Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr, Jacksonville Hotels from $59

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infested with roaches

like about the hotel

town center

kitchen and bath

bed spread

bugs in room

non smoking room

comfortable queen bed

small ants

sticky floors

rooms in serious need of refresh

jacksonville

cold water shower

update and renovation

distinct odor

changed the batteries

clean breakfast minimal

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6.8

Okay

Pros: The woman at the front Desk was very friendly and easy to talk to. The location is also great.

Cons: When we got there there were 2 cop cars in front of our room with multiple people outside. Throughout the night people hung outside their rooms being noisy. Seemed like a college dorm instead of a hotel.

Reviewed Feb 2016

review from
3.4

Total let down!

Pros: The gentlemen at the front desk was so pleasant and helpful!!

Cons: The hotel room was disgusting! The sheets on the bed were dirty as well as the towels. We has to switch rooms at 9 o'clock at night because the shower did not work. The tub in the new room was so nasty that I took a shower with my flip flops on.

Reviewed Dec 2016

review from

6.8

Okay

Pros: The woman at the front Desk was very friendly and easy to talk to. The location is also great.

Cons: When we got there there were 2 cop cars in front of our room with multiple people outside. Throughout the night people hung outside their rooms being noisy. Seemed like a college dorm instead of a hotel.

Reviewed Feb 2016

review from

3.4

Total let down!

Pros: The gentlemen at the front desk was so pleasant and helpful!!

Cons: The hotel room was disgusting! The sheets on the bed were dirty as well as the towels. We has to switch rooms at 9 o'clock at night because the shower did not work. The tub in the new room was so nasty that I took a shower with my flip flops on.

Reviewed Dec 2016

review from

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Overall Rating

5.4 Okay

Based on 612 reviews

Location

9.1

Service

6.2

WiFi

5.0

Food

3.0

Comfort

2.7

Room

2.2

Breakfast

2.1

Cleanliness

1.6

5.6 Okay

Based on 226 reviews

9.0

6.7

Amenities

2.3

1.9

1.4

Based on 177 reviews

2.4

4.4 Okay

Based on 110 reviews

6.1

2.9

5.2 Okay

Based on 97 reviews

6.4

Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr

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$59+

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