Guest reviews
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Overall Rating
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9.5 "Excellent breakfast."
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 9.7 "97% thought theservice was very professional ." 9.4 "94% said thereception staff was great ." 9.7 "97% found therestaurant service to be one of the best ." -
9.3 "Terrific location."8.8 "
City centre within easy reach , said 88%." 10.0 "100%appreciated the closeness to the beach ." 9.8 "98%liked the proximity to sightseeing ." 9.7 "Easily accessible by car , said 97%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.9 "Food is delicious."8.8 "88%
loved the menu selection ." 8.8 "88%loved the dining experience ." 8.2 "Yummy desserts , said 82%." -
7.3 "Wellness & sports facilities were pleasant enough."8.9 "89%
loved the sauna ." 10.0 "100% said thatwellness & sports facilities were clean ." -
6.5 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." 6.0 "Only 60% thought thepool was clean ." -
6.3 "Internet is average."5.9 "59% thought the
wifi quality was ok ." -
5.6 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ." 5.3 "Only 53% thought theshower was ok ." 6.3 "Only 63% found thebalcony ok ." -
5.3 "Average value."
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4.1 "Not very comfortable."2.9 "71% said
rooms were small ." 4.0 "60% didn't like theuncomfortable beds ." 0.5 "Air conditioning was criticized by 95%." 1.4 "86%criticized the small bathroom ."
Overall Rating
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9.4 "Excellent breakfast."
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 9.6 "96% thought theservice was very professional ." 9.3 "93% said thereception staff was great ." 9.6 "96% found therestaurant service to be one of the best ." -
9.3 "Terrific location."8.7 "
City centre within easy reach , said 87%." 9.7 "97%liked the proximity to sightseeing ." 10.0 "100%appreciated the closeness to the beach ." -
8.8 "Food is delicious."8.8 "88%
loved the menu selection ." 8.3 "83%loved the dining experience ." -
7.5 "Wellness & sports facilities were pleasant enough."8.6 "86%
loved the sauna ." -
6.2 "Average cleanliness."5.9 "Only 59% said
rooms were clean enough ." -
5.9 "Internet is average."5.5 "55% thought the
wifi quality was ok ." -
5.8 "Rooms are ok."5.9 "Only 59% said
rooms were clean enough ." -
5.4 "Average value."
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4.0 "Not very comfortable."2.9 "71% said
rooms were small ." 3.9 "61% didn't like theuncomfortable beds ." 0.4 "Air conditioning was criticized by 96%."
Overall Rating
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9.6 "Excellent breakfast."
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9.5 "World class service."9.8 "98% found the
staff to be very friendly ." 9.6 "96% thought theservice was very professional ." 9.5 "95% said thereception staff was great ." -
9.1 "Terrific location."
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8.9 "Food is delicious."8.7 "87%
loved the menu selection ." -
7.1 "Wellness & sports facilities were pleasant enough."
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5.5 "Average value."
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5.4 "Rooms are ok."
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3.9 "Not very comfortable."2.7 "73% said
rooms were small ." 4.0 "60% didn't like theuncomfortable beds ." 1.5 "85%criticized the small bathroom ."
Overall Rating
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9.6 "Excellent breakfast."
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9.5 "Wonderful beach."
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9.5 "World class service."9.9 "99% found the
staff to be very friendly ." 9.7 "97% thought theservice was very professional ." -
9.3 "Terrific location."
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9.0 "Food is to die for."
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5.9 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
The advice we got from the night porter on our first night was perfect for us. We could plan our days out that evening with his help. We would have liked to use the bar on the roof top but maybe it was closed as we might have arrived slightly off season.
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5.7review from
This Hotel is in a very quiet part of the resort,staff were friendly and helpful ,breakfast was 1st class-great coffee,pool and spa facilities were good. When i arrived i was told there was a problem with my booking(which i made 6 weeks before) and they could not accommodate me for the 1 st night of my 7 night stay and i would have to stay at a nearby hotel for the 1st night,they put this down to a problem with Booking .Com.i was given a free taxi to this hotel which to my mind was not as good as Villa Durruili,though i was charged the same rate for this night as for the 6 nights at Villa Durrueli.As a way of apology i was given a free massage in the hotels' Spa.The room i was given was on the ground floor juast off of the bar area,on the website it stated that single rooms were on the second and third floor.I would stay t this hotel again but i think i would make my booking via telephone.
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7.0review from
Paola and the staff at the hotel were absolutely fantastic and were truly focussed on providing the best customer care. The bathrooms in the rooms could benefit from a little refurbishment.
