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I bought this 6 months ago so I had a good promotion
Wonderful all inclusive hotel , clean, friendly staff, great breakfasts, clean pool, love the ocean and beach out the back door, will be back!
the service was great, very friendly people and good food
On checkin, we were informed our reservation was cancelled by telephone! They had his name, but no e-mails,etc. This was reserved through travel website and pre-paid. Manager got us adjoining inferior rooms. Will always refuse hotel services and question travel website as a booking service if their clients can be treated as such. Manager gave me a written letter which can be forwarded. Had to obtain a in room safe key for a additional $3.00. This appeared to be a common key? We felt that it would be dangerous to leave valuables as sliding outside door wouldn't latch! Boo, Bah, Humbug!!!!!!!!!!!!!!!!!!!
The service is good. There is a little club on the beach to have a good time at. Rooms were clean. Had 2 queen beds. Would recommend it to anyone staying in Jaco.
The staff accomodated another person in our room for no extra charge. The room was clean and they also had some television channels that were in English. Exchanging money at the hotel was cheaper than at the airports or anywhere else. We were glad we stayed at the Best Western on the beach in Jaco. Everyone in the hotel and around the area spoke very good English.
I recommend this hotel in Costa Rica is awesome service
We stayed there 4 nights. Very good location, right on the beach, nice clