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1. Staff generally friendly 2. Reasonable price
It was a quick stay due to a family function in Ipswich, however it was pleasant. Thank you.
Convenient location when travelling from Toowoomba and Ipswich. Free undercover parking under the hotel. Lifts from car park to bedroom floor. The robotic manner of the receptionist on duty when we checked out. We were a "number" not an individual. There was no customer service. We booked a room, according to the Booking.com website, with seating area and also a washing machine. The seating area consisted of 1 chair (the room was for 2 people) and the washing machine was not in the room but in the Guest Laundry located adjacent to the car park. Information on this web site needs to be corrected.
The restaurant is superb, great meals ans excellent staff. Not very responsive to customer problems, did not fix lack of room heating for my 7 night stay. Quite cold for early morning starts for work.
The ease of parking and the facilities on site which gave you no reason to eat and drink else where Thin walls you could hear motor noises from ? aircon. and waterpipe noises from other bathrooms
The friendly service and value for money
The services wa very good. I was tired so I over slept and was perfect. car Parking is not locked, so there chane to get stolen.
Clean, spacious, well appointed room
Hot bath after two dance workshops As I am gluten intolerant - I know by the answers in the morning at breakfast that the Chef did not really understand the problems envolving gluten in food and possible causes. As I had booked two weeks previously I did expect to be offered toast made from gluten free bread
Clean and comfortable rooms. If you're doing business in Ipswich this is a good hotel but not for vacation. Location. We were planning to take the train back to the city and it was an hour and half away. Website says its 40 mins away.
Quality of room fit out Lack of power points next to bed for phone power charging during the night
We stayed on the 13th floor and enjoyed the privacy and view of the scenic outlook. Not able to park at the front, thats all.