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Everything from the appearance inside and outside, the Customer Service of the employees/Owners, the cleanliness, the location, the size of the room, the comfortable atmosphere, the meals at the attached restaurant, the price, the microwave and mini-fridge...Everything! I'm not just saying this: when I return to Intercourse, PA, whether it is to visit Strasburg Railroad, Miller's Smorgasbord, Bird-In-Hand Smorgasbord, the Antique Center or anywhere even nearby, I will not stay at any other hotel other than Best Western in Intercourse. I cannot complain!
Everything & Everybody & the room Nothing
Room was comfortable, clean and cozy. Rural setting is very nice and quiet. Heater was high in a corner. Took a little bit to warm up room evenly.
The location and the staff. We have been going here for years and it has had many upgrades in that time. The housekeeping staff is so helpful and friendly. You meet a lot of nice people there. if you are looking for the Amish experience this is the place.
Location, price, clean / comfortable room, with good restaurant across the parking lot. Coffee mwork.in room didn't work. Day two got a replacement but next morning it also did not work.
Hotel was in a lovely farm area, no hustle and bustle of the shopping areas. No noise from traffic or anything. Beautiful to watch the sunrise over the farms. Great little playground! The only thing is the queen bed seemed more like a double bed.
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location, out in Amish country close to some of our favorite shopping. price, nice clean big room w/ frigerator & microwave and nice furniture w/3 full beds great deal the sink/vanity area in the room and not part of the bathroom. one bed out of three was old and not real cormfortable
Location and price Beds were uncomfortable
Staff was very helpful , great location !!!!
This guest did not leave comments about this hotel.
Nice quiet, quaint, hotel in amish country.
It was in a perfect location. The staff was very friendly and room was clean. Nothing.
It was a relaxing location and the view made us feel at home.Staff is very friendly.
The room was comfortable and the service was good. Just thought there would more greenery and less concrete, from the picture on line. All the artifical plants and flowers.
The accomodations were unique, the service exceptional.
A quiet hotel, but at the same time very convenient to close-by villages, towns like Bird-in-Hand and Amish Farms. We got a room right inside the property & so was very quiet. NA
i love the space in the upstairs sitting area, computer area.. i loved the window seats..
I did not have a whole lot of time due to the dog show I was attending (seminars) but the time I did have at your Inn was wonderful! I loved my room (huge), had a ball in the hot tub and shower was one that I hope to put into my home someday. The food was great and what a bargin (the ny steak), the person who was waiting on the table and bar was very nice and I enjoyed his advice regarding dinner . The young fellow(Appollo) was super great and helped me to my room and the gift shop info. He is a great person to greet people as they enter your lobby-friendly, helpful etc. I loved your gift shop-bought the Bassett for my son's vet clinic- he loved it! And I also bought the 4 pictures (cats, rabbit and chicken) and a rabbit container No
The service was excellent as well as staff...Our son is having his wedding reception here next November...We came for a tour...It will be beautiful....Fave part was buying ornaments I adored off of your beautiful tree in lobby..Our overnight stay was fantastic...Will add the spa services on next visit
Beautiful facility. People were very professional and courteous. Bed needs more pillows. Bed was too hard for what was advertised.
The pools were great, the restaurant was amazing, the location was perfect. I really enjoyed the tour of the Amish farmland that the hotel offered. I wanted to watch the hot air balloon go up and as soon as I opened up my door--there it was. No.
We were in the Pool Building, it made for perfect stay. Weather was horrid. Didn't have to go outside to the pool & hot tub. Enjoyed looking at the wind driven rain outside. Everything was perfect & it's located next to the Bird in Hand Restaurant. Nothing not to like. Centrally located to all the attractions, next to a great restaurant with wonderful food, the staff was courteous and knowledgeable. Room was very clean with comfy beds, nice TV. Towels by the pool, A game room & workout room
It was clean and conveniently located. There was a lot of construction going on at the time which did impact our stay. No breakfast included but there was a reasonably priced restaurant on the premises and a 20% discount on it. The construction (above) and the price was high.
Clean, nice atmosphere, good complimentary breakfast Better if they provided drinking water , milk/creamer and sugar in the room
I have no complaints other than the room carpeting needed a good shampooing, but everything else was nice & clean. I would definitely stay at Best Western again but would do it more often if they ran some discount specials. Their location was great and many amenities. Staff went above and beyond and I was shocked at their breakfast and how much was included. It was by far the largest breakfast spread I have ever witnessed offered by a hotel.
