Pros (+) Staff were very friendly. Location was excellent!
3 stars
Hotel Merkur - West Station
Bahnhofstrasse 35, 3800 Interlaken, Bern, Switzerland
Interlaken, Switzerland
See location+41 33 826 77 88Photos of Hotel Merkur - West Station
Overview
Lakefront hotel with free breakfast and a rooftop terrace A rooftop terrace, a business center, and express check-out are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, charcoal grills, and a hair salon are onsite. Hotel Merkur Interlaken offers 36 accommodations, which are accessible via exterior corridors and feature hair dryers and fans. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations. This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Merkur - West Station
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Meeting/Banquet facilities
- Internet
- Parking
- Complimentary breakfast
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
Services and conveniences
- ATM on-site
- Business center
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
Things to do
- Hiking
- Boating
- Bicycle rental
- Casino
- Cycling
- Skiing
- Ice skating
Accessibility and suitability
- Elevator
- No smoking
- Upper floors accessible by elevator
Bathroom
- Shower
- Hairdryer
- Public bath
General
- Mountain view
- Privacy curtain
- Storage available
Media and entertainment
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Laundry
- Iron and ironing board
Family friendly
- Complimentary breakfast
Reviews of Hotel Merkur - West Station
8.8
Very good
1618 verified ratings
Wonderful
621
Very good
356
Good
290
Okay
117
Fair
110
Mediocre
59
Poor
65
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location near Interlaken West station and the friendly service provided by the staff. Many reviews highlight the good breakfast options and helpfulness of the employees. However, some guests reported cleanliness issues, such as unclean rooms and bedding, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.8 out of 10
691 reviews
8.5 out of 10
25 reviews
9.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Hotel Merkur - West Station?
Some guests have mentioned that the beds are uncomfortable and old, while others found them clean and comfortable.
Is parking available at Hotel Merkur - West Station?
Yes, parking is available at the hotel, but it is a paid service.
What can I expect from the breakfast at Hotel Merkur - West Station?
Guests have praised the breakfast, mentioning a good variety and delicious options, while some found it to be simple and continental.
How is the cleanliness at Hotel Merkur - West Station?
Guests have described the hotel as clean and well-maintained, but some have mentioned issues with noise and cleanliness of linens.
What is the best time to visit Hotel Merkur - West Station?
The high season is in August, offering great views of the mountains and river, while the low season is in November.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, especially those facing the town and mountains, for a memorable experience.
Consider Noise Levels
Some guests mentioned that the hotel can be noisy, particularly for rooms facing the street or due to nearby train station activities, so light sleepers may want to take this into account when selecting a room.
Take Advantage of the Complimentary Breakfast
Many guests praised the breakfast, describing it as fulfilling and with a good variety, making it a worthwhile inclusion in your stay.
Utilize the Nearby Transportation
Guests appreciated the hotel's proximity to the train station, making it convenient for exploring nearby attractions and accessing public transport.
Check for Room Amenities
Some guests reported issues with in-room facilities, such as malfunctioning TVs, so it may be beneficial to ensure that all amenities are in working order upon check-in.
Explore Nearby Attractions with the Interlaken Guest Card
The hotel provides the Interlaken Guest Card, offering free access to nearby attractions, which guests found to be a valuable addition to their stay.
Consider Room Temperature and Soundproofing
Guests noted that the rooms were well soundproofed, providing a comfortable environment, and the temperature was well-regulated, contributing to a pleasant stay.
Engage with Friendly and Helpful Staff
Numerous guests praised the staff for being friendly, accommodating, and providing helpful recommendations for local restaurants and attractions.
Take Advantage of the Hotel's Strategic Location
The hotel's central location, close to landmarks, shopping streets, and restaurants, was highlighted as a major advantage for guests looking to explore the area.
Be Mindful of Room Size and Facilities
Some guests mentioned that the rooms and facilities, such as the shower area, were smaller than expected, so it may be helpful to consider this when booking.
Location
Bahnhofstrasse 35, 3800 Interlaken, Bern
What's nearby
- Interlaken West Railway Station95 yd
- Touristikmuseum0.3 mi
- Casino Interlaken0.4 mi
- Kursaal Congress Centre0.5 mi
- Tellspiele Interlaken0.5 mi
- Höheweg0.6 mi
- Interlaken Ost Railway Station1 mi
- Jungfrau Park1.2 mi
- Jungfrau Aletsch Bietschhorn Glacier17.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Merkur - West Station
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | $284 |
Average price (weekend night) | $303 |
When to book a room at Hotel Merkur - West Station
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Merkur - West Station
FAQs when booking at Hotel Merkur - West Station
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See most recommended stays in InterlakenGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Belp |
Distance to airport | 23.0 mi |
Everything you need to know for your stay in Interlaken
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