Hotel Bernerhof

Best Service Friendliness

Pros: Good view of the mountains. Excellent location, right across train station, has plenty of restaurant option in the vicinity, Extremely helpful staff. Serves good breakfast

Cons: No Air conditioning in the room, no microwave in the room.

Pros: Location

Cons: Ants in room and balcony, pillows too soft

Pros: Location and value for money

Cons: Balcony was not safe for children

Pros: 1) Service of the staff 2) View from the room 3) Near to the metro and shopping street

Cons: 1) The breakfast was repetitive on all the four days of my stay 2) There was no AC in the room 3) Bathroom was small 4) Expensive for the amenities provided

Helpful staff, a bit outdated property

Pros: Bernerhof hotel was a 3 minute walk from Interlaken West, which was incredibly convenient. The hotel also provided a transportation pass that got you free rides on any city buses, or between Interlaken West and Ost. My friend and I came to Interlaken without much of an idea of what to do, but the hotel staff had great suggestions on great activities in the area (we ended up taking a day trip up to the top of Schilthorn Mountain.) We were also in Interlaken for New Years Eve and the hotel gave us a complimentary bottle of champagne, which was just a great gesture. Staff + location make this hotel worth considering.

Cons: Unfortunately, the hotel was pretty old and outdated. The hallways and bedroom had this very stale smell to it. Almost felt too gross to walk around the carpeted room barefoot. Plus, it's a pretty high price for a very old feeling hotel. But that's Switzerland for you! In the end, we didn't spend much time in the hotel, it was just a good central location for getting to the surrounding areas.