Sheraton Istanbul Ataköy Hotel

The hotel offers a variety of dining options including a restaurant, bar/lounge, coffee shop, and the option to have food delivered to your accommodation. Special diet menus are available upon request, and packed lunches can be arranged for your convenience.

Yes, the hotel provides increased accessibility with features such as wheelchair-accessible units, adapted bathrooms, and multi-lingual staff. Additionally, the hotel offers hypoallergenic rooms and designated smoking areas.

The hotel offers a range of standout amenities including an indoor and outdoor pool, spa and wellness center, fitness center, and a Turkish bath (Hammam). Additionally, guests can enjoy the hotel's beautiful garden and terrace/patio.

Guests have praised the hotel's staff for being very friendly, professional, and helpful. The concierge service is particularly highlighted as being super helpful, and the staff is known for their high qualifications and kindness.

The hotel offers free parking and valet parking for guests. Additionally, there is private parking available, and airport shuttle services can be arranged for your convenience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

While the hotel is a bit away from the city center, there is a supermarket just opposite the hotel, providing convenience for guests. Additionally, the hotel is in front of the sea, offering a nice view.

Some guests noted ongoing construction around the hotel, which could cause inconvenience when moving in and out of the hotel. It's advisable to consider this factor, especially for those sensitive to noise.

A few guests mentioned hidden charges after booking, such as expensive dry cleaning. It's recommended to clarify all potential additional costs before confirming the booking.

Many guests praised the staff for being friendly, professional, and helpful. The guest experience team, in particular, received high praise for their exceptional service.

While the hotel offers an airport shuttle, some guests found transportation from the city to the hotel to be challenging. It's advisable to plan transportation arrangements in advance.

Some guests mentioned that the hotel needs more maintenance, particularly for the elevators and room cleanliness. It's important to consider this aspect when booking.

Several guests reported issues with deposits and payment, including demands for unexpected deposits and challenges with payment methods. It's advisable to clarify the hotel's deposit and payment policies in advance.

The hotel's outdoor restaurant, pool, and café alongside the pool were highlighted as enjoyable amenities. Guests can take advantage of these facilities for a pleasant stay.

The hotel is located near several attractions, such as Yedikule Fortress and Kariye Müzesi. Guests interested in exploring these sites may find the hotel's location convenient for sightseeing.