ." -
7.2 "Nice rooms."9.5 "95% thought the
view was good ." 7.7 "77% saidrooms were clean ." 8.7 "87% appreciated themodern rooms ." -
5.0 "Average comfort."
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4.0 "Value below average."
Overall Rating
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9.7 "Terrific location."
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7.2 "Nice rooms."
Overall Rating
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9.7 "Excellent breakfast."
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9.6 "Terrific location."7.4 "
Great parking , according to 74%." -
9.1 "Incredible bar."
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9.0 "World class service."9.8 "98% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." -
6.9 "Rooms are ok."6.4 "
Beds were acceptable for 64%." -
4.7 "Not very comfortable."3.1 "69% said
rooms were small ." -
4.7 "Wellness & sports facilities were not very nice."
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4.2 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
The location, staff, and breakfast were all amazing. We would come back just for the breakfast! The room was fine but we were expecting better. The bed and linens were average, the bathroom was a bit odd in that our young children could never reach the faucets and the door always swung open and hit you when using the toilet. Also, the room was very hot (in February), and the only way to effectively cool the room was by opening the window and enduring construction noise next door.
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7.7review from
The location was excellent-quality hotel with excellent facilities and service. Breakfast choice outstanding. The wooden floors tend to echo and at times one could hear the room above and the people moving around. however this is a minor point considering how good the hotel is.
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7.0review from
great location close to everything; very helpful staff (I needed an adaptor for mobile and they supplied one free of charge straight away) and a superb breakfast
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5.7review from
Breakfast was good and in a very pleasant restaurant with a good view. Liked the evening bar on the terrace and a pianist was there too so nice to have some live music. No evening restaurant.
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8.0review from
Fantastic homeland definitely value for money. Very friendly staff who were really helpful and made you feel very welcome. The best breakfast I have had in a hotel in Europe with lovely waiting staff. The room was comfortable if a little hot but opening the window solved that. The location was perfect with a very short walk to restaurants and shops as w,ell as the museums churches etc. I would highly recommend this hotel to anyone contemplating staying in Innsbruck.
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6.3review from
Breakfast was great. I could not get coffee or tea until 16:00pm after breakfast.I wanted to sit on the rooftop terrace and drink coffee but this was not possible unless I bought a takeaway coffee from elsewhere.
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6.8review from
Breakfast was phenomenal!! Amazing range of food and condiments - by far the best we have had around the world and wonderful dining room staff as well We missed being able to make ourselves a cup of tea in the morning when we awoke...jet lag often means this can be any time from 2AM onwards. Can you consider putting a kettle/cups etc in the room as we are used to having this available in London and Singapore??
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6.4review from
Breakfast buffet was fantastic. The rooms and public areas were well maintained and clean. Location is very convenient. The mattresses were low end and the double was 2 twin beds pushed together. The beds actually separated a few times. The TV had only 1 English language channel and no movie rentals.
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3.2review from
the breakfast 4th floor carpet damaged and filthy upon arrival no service for luggage to be taken to the room hot water not hot by early evening service of breakfast staff efficient but cold damaged electrical outlets in the room not enough evening reception staff during 23rd and 24th Dec
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7.6review from
The restaurant on the fifth floor and its the very central position.
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5.6review from
central, nice bathroom, very nice bar and breakfast area, good breakfast for this price I expect a wireless internet and sauna and sport centre, hotel hs no restaurant
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8.0review from
The location, staff, and breakfast were all amazing. We would come back just for the breakfast! The room was fine but we were expecting better. The bed and linens were average, the bathroom was a bit odd in that our young children could never reach the faucets and the door always swung open and hit you when using the toilet. Also, the room was very hot (in February), and the only way to effectively cool the room was by opening the window and enduring construction noise next door.
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8.0review from
Fantastic homeland definitely value for money. Very friendly staff who were really helpful and made you feel very welcome. The best breakfast I have had in a hotel in Europe with lovely waiting staff. The room was comfortable if a little hot but opening the window solved that. The location was perfect with a very short walk to restaurants and shops as w,ell as the museums churches etc. I would highly recommend this hotel to anyone contemplating staying in Innsbruck.
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7.7review from
The location was excellent-quality hotel with excellent facilities and service. Breakfast choice outstanding. The wooden floors tend to echo and at times one could hear the room above and the people moving around. however this is a minor point considering how good the hotel is.
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7.0review from
great location close to everything; very helpful staff (I needed an adaptor for mobile and they supplied one free of charge straight away) and a superb breakfast
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6.8review from
Breakfast was phenomenal!! Amazing range of food and condiments - by far the best we have had around the world and wonderful dining room staff as well We missed being able to make ourselves a cup of tea in the morning when we awoke...jet lag often means this can be any time from 2AM onwards. Can you consider putting a kettle/cups etc in the room as we are used to having this available in London and Singapore??
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7.6review from
The restaurant on the fifth floor and its the very central position.
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5.7review from
Breakfast was good and in a very pleasant restaurant with a good view. Liked the evening bar on the terrace and a pianist was there too so nice to have some live music. No evening restaurant.
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6.3review from
Breakfast was great. I could not get coffee or tea until 16:00pm after breakfast.I wanted to sit on the rooftop terrace and drink coffee but this was not possible unless I bought a takeaway coffee from elsewhere.
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6.4review from
Breakfast buffet was fantastic. The rooms and public areas were well maintained and clean. Location is very convenient. The mattresses were low end and the double was 2 twin beds pushed together. The beds actually separated a few times. The TV had only 1 English language channel and no movie rentals.
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3.2review from
the breakfast 4th floor carpet damaged and filthy upon arrival no service for luggage to be taken to the room hot water not hot by early evening service of breakfast staff efficient but cold damaged electrical outlets in the room not enough evening reception staff during 23rd and 24th Dec
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5.6review from
central, nice bathroom, very nice bar and breakfast area, good breakfast for this price I expect a wireless internet and sauna and sport centre, hotel hs no restaurant
