Location.
Isla Mujeres Palace All Inclusive Resort, located on the beach, is within 1.8 miles (3 kilometers) of Costa Occidental de Isla Mujeres National Park. Garrafon Natural Reef Park is less than 4 miles (7 kilometers) from the hotel.
Hotel Features.
Isla Mujeres Palace All Inclusive Resort features a freeform outdoor pool and poolside bar with palapa and swim-up seating. A lobby bar, snack bar, and restaurant serving all meals are also on site. 24-hour room service is included in the room rate, along with wireless Internet access and complimentary valet parking. Awe-Spa offers massages, facials, pedicures, and manicures (surcharges apply). Guests are collected by yacht from mainland Cancun, bypassing the ferry and taxi. Airport transportation is available by request.
Guestrooms.
Guestrooms at this Isla Mujeres resort feature jetted tubs, minibars, and balconies with hammocks; most rooms provide ocean views. LCD TVs have HBO and numerous satellite channels, and wireless Internet access is available. Digital safes are large enough to accommodate laptop computers. Bathrooms come equipped with telephones, showers, bathrobes, and slippers. Turndown service is performed each evening, and non-smoking rooms are available upon request.
Pros: Everything! It was beautiful and the staff are excellent.
Pros: Excellent staff
Cons: A lot of noice, especialy from ventilators...
Pros: Service was great! Everyone was so friendly and accommodating.
Cons: Food was mediocre - especially dinner! We ended eating out most nights because of the poor quality of dinner food.
Pros: Enjoyed food and drinks. Liked the nightly activities. Liked the pool volleyball games.
Cons: Menu could be more varied at night. Food was nicely prepared. Would be nice if golf carts could be rented at the Palace.
Pros: The food, localization and the staff marvelous!
Cons: The noise during the day in the room that didn't allow me to sleep. Ask for a quite room in the checkin if it is important to you.
Pros: Great staff. Clean facility.
Cons: 1 restaurant with limited menu. Pool closed down at 6pm. Had to taxi to everything.
Pros: Small facility not over crowded, Great sunsets & the beach was very nice
Cons: Food was a disappointment we ate dinner our first night after that only ate breakfast there. We ordered ultimate nachos poolside as a snack on our last day they were cold & the cheese was from a ...
Pros: Staff and service was outstanding
Cons: party/day tripper boats pulled up on docks on either side of this hotel beach blaring loud music all day. Typical of Mexico but was a bummer at 10am in morning when trying to relax on the beach.
Pros: We enjoy our stay in this property; special thank you to Albert & Ismael from the Snack Bar for their extra care and smiles! We loved chatting and sharing with them. Thank you! The breakfast ...
Pros: Our stay was perfect, we were spoilt, the room was perfect and the service was amazing. I couldn't fault a single thing!
Cons: Nothing at all, out stay was perfect!
Pros: Everything! It was beautiful and the staff are excellent.
Pros: Enjoyed food and drinks. Liked the nightly activities. Liked the pool volleyball games.
Cons: Menu could be more varied at night. Food was nicely prepared. Would be nice if golf carts could be rented at the Palace.
Pros: Staff and service was outstanding
Cons: party/day tripper boats pulled up on docks on either side of this hotel beach blaring loud music all day. Typical of Mexico but was a bummer at 10am in morning when trying to relax on the beach.
Pros: We enjoy our stay in this property; special thank you to Albert & Ismael from the Snack Bar for their extra care and smiles! We loved chatting and sharing with them. Thank you! The breakfast ...
Pros: Our stay was perfect, we were spoilt, the room was perfect and the service was amazing. I couldn't fault a single thing!
Cons: Nothing at all, out stay was perfect!
Pros: Excellent staff
Cons: A lot of noice, especialy from ventilators...
Pros: Service was great! Everyone was so friendly and accommodating.
Cons: Food was mediocre - especially dinner! We ended eating out most nights because of the poor quality of dinner food.
Pros: The food, localization and the staff marvelous!
Cons: The noise during the day in the room that didn't allow me to sleep. Ask for a quite room in the checkin if it is important to you.
Pros: Great staff. Clean facility.
Cons: 1 restaurant with limited menu. Pool closed down at 6pm. Had to taxi to everything.
Pros: Small facility not over crowded, Great sunsets & the beach was very nice
Cons: Food was a disappointment we ate dinner our first night after that only ate breakfast there. We ordered ultimate nachos poolside as a snack on our last day they were cold & the cheese was from a ...
