Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.7 "Location is great."10.0 "
City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.0 "Great service."9.1 "91% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." -
5.0 "Average comfort."1.0 "90% thought it was
too noisy ." 0.0 "Air conditioning was criticized by 100%." -
4.9 "Value below average."
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4.5 "Rooms are not good."2.8 "72% said
rooms were dirty ." 2.8 "72% thought they werepoorly maintained ." 3.3 "67%complained about the bathroom ." 1.3 "87% foundproblems with the furniture ." 2.8 "For 72%, therooms looked old ." 0.0 "100% said thebathroom was dirty ." 0.0 "Air conditioning was criticized by 100%." -
3.8 "Breakfast is below average."
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3.8 "Vibe wasn't good."3.0 "70%
criticized the unstylish hotel ." 3.6 "For 64%, thelobby entrance was sub-standard ."
Overall Rating
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8.6 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." -
7.9 "Good service."8.9 "89% found the
staff to be very friendly ." -
5.1 "Average value."
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5.0 "Average comfort."0.8 "92% thought it was
too noisy ." -
4.9 "Rooms are not good."2.9 "71% said
rooms were dirty ." 3.0 "70% thought they werepoorly maintained ." 3.3 "67%complained about the bathroom ." 1.3 "87% foundproblems with the furniture ." -
3.7 "Vibe wasn't good."2.8 "72%
criticized the unstylish hotel ." 3.6 "For 64%, thelobby entrance was sub-standard ." -
3.4 "Bad amenities."3.4 "66% thought the
building wasn't nice ." 3.6 "For 64%, thelobby entrance was sub-standard ." 3.2 "68%complained about the elevator ." 1.6 "84% thought thefacilities needed updating ." -
2.9 "Generally quite dirty."2.9 "71% said
rooms were dirty ." 2.1 "79% thoughtit was rather dirty ."
Overall Rating
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8.9 "Location is great."
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7.6 "Good service."9.0 "90% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." -
4.8 "Not very comfortable."
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4.6 "Value below average."
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3.8 "Vibe wasn't good."3.1 "69%
criticized the unstylish hotel ." -
3.7 "Breakfast is below average."
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3.7 "Rooms are not good."2.5 "75% said
rooms were dirty ." 3.0 "70%complained about the bathroom ." 2.5 "75% thought they werepoorly maintained ." 1.5 "85% foundproblems with the furniture ." 0.0 "100% said thebathroom was dirty ."
Overall Rating
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8.7 "Location is great."
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7.8 "Good service."9.2 "92% found the
staff to be very friendly ." -
4.8 "Rooms are not good."3.0 "70% said
rooms were dirty ." -
4.8 "Value below average."
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4.7 "Not very comfortable."
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4.4 "Vibe wasn't good."
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3.9 "Bad amenities."3.9 "61% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.5review from
location, service, clean, easy check in and check out.
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6.0review from
The hotel is centrally-located and functional. Our stay was uneventful and we had no issues. The beds were very comfortable and the rooms sizeable. Check-in took a long time as, at any moment, 1 or 3 people were trying to help us. It was a little clumsy. The rooms were mostly clean but the bathroom walls need renovating.
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10.0review from
Nice room. All updated. Our room was above Cauuga St. And was noisy for awhile as we were trying to fall asleep.
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7.7review from
Free upgrade to the Honeymoon Suite while there during our actual legitimate honeymoon.
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4.0review from
It's a nice hotel and conveniently located to the downtown and the colleges. The grout around the tub and tile in the shower had black mold spots. When I complained to the front desk, the girl just said we are renovating some of the rooms. I said there is no excuse for this. It's a quick easy fix. They also only had one waitress working the busy breakfast shift. The food was delicious, but we needed to wait quite a while to be waited on. Not sure why they were so short staffed when this is the beginning of move in time for the existing students as well as potential students checking out the colleges.
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5.1review from
Stains on the hallway carpet. Tiny pillows. Not very clean overall.
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3.4review from
The staff are friendly and helpful.. Very dirty rooms.
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6.2review from
- Very clean - Allowed us to check in early (2 PM) - Free Wifi and HBO - Great location - A/C didn't work properly - Hot water in the shower ran out after about 2 minutes - Front desk attendant had cold/allergies and was not following any hygiene regiment when dealing with customers (sniff sniff, wipe nose with hand, hand us our key card...yuck) - Limited parking for trailers due to lot design - Two pillows for giant king sized bed
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9.7review from
Staff was helpful. Room was great!
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10.0review from
Staff was very friendly and room was nice. Easy walk to most places and parking was close. There was a strong cologne smell in the room, like someone spilled a bottle somewhere. But other then that it was good.
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8.8review from
Liked the hotel overall and the room was very good. Staff was helpful and accommodating. I would definitely stay here again. Parking is inadequate for the facility. Had to park in a public facility across the street. I would have gladly paid for valet parking, had it been available.
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5.3review from
Great location downtown. Walking distance to great restaurants and Cambridge. No hot water in the shower and no maid came to refresh towels or even check if we needed towels. Floors we not the cleanest.
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8.5review from
location, service, clean, easy check in and check out.
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10.0review from
Nice room. All updated. Our room was above Cauuga St. And was noisy for awhile as we were trying to fall asleep.
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9.7review from
Staff was helpful. Room was great!
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10.0review from
Staff was very friendly and room was nice. Easy walk to most places and parking was close. There was a strong cologne smell in the room, like someone spilled a bottle somewhere. But other then that it was good.
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8.8review from
Liked the hotel overall and the room was very good. Staff was helpful and accommodating. I would definitely stay here again. Parking is inadequate for the facility. Had to park in a public facility across the street. I would have gladly paid for valet parking, had it been available.
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6.0review from
The hotel is centrally-located and functional. Our stay was uneventful and we had no issues. The beds were very comfortable and the rooms sizeable. Check-in took a long time as, at any moment, 1 or 3 people were trying to help us. It was a little clumsy. The rooms were mostly clean but the bathroom walls need renovating.
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4.0review from
It's a nice hotel and conveniently located to the downtown and the colleges. The grout around the tub and tile in the shower had black mold spots. When I complained to the front desk, the girl just said we are renovating some of the rooms. I said there is no excuse for this. It's a quick easy fix. They also only had one waitress working the busy breakfast shift. The food was delicious, but we needed to wait quite a while to be waited on. Not sure why they were so short staffed when this is the beginning of move in time for the existing students as well as potential students checking out the colleges.
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5.1review from
Stains on the hallway carpet. Tiny pillows. Not very clean overall.
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3.4review from
The staff are friendly and helpful.. Very dirty rooms.
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6.2review from
- Very clean - Allowed us to check in early (2 PM) - Free Wifi and HBO - Great location - A/C didn't work properly - Hot water in the shower ran out after about 2 minutes - Front desk attendant had cold/allergies and was not following any hygiene regiment when dealing with customers (sniff sniff, wipe nose with hand, hand us our key card...yuck) - Limited parking for trailers due to lot design - Two pillows for giant king sized bed
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5.3review from
Great location downtown. Walking distance to great restaurants and Cambridge. No hot water in the shower and no maid came to refresh towels or even check if we needed towels. Floors we not the cleanest.