Overview

Na Balam

Calle Zazil Ha No 118, 77400 Isla Mujeres, QR, Mexico
+52 998 881 4770

$119+

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Rates

Overall guest ratings

7.6/10 Good
Based on 515 reviews
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Review highlights

  • 9.6
  • 9.3
  • 9.1
  • 4.9

Good to know

  • Friendly service
  • Spacious rooms
  • Comfortable beds

Nearby

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    About

    When you stay at Beach Hotel Na Balam in Isla Mujeres, you'll be on the beach and minutes from Secreto Beach and Mundaca House. This beach hotel is within close proximity of Norte Beach and Dolphin Discovery.

    Rooms

    Make yourself at home in one of the 31 individually decorated guestrooms. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional amenities include complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Grab a bite to eat at the hotel's beachfront restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, multilingual staff, and laundry facilities. Free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Private beach
    • Currency exchange on-site
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Room service
    • Spa
    • Complimentary breakfast
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 515 reviews
    • 9.6 "Terrific location."
    • 9.3 "Excellent wellness & sports facilities."
    • 9.1 "Wonderful beach."
    • 8.1 "Comfort level is high."
    • 6.3 "Service is ok."
    • 4.9 "Breakfast is below average."
    • 4.9 "Rooms are not good."
    • 1.2 "Disappointing internet connection."
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    Overall Rating

    7.8 Good
    Based on 427 reviews
    • 9.7 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.6 "City centre within easy reach, said 96%."
    • 9.5 "Wonderful beach."
    • 9.2 "Excellent wellness & sports facilities."
    • 8.0 "Comfort level is high."
      8.7 "87% thought rooms were spacious."
      8.9 "89% said the beds were comfortable."
      7.3 "73% liked the big bathroom."
    • 6.6 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.6 "Only 56% found the restaurant service to be good."
    • 4.9 "Rooms are not good."
      3.7 "63% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
      0.7 "93% were disappointed with the minibar."
      0.4 "For 96%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
    • 4.7 "Breakfast is below average."
    • 4.6 "Value below average."
    • 1.1 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall Rating

    7.7 Good
    Based on 61 reviews
    • 9.5 "Terrific location."
    • 9.3 "Wonderful beach."
    • 8.3 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
    • 6.3 "Service is ok."
    • 5.1 "Average value."
    • 5.1 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
    • 1.0 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall Rating

    7.3 Good
    Based on 25 reviews
    • 8.8 "Beach is lovely."
    • 7.7 "High comfort."
    • 6.2 "Food is average."
    • 5.0 "Breakfast is mediocre."
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Comfortable beds"
    data provided by TrustYou

    Recent Reviews


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