Guy at front desk was extremely helpful and accommodating.
First room they gave me hadn’t been cleaned at all. Second room had hair all over the blanket and sheet, then found a dirty washcloth hanging in shower. Their housekeeping needs to be improved significantly. Trash in hallways looked gross.
Bed was stained and recliner in the room had some sticky stuff on it. Floor felt sticky when walking
The woman at the front Desk was very friendly and easy to talk to. The location is also great.
When we got there there were 2 cop cars in front of our room with multiple people outside. Throughout the night people hung outside their rooms being noisy. Seemed like a college dorm instead of a hotel.
Total let down!
The gentlemen at the front desk was so pleasant and helpful!!
The hotel room was disgusting! The sheets on the bed were dirty as well as the towels. We has to switch rooms at 9 o'clock at night because the shower did not work. The tub in the new room was so nasty that I took a shower with my flip flops on.
Located in Jacksonville (Southpoint-Butler Blvd), Extended Stay America-Jacksonville-Southside-StJohnsTowneCtr is within a 10-minute drive of St. Johns Town Center and University of North Florida. Featured amenities include laundry facilities, a safe deposit box at the front desk, and coffee/tea in a common area. Planning an event in Jacksonville? This hotel features 0 square feet (0 square meters) of event facilities. Free self parking is available onsite.
Based on 794 reviews
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