Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 8.8 "Great parking , according to 88%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thoughtparking was inexpensive ." -
9.2 "Internet works perfectly."8.6 "86% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
8.7 "Great service."9.3 "93% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 10.0 "100% werehappy with the shuttle service ." 9.0 "90% thought theservice was very professional ." -
7.9 "Good breakfast."10.0 "100% were
happy with the price of the breakfast ." -
7.2 "High comfort."8.8 "88% thought
rooms were spacious ." 7.3 "73% thought it waspleasantly quiet ." 7.0 "70% liked thebig bathroom ." -
6.0 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 5.0 "50% thought thekitchenette was ok ."
Overall Rating
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9.3 "Terrific location."
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8.5 "Great service."9.2 "92% found the
staff to be very friendly ." -
8.2 "Breakfast is good."
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7.3 "High comfort."7.3 "73% thought it was
pleasantly quiet ." 9.0 "90% thoughtrooms were spacious ." -
6.1 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ." 6.3 "Beds were acceptable for 63%."
Overall Rating
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9.5 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." -
9.3 "Internet works perfectly."
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8.7 "Great service."9.4 "94% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." -
8.1 "Breakfast is good."
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5.4 "Rooms are ok."5.5 "Only 55% said
rooms were clean enough ."
Overall Rating
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8.7 "Great service."
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7.2 "High comfort."
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6.0 "Rooms are ok."
Overall Rating
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9.5 "Terrific location."
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8.6 "Great service."9.2 "92% found the
staff to be very friendly ." -
8.0 "Breakfast is good."
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7.2 "High comfort."9.0 "90% thought
rooms were spacious ." -
6.0 "Rooms are ok."5.9 "
Beds were acceptable for 59%." 5.6 "Only 56% saidrooms were clean enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Nice staff Long walk to room
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7.4review from
Hotel room was spacious and clean. Plenty of parking. The property looks a little run down on the outside. And the breakfast wasn't great, but it was on par with other free breakfasts I've had.
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8.0review from
My room was upgraded when I checked in as they realized Kayak put me in a handicap room instead of a regular room. I appreciated the upgrade from Best Western. The room was large and spacious with several extra amenities, a fireplace, and big desk which I used.
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4.5review from
Was in close proximity to what I needed The stale cigarette and deodorizer smell, beds not so comfy, bed linen cleanliness questionable, bathroom not very clean.
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9.4review from
Complimentary continental breakfast was a great value. More than just bagels and fruit Fitness Center could be updated,but acceptable considering the cost of the hotel
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6.0review from
It was very cold outside, and the room temp didn't get above 63 degrees. It was cold!
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7.6review from
The bed and continental breakfast was good. Didn't use the heating unit due to the terrible smell when I turned it on.
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7.0review from
The Bed was amazingly comfortable and huge! Front desk staff very helpful - thanks Autumn! Love the fact that we had a fireplace and jacuzzi tub in the room, however, the fireplace barely made a flame and the tub was outdated.
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4.7review from
They gave us the worst room because of the price we paid with Booking.com We couldn't get a shower. The room was very smelly. The toilet didn't work and not hot watter.The personnel was very kind . They gave us the worst room because of the price we paid with Booking.com We couldn't get a shower. The room was very smelly. The toilet didn't work and not hot watter.The personnel was very kind .
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5.0review from
Staff were polite. Breakfast passable, rooms adequate blowing heater
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8.0review from
Ticked all the boxes ... friendly and efficient, can't ask for more.
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5.0review from
They had a service for picking up and dropping off customers which was very good and quick. The driver was always friendly and polite. Unfortunately, all the rooms were on the ground floor and the one in which we were staying in had a window which would not close and a noisy fridge.
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5.3review from
The location close to Cornell is very good and the small shopping centre next to the hotel is convenient (24h supermarket) The room and the corridors were not too clean.
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6.4review from
very close to Cornell University and within a plaza that has a 24 hour grocery store. breakfast will be better if there are more varieties, especially something hot.
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3.2review from
Big room and complementary breakfast. Linens were used !!! + higher cost than what I ordered ($129 instead of $115)!
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6.0review from
Spacious rooms, friendly staff, clean rooms.
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6.0review from
There was a dog barking at night, but later hotel people solved that problem after we called twice. My advice is pets should not be allowed in hotels. Thanks!
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8.0review from
Nice staff Long walk to room
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8.0review from
My room was upgraded when I checked in as they realized Kayak put me in a handicap room instead of a regular room. I appreciated the upgrade from Best Western. The room was large and spacious with several extra amenities, a fireplace, and big desk which I used.
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9.4review from
Complimentary continental breakfast was a great value. More than just bagels and fruit Fitness Center could be updated,but acceptable considering the cost of the hotel
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8.0review from
Ticked all the boxes ... friendly and efficient, can't ask for more.
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7.4review from
Hotel room was spacious and clean. Plenty of parking. The property looks a little run down on the outside. And the breakfast wasn't great, but it was on par with other free breakfasts I've had.
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7.6review from
The bed and continental breakfast was good. Didn't use the heating unit due to the terrible smell when I turned it on.
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7.0review from
The Bed was amazingly comfortable and huge! Front desk staff very helpful - thanks Autumn! Love the fact that we had a fireplace and jacuzzi tub in the room, however, the fireplace barely made a flame and the tub was outdated.
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4.5review from
Was in close proximity to what I needed The stale cigarette and deodorizer smell, beds not so comfy, bed linen cleanliness questionable, bathroom not very clean.
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6.0review from
It was very cold outside, and the room temp didn't get above 63 degrees. It was cold!
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4.7review from
They gave us the worst room because of the price we paid with Booking.com We couldn't get a shower. The room was very smelly. The toilet didn't work and not hot watter.The personnel was very kind . They gave us the worst room because of the price we paid with Booking.com We couldn't get a shower. The room was very smelly. The toilet didn't work and not hot watter.The personnel was very kind .
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5.0review from
Staff were polite. Breakfast passable, rooms adequate blowing heater
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5.0review from
They had a service for picking up and dropping off customers which was very good and quick. The driver was always friendly and polite. Unfortunately, all the rooms were on the ground floor and the one in which we were staying in had a window which would not close and a noisy fridge.
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5.3review from
The location close to Cornell is very good and the small shopping centre next to the hotel is convenient (24h supermarket) The room and the corridors were not too clean.
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6.4review from
very close to Cornell University and within a plaza that has a 24 hour grocery store. breakfast will be better if there are more varieties, especially something hot.
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3.2review from
Big room and complementary breakfast. Linens were used !!! + higher cost than what I ordered ($129 instead of $115)!
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6.0review from
Spacious rooms, friendly staff, clean rooms.
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6.0review from
There was a dog barking at night, but later hotel people solved that problem after we called twice. My advice is pets should not be allowed in hotels. Thanks!
