I wouldn't say I liked being forced to check my small roller bag at the gate; too many people had bags and were in a higher boarding group.
Cons: "The crew was overly aggressive with mask policy enforcement. They patrolled the aisles and routine pointed at passengers directing them in a hostile manner to keep their masks on their faces, even when they were trying to eat or drink. They also threatened customers by stating it was a federal law several times. It was very uncomfortable to say the least. I will not fly delta again by choice."
Cons: "This plane was not appropriate for social distancing, I would not have booked this flight if I knew we wouldn’t be able to keep a distance from other people."
Pros: "Crew was friendly and engaging"
Cons: "I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well."
Pros: "Boarding process need to be improved. Seat assignment is horrible"
Pros: "Crew was nice and friendly"
Cons: "The economy seats in an A321 are uncomfortable and there is very limited legroom."
Cons: "The flight was delayed because one or more of the crew were late. I would suggest that when you board a large flight, start from the rear of the plane, not the front. Having to go past everyone to get to your seat is time consuming and somewhat stressful. The food was super gross. The so called beef bulgogi was not appetizing at all. For breakfast, the food was disgusting."
Pros: "On a quick 40 minute flight they still managed to serve coffee, water and snacks."
Cons: "Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class."
Pros: "Movie selection are great"
Cons: "The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie"
Pros: "Crew was amazing."
Cons: "It would have been nice to depart within an hour of my original time."
Pros: "The gate counter gentleman was fantastic. I was seated at the window and I had lost my compression socks on the flight just a couple days before so I wanted to be able to get up and stand without climbing over a passenger. Since I am over 60 years of age, I asked if there was an opportunity in the very back to have an empty seat next to me. Me did find me one and I TOTALLY appreciated it. I used to have the status to have the better seats and it was hard to lose that...this was wonderful. Thanks for making me feel valued."
Cons: "The communication while we were awaiting the delay due to thunderstorm. We did get 2 updates, but I feel over communication better than under ;)"
Cons: "The plane was extremely full. No chance of social distancing."
Pros: "Got there safely."
Cons: "The seats are miserable small and uncomfortable. More options for snacks for the cost of the ticket!!!"
Cons: "Boarding was delayed due to crew unavailability. Entertainment did not work due to connectivity issued during flight. No cookies nor snacks were served vs outbound flight where they offered 3 snacks!"
Pros: "Got to San Antonio finally"
Cons: "Not having maintenance issues on the same flight from the prior flight to our airport then having more maintenance issues prior to leaving."
Pros: "Very organized"
Cons: "No issues, I found value for the amount I paid for my flight"
Pros: "Everything was fine, I would probably take the flight again but nothing was above average"
Cons: "Boarding could have been more organized"
Pros: "First flight I’ve been on where United airlines has adequate leg room for a tall person. A newish airbus plane. I’ve been avoiding United for a number of years cause their planes tend to be very uncomfortable for taller passengers. This is the seat spacing that all airlines should have."
Cons: "Take off could have been better. It was delayed, but pilot helped resolve the problem; so, it was fine."