Hard beds and they had used some kind of room freshener or cleaner that burned my eyes and nose all night.
The cleanliness and the staff was very friendly and accomodating.
Extremely clean! Newer hotel, spacious rooms, great price, excellent location to attractions, great breakfast (free). N/A
I location was great and my kids loved the pool. Breakfast was hectic and the items were limited to basically mufffins, cereal, toast and yogurt. I called the hotel about room avalabilites and was told they were fully booked. As soon as I got off the phone checked kayak and they had a room available. When I checked in I asked if I could stay another day and I would pay whatever the rate was. They told me I would have to check out and check back in. So I did what any intelligent person would do, I book a different hotel at a better rate. If I had to check out anyway, what's that point at pay their rate?
Rocking chair porch, country furnishings, and friendly staff make this a very pleasant place to stay. This was our second stay at this hotel and we will probably stay there again. Beds are a bit hard, but we slept pretty soundly anyway.
We stopped on our way to visit colleges in DE and NJ. It was very convenient and friendly. Coupons for breakfast the next morning right next door and on our way quickly.
Staff wa s friendly, room was clean. Doors were very heavy with strong springs so that noise from them was interrupting our sleep.
Location was convenient to everything and staff was very friendly. Was'nt the Ritz but exceeded my expectations for the price.
It was convenient Short on breakfast
The room had an adjoining room with a connecting door that was locked but it was very loud with the door there. It sounded like the neighbors were in our room. Breakfast was minimal.
It was just what my family needed - a clean room with ample space, TV and sitting area, wonderfully located, courteous and responsive staff, and it offered breakfast. Nothing in particular; breakfast area was a bit cramped.
It was located very close to our event and to other eating places. The breakfast room was rather small and crowded. Kept hearing a noise during the night that sounded like someone taking a shower in our bathroom. Don't know if we were sleeping close to a pressure tank or what, but the intermittent noise was disturbing.
Close to where I needed to go. Breakfast not bad for price. Nice staff. No. Pretty much what I expected.
It was quiet, centrally located to all attractions, and had a very nice continental breakfast. They were friendly, and we noticed items for smaller kids to play with. It is a smaller not as fancy place, but that did not diminish the stay. Just that it is not as upscale as a brand name hotel.
Location There was stairs. I was not aware that I had to lug my stuff up a flight of twenty plus stairs.
convenient location, reasonable price, simple continental breakfast is included. the place is a little run down, but this we already knew as we have stayed here before.
I enjoyed that it was not overly large hotel space therefore it was not crowded. The breakfast area is just continental but good enough. I love the three bed family rooms. Very spacious. I will definitely return again. There was not an elevator and my elderly mother traveled with us. I will definitely request a room on the first floor next time.
The bathroom had a very sour smell, the toilet didnt flush correctly, the bathroom was old and out dated with cracks in wallpaper. Appearance was dirty. The rest of the room was dirty. The carpet was pulling away from the walls and just appear dirty. I will not stay there again.
Well placed near to the shopping outlets and nearby eating places. Very small breakfast eating area, only space for about10 people. When we were there, there were bus groups ( 50 people ) all trying to eat breakfast together.
Staff was friendly and ready to please guests. Rooms were clean, breakfast was great, option to use pool and exercise room was excellent.
fit the bill for a one night stay all aspects met our satisfaction
Location was good. Service was patchy, night attendants were helpful and polite, day attendant not so much. Facilities could use some TLC. Breakfast did not include eggs or meat.
Clean, well-located, friendly staff, quiet. Vent fan in bathroom was noisy. Informed gentleman at check-in counter. He was very apologetic.
Big room with a safe and refrigerator. Under construction, lots of dust in the first floor. Suction motor in the Bathroom very noisy and anoying. Internet was offline most of the time. The man in the front desk didn't really care and didn't do anything to solve the problem. Very poor brackfast.
We had a marvelous stay at this bed and breakfast. We would highly recommend this establishment! The rooms and bathroom are beautiful, comfortable, and immaculate. Robert, the innkeeper, is helpful, friendly, and a gracious host. The breakfasts are sumptuous. We will definitely return!