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6.0review from
Good location in a quiet area, but near enough to transport links with the rest of the island. Professional staff who were polite and did their job well. Excellent food. Good facilities, for a fairly small friendly hotel.
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7.7review from
Excellent location. good food. spa is a great extra. almost all staff very friendly and efficinet One mmeber of staff at reception lost her temper and ranted becuase we left wet foot prints on the floor. She was correct to highlight this becuase it made the floor slippery but I do not go on holiday and pay money to be shouted at. a courteous reminder was all that was needed
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5.2review from
Wellness center room was nice but very very cold
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5.2review from
The pool was very nice and our room was small but comfortable. Reception staff were helpful, although they spoke very little english. The spa baths were nice. The hotel was very clean and well looked after. Shower was luke warm and not powerful. Restaurant and bar staff were not particuarly friendly or helpful. Breakfast was average. The hotel beach is very small and is very crowded. The bar appeared to close at different times each evening and therefore could not get a drink on some occassions.
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6.8review from
the facilities, the indoor whirlpool is awesome, the sauna...we loved it. the breakfast buffet is good we did not know about the dinner dress code, because we only brought beach wear... the food room service is not adviceable, the sandwiches we got we're dry
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6.5review from
Staff were excellent -always helpful and welcoming -food was good -pool was excellent, very clean and well presented with good chairs /shade Rooms were small,sea view was limited,bar area small & did not open so no evening/night social activity in hotel
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6.8review from
Very pleasant staff, welcoming and friendly, both in reception and in the dining room. High standards of cleanliness, and well designed public areas. We would certainly return. Disappointed that the spa was not available during our stay due to refurbishment. This may have been notified to those booking directly with the hotel, but did not appear on Bookings website
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7.0review from
Paola and the staff at the hotel were absolutely fantastic and were truly focussed on providing the best customer care. The bathrooms in the rooms could benefit from a little refurbishment.
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7.7review from
Excellent location. good food. spa is a great extra. almost all staff very friendly and efficinet One mmeber of staff at reception lost her temper and ranted becuase we left wet foot prints on the floor. She was correct to highlight this becuase it made the floor slippery but I do not go on holiday and pay money to be shouted at. a courteous reminder was all that was needed
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6.8review from
the facilities, the indoor whirlpool is awesome, the sauna...we loved it. the breakfast buffet is good we did not know about the dinner dress code, because we only brought beach wear... the food room service is not adviceable, the sandwiches we got we're dry
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6.8review from
Very pleasant staff, welcoming and friendly, both in reception and in the dining room. High standards of cleanliness, and well designed public areas. We would certainly return. Disappointed that the spa was not available during our stay due to refurbishment. This may have been notified to those booking directly with the hotel, but did not appear on Bookings website
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6.0review from
The advice we got from the night porter on our first night was perfect for us. We could plan our days out that evening with his help. We would have liked to use the bar on the roof top but maybe it was closed as we might have arrived slightly off season.
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5.7review from
This Hotel is in a very quiet part of the resort,staff were friendly and helpful ,breakfast was 1st class-great coffee,pool and spa facilities were good. When i arrived i was told there was a problem with my booking(which i made 6 weeks before) and they could not accommodate me for the 1 st night of my 7 night stay and i would have to stay at a nearby hotel for the 1st night,they put this down to a problem with Booking .Com.i was given a free taxi to this hotel which to my mind was not as good as Villa Durruili,though i was charged the same rate for this night as for the 6 nights at Villa Durrueli.As a way of apology i was given a free massage in the hotels' Spa.The room i was given was on the ground floor juast off of the bar area,on the website it stated that single rooms were on the second and third floor.I would stay t this hotel again but i think i would make my booking via telephone.
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6.0review from
Good location in a quiet area, but near enough to transport links with the rest of the island. Professional staff who were polite and did their job well. Excellent food. Good facilities, for a fairly small friendly hotel.
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5.2review from
Wellness center room was nice but very very cold
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5.2review from
The pool was very nice and our room was small but comfortable. Reception staff were helpful, although they spoke very little english. The spa baths were nice. The hotel was very clean and well looked after. Shower was luke warm and not powerful. Restaurant and bar staff were not particuarly friendly or helpful. Breakfast was average. The hotel beach is very small and is very crowded. The bar appeared to close at different times each evening and therefore could not get a drink on some occassions.
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6.5review from
Staff were excellent -always helpful and welcoming -food was good -pool was excellent, very clean and well presented with good chairs /shade Rooms were small,sea view was limited,bar area small & did not open so no evening/night social activity in hotel
