Pros (+) The staff was outstanding and was always ready to accommodate any request we had.
4 stars
Casa De Los Sueños
Carretera Garrafon Manzana 55, 77400 Isla Mujeres, Quintana Roo, Mexico
Isla Mujeres, Mexico
See location+52 998 888 0370Photos of Casa De Los Sueños
Overview
Situated in Isla Mujeres, Casa de los Suenos offers charming 5-star accommodation, as well as a Jacuzzi and an infinity pool. It also features water slides, a sun deck and free bicycle rental.
There are a range of facilities available to those staying at the hotel, including a 24-hour reception, an airport shuttle and a concierge. A fitness center can be readily accessed by those wanting to keep active while away.
Recently refurbished, Casa de los Suenos has 10 contemporary rooms. They are also equipped with a dishwasher, a hair dryer and a refrigerator.
The hotel has an on-site bar, where guests can enjoy a drink either indoors or on the outdoor terrace. There is an on-site restaurant where Mexican and American specialties can be savored.
Cancun International Airport is a 50-minute drive from Casa de los Suenos. Gran Puerto is within a short car ride from the hotel.
Latest deals for Casa De Los Sueños
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Casa De Los Sueños
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Pool and spa
- Private pool
- Spa and wellness center
- Massage
- Infinity pool
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Water slide
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Quiet street view
- Family rooms
- Sea view
- Seating area
- Garden view
- Sofa
- Telephone
- Tile/marble floor
- City view
- Pool view
Kitchen
- Dishwasher
- Oven
- Kitchenware
- Stovetop
- Toaster
- Refrigerator
- Dining area
- Kitchen
- Kitchenette
Things to do
- Eco tourism
- Beach access
- Bicycle rental
- Fishing
- Cycling
- Snorkeling
- Water park
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
Services and conveniences
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Bottle of water
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Dining table
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Complimentary breakfast
Laundry
- Laundry service
Workspace
- Desk
Health and safety
- Safe
Reviews of Casa De Los Sueños
9.0
Wonderful
390 verified ratings
Wonderful
264
Very good
42
Good
33
Okay
15
Fair
14
Mediocre
14
Poor
8
Summary of reviews
Guests say
Guests praised the hotel's beautiful location and outstanding service, particularly highlighting the friendliness and helpfulness of the staff. However, there were notable concerns regarding cleanliness and the quality of amenities, with some guests feeling that the value for money was lacking due to additional charges and room conditions.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9 out of 10
176 reviews
10 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a stunning infinity pool with a gorgeous view, a lovely restaurant with excellent breakfast, and access to the Kin Ha Beach Club.
Is the hotel's location convenient for exploring nearby attractions?
Yes, the hotel is located near attractions such as Garrafon Natural Reef Park, Hacienda Mundaca, and Punta Sur, making it convenient for exploration.
How is the cleanliness of the hotel rooms and facilities?
The hotel maintains very good hygiene facilities, clean and inviting infinity pool, and open, airy property with daily housekeeping and contactless check-in/check-out.
What practical amenities does the hotel offer for guests?
The hotel provides a serene and quiet atmosphere, a fitness center, a spa and wellness center, and a beach-club for relaxation and enjoyment.
When is the best time to visit the hotel?
The hotel is ideal for a visit in February during the high season, offering a great escape for family rest and a 'time in paradise' with helpful staff and a calming atmosphere.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for an Ocean View Room
Guests highly recommend booking an ocean view room for stunning and breathtaking views.
Consider Renting a Golf Cart
As the hotel is a bit away from the north part of the island, renting a golf cart is recommended for convenient transportation.
Enjoy the Infinity Pool
The infinity pool offers a clean and inviting space with stunning views, and guests rarely had to share the sundeck with many people during their stay.
Visit Kin Ha Beach Club
The hotel is connected to Kin Ha Beach Club, which offers a lovely dock and waterfront lounging area exclusively for hotel guests.
Explore the Local Area
The hotel's location at the southern end of the island provides a quieter and more local experience away from the hustle and bustle of the more crowded areas.
Be Mindful of Room Selection
Some guests found the rooms to be dark and in need of maintenance, so it's advisable to check recent guest photos and reviews before selecting a room.
Consider Low Season Travel
Visiting in September, the low season, may offer a more tranquil experience with fewer crowds.
Take Advantage of the Water Park
The hotel is paired with a beach club that provides access to a water park, offering a great option for family rest and relaxation.
Be Aware of Additional Charges
Some guests were surprised by additional charges, such as the separate cost of renting a golf cart, so it's advisable to clarify all potential extra fees upon check-in.
Embrace the Local Vibe
The hotel's beach/pool/dining/bar area offers a lively and fun atmosphere with excellent food and activities, providing a great local experience.
Location
Carretera Garrafon Manzana 55, 77400 Isla Mujeres, Quintana Roo
What's nearby
- Garrafon Natural Reef Park0.4 mi
- Hacienda Mundaca0.7 mi
- Punta Sur0.9 mi
- Tortugranja1 mi
- El Farito Dune1.5 mi
- Makax Lagoon1.7 mi
- Costa Occidental de Isla Mujeres National Park2 mi
- Dolphin Discovery2.1 mi
- Aqua Adventures Eco Divers3.6 mi
- Isla Mujeres Harbour3.6 mi
- Playa del Norte3.9 mi
- Playa del Norte Isla Mujeres5.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Casa De Los Sueños
Low season | May |
|---|---|
High season | March |
Average price (weeknight) | $348 |
Average price (weekend night) | $262 |
When to book a room at Casa De Los Sueños
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Casa De Los Sueños
FAQs when booking at Casa De Los Sueños
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Isla MujeresGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Cancun |
Distance to airport | 15.7 mi |