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Best Western University Inn

1020 Ellis Hollow Road, Ithaca, NY 14850-2808, United States

+1 607 272 6100

$142+

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Hotels / United States / New York / Ithaca

Best Western University Inn - Ithaca - Building

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Best Western University Inn - Ithaca - Bedroom

Best Western University Inn - Ithaca - Pool

Best Western University Inn - Ithaca - Lobby

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Overall guest ratings

7.6/10 Good

Based on 544 reviews

See all reviews

Review highlights

Location

9.6
Service

8.8
WiFi

8.1
Breakfast

7.9

Good to know

Spacious rooms
Good shuttle service
Great shopping

Nearby

About

The BEST WESTERN University Inn is located just minutes from Cornell University, Ithaca College, Cayuga Lake and more. It is perfect for visiting nearby campuses, exploring Ithaca's outdoor activities or staying in town for business. Ithaca is home to many activities, attractions and adventure. Outdoor enthusiasts will love the fishing, swimming, hiking and biking around Cayuga Lake. Food lovers will enjoy Finger Lake wineries and the Ithaca Farmers' Market. Families will be able to enjoy visiting students attending school nearby, exploring Greek Peak Ski Resort & Water Park and spending the day at a NASCAR race. Other attractions just outside the BEST WESTERN University Inn also include Cayuga Lake Cruises, Hillendale Golf Course, Discovery Trail, Downtown Ithaca Commons and more. Inside this pet-friendly Ithaca hotel, guests will find 101 spacious, well-appointed guest rooms - each complete with cable satellite television with HBO® and high-speed Internet access. For guests wanting a little more, some of our rooms come complete with whirlpool tubs. Other BEST WESTERN University Inn amenities include a complimentary deluxe continental breakfast each morning, a sparkling outdoor swimming pool and on-site fitness center. Guests staying at the BEST WESTERN University Inn will also appreciate this Ithaca hotel's complimentary airport shuttle, on-site business services and a close proximity to local businesses and universities, including Cornell University Animal Hospital and Ithaca College Whalen School of Music. For a memorable vacation in Ithaca, book a stay at the BEST WESTERN University Inn today. Enjoy your stay!

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Amenities

Complimentary breakfast
Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
Business center
Car rental
Laundry service
Outdoor pool
No smoking
Express check out
Air-conditioned
24 hour front desk
Safe
Storage available
ATM on-site
Free airport shuttle
Free parking

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 544 reviews

Location

9.6 "Terrific location."
Service

8.8 "Great service."
WiFi

8.1 "Very good internet connection."
Breakfast

7.9 "Good breakfast."
Room

6.3 "Rooms are ok."

Overall Rating

Based on 103 reviews

Location

9.4 "Terrific location."

8.7 "Great parking, according to 87%."
Service

8.4 "Great service."

9.6 "96% found the staff to be very friendly."
Breakfast

7.9 "Good breakfast."
Comfort

7.3 "High comfort."
Room

6.7 "Rooms are ok."

6.7 "Beds were acceptable for 67%."

Overall Rating

Based on 359 reviews

Location

9.8 "Terrific location."

10.0 "100% liked the proximity to sightseeing."

10.0 "100% liked the proximity to shopping."
Service

8.7 "Great service."

9.6 "96% found the staff to be very friendly."

7.3 "73% said the reception staff was great."

9.7 "97% were happy with the shuttle service."
Breakfast

8.2 "Breakfast is good."
WiFi

8.0 "Very good internet connection."
Room

6.1 "Rooms are ok."

6.7 "Beds were acceptable for 67%."
Amenities

4.7 "Bad amenities."

4.7 "53% thought the building wasn't nice."
Vibe

3.5 "Vibe wasn't good."

2.0 "80% criticized the unstylish hotel."

View all review categories

Overall Rating

Based on 16 reviews

Service

8.9 "Great service."
Comfort

7.4 "High comfort."

8.2 "82% thought rooms were spacious."
Room

6.6 "Rooms are ok."

Overall Rating

Based on 65 reviews

Location

9.7 "Terrific location."
Service

8.9 "Great service."

9.6 "96% found the staff to be very friendly."

8.0 "80% said the reception staff was great."
Breakfast

8.2 "Breakfast is good."
Value for money

7.6 "High value."
Room

6.6 "Rooms are ok."
Cleanliness

6.2 "Average cleanliness."

Good to know

"Spacious rooms"

"Good shuttle service"

"Great shopping"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

7.4

review from

Hotel room was spacious and clean. Plenty of parking. The property looks a little run down on the outside. And the breakfast wasn't great, but it was on par with other free breakfasts I've had.

Reviewed Jul 2016
8.0

review from

My room was upgraded when I checked in as they realized Kayak put me in a handicap room instead of a regular room. I appreciated the upgrade from Best Western. The room was large and spacious with several extra amenities, a fireplace, and big desk which I used.

Reviewed Jul 2016
4.5

review from

Was in close proximity to what I needed The stale cigarette and deodorizer smell, beds not so comfy, bed linen cleanliness questionable, bathroom not very clean.

Reviewed Aug 2015
9.4

review from

Complimentary continental breakfast was a great value. More than just bagels and fruit Fitness Center could be updated,but acceptable considering the cost of the hotel

Reviewed Jun 2015
6.0

review from

It was very cold outside, and the room temp didn't get above 63 degrees. It was cold!

Reviewed Feb 2015
7.6

review from

The bed and continental breakfast was good. Didn't use the heating unit due to the terrible smell when I turned it on.

Reviewed Sep 2014
7.0

review from

The Bed was amazingly comfortable and huge! Front desk staff very helpful - thanks Autumn! Love the fact that we had a fireplace and jacuzzi tub in the room, however, the fireplace barely made a flame and the tub was outdated.

Reviewed May 2012 by Anonymous
4.7

review from

They gave us the worst room because of the price we paid with Booking.com We couldn't get a shower. The room was very smelly. The toilet didn't work and not hot watter.The personnel was very kind . They gave us the worst room because of the price we paid with Booking.com We couldn't get a shower. The room was very smelly. The toilet didn't work and not hot watter.The personnel was very kind .

Reviewed Oct 2011 by Anonymous
5.0

review from

Staff were polite. Breakfast passable, rooms adequate blowing heater

Reviewed Nov 2010 by Anonymous
8.0

review from

Ticked all the boxes ... friendly and efficient, can't ask for more.

Reviewed Nov 2010 by Anonymous
5.0

review from

They had a service for picking up and dropping off customers which was very good and quick. The driver was always friendly and polite. Unfortunately, all the rooms were on the ground floor and the one in which we were staying in had a window which would not close and a noisy fridge.

Reviewed Sep 2010 by Anonymous
5.3

review from

The location close to Cornell is very good and the small shopping centre next to the hotel is convenient (24h supermarket) The room and the corridors were not too clean.

Reviewed Mar 2010 by Anonymous
6.4

review from

very close to Cornell University and within a plaza that has a 24 hour grocery store. breakfast will be better if there are more varieties, especially something hot.

Reviewed Dec 2009 by Anonymous
3.2

review from

Big room and complementary breakfast. Linens were used !!! + higher cost than what I ordered ($129 instead of $115)!

Reviewed Jul 2009 by Anonymous
6.0

review from

Spacious rooms, friendly staff, clean rooms.

Reviewed Jun 2009 by Anonymous
6.0

review from

There was a dog barking at night, but later hotel people solved that problem after we called twice. My advice is pets should not be allowed in hotels. Thanks!

Reviewed Oct 2008 by Anonymous

8.0

review from

My room was upgraded when I checked in as they realized Kayak put me in a handicap room instead of a regular room. I appreciated the upgrade from Best Western. The room was large and spacious with several extra amenities, a fireplace, and big desk which I used.

Reviewed Jul 2016
9.4

review from

Complimentary continental breakfast was a great value. More than just bagels and fruit Fitness Center could be updated,but acceptable considering the cost of the hotel

Reviewed Jun 2015
8.0

review from

Ticked all the boxes ... friendly and efficient, can't ask for more.

Reviewed Nov 2010 by Anonymous

7.4

review from

Hotel room was spacious and clean. Plenty of parking. The property looks a little run down on the outside. And the breakfast wasn't great, but it was on par with other free breakfasts I've had.

Reviewed Jul 2016
7.6

review from

The bed and continental breakfast was good. Didn't use the heating unit due to the terrible smell when I turned it on.

Reviewed Sep 2014
7.0

review from

The Bed was amazingly comfortable and huge! Front desk staff very helpful - thanks Autumn! Love the fact that we had a fireplace and jacuzzi tub in the room, however, the fireplace barely made a flame and the tub was outdated.

Reviewed May 2012 by Anonymous

4.5

review from

Was in close proximity to what I needed The stale cigarette and deodorizer smell, beds not so comfy, bed linen cleanliness questionable, bathroom not very clean.

Reviewed Aug 2015
6.0

review from

It was very cold outside, and the room temp didn't get above 63 degrees. It was cold!

Reviewed Feb 2015
4.7

review from

They gave us the worst room because of the price we paid with Booking.com We couldn't get a shower. The room was very smelly. The toilet didn't work and not hot watter.The personnel was very kind . They gave us the worst room because of the price we paid with Booking.com We couldn't get a shower. The room was very smelly. The toilet didn't work and not hot watter.The personnel was very kind .

Reviewed Oct 2011 by Anonymous
5.0

review from

Staff were polite. Breakfast passable, rooms adequate blowing heater

Reviewed Nov 2010 by Anonymous
5.0

review from

They had a service for picking up and dropping off customers which was very good and quick. The driver was always friendly and polite. Unfortunately, all the rooms were on the ground floor and the one in which we were staying in had a window which would not close and a noisy fridge.

Reviewed Sep 2010 by Anonymous
5.3

review from

The location close to Cornell is very good and the small shopping centre next to the hotel is convenient (24h supermarket) The room and the corridors were not too clean.

Reviewed Mar 2010 by Anonymous
6.4

review from

very close to Cornell University and within a plaza that has a 24 hour grocery store. breakfast will be better if there are more varieties, especially something hot.

Reviewed Dec 2009 by Anonymous
3.2

review from

Big room and complementary breakfast. Linens were used !!! + higher cost than what I ordered ($129 instead of $115)!

Reviewed Jul 2009 by Anonymous
6.0

review from

Spacious rooms, friendly staff, clean rooms.

Reviewed Jun 2009 by Anonymous
6.0

review from

There was a dog barking at night, but later hotel people solved that problem after we called twice. My advice is pets should not be allowed in hotels. Thanks!

Reviewed Oct 2008 by Anonymous

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