Overview

Na Balam

Calle Zazil Ha No 118, 77400 Isla Mujeres, QR, Mexico
+52 998 881 4770

$92+

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Overall guest ratings

7.6/10 Good
Based on 490 reviews
See all reviews

Review highlights

  • 9.6
  • 9.4
  • 7.9
  • 4.7

Good to know

  • Pleasant hotel grounds
  • Spacious rooms
  • Beach nearby

Nearby

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    About

    With a stay at Beach Hotel Na Balam in Isla Mujeres, you'll be on the beach and close to Dolphin Discovery and Costa Occidental de Isla Mujeres National Park. This beach hotel is within the vicinity of Playa del Norte Isla Mujeres and Garrafon Natural Reef Park.

    Rooms

    Make yourself at home in one of the 31 air-conditioned rooms featuring plasma televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional amenities include complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Grab a bite to eat at the hotel's beachfront restaurant, which features a bar. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, multilingual staff, and laundry facilities. Free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Gift shop
    • Laundry service
    • No smoking
    • Private beach
    • Currency exchange on-site
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Wedding services
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 490 reviews
    • 9.6 "Terrific location."
    • 9.4 "Wonderful beach."
    • 7.9 "High comfort."
    • 7.0 "Good service."
    • 5.6 "Breakfast is mediocre."
    • 4.7 "Not very clean."
    • 4.6 "Rooms are not good."
    • 1.3 "Disappointing internet connection."
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    Overall Rating

    7.8 Good
    Based on 387 reviews
    • 9.7 "Terrific location."
      9.7 "97% appreciated the closeness to the beach."
      9.7 "City centre within easy reach, said 97%."
    • 9.5 "Wonderful beach."
    • 7.9 "High comfort."
      9.4 "94% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
      8.3 "83% liked the big bathroom."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 4.5 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      1.2 "Dirty pool, said 88%."
      4.9 "51% thought it was rather dirty."
    • 4.3 "Rooms are not good."
      5.0 "Only 50% said rooms were clean enough."
      2.1 "79% thought they were poorly maintained."
      0.0 "100% thought the tv was sub-standard."
      1.0 "90% were disappointed with the minibar."
      0.7 "For 93%, the rooms looked old."
    • 1.3 "Disappointing internet connection."
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    Overall Rating

    7.6 Good
    Based on 88 reviews
    • 9.5 "Wonderful beach."
    • 9.5 "Terrific location."
    • 7.8 "High comfort."
      9.6 "96% thought rooms were spacious."
    • 6.8 "Service is ok."
    • 6.6 "Food is average."
    • 5.7 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
    • 4.0 "Not very clean."
    • 1.1 "Disappointing internet connection."
    View all review categories

    Overall Rating

    7.0 Good
    Based on 14 reviews
    • 9.5 "Terrific location."
    • 9.3 "Wonderful beach."
    • 7.9 "High comfort."
    • 6.4 "Average amenities."
    • 5.0 "Rooms are ok."
    Good to know
    "Pleasant hotel grounds"
    "Spacious rooms"
    "Beach nearby"
    data provided by TrustYou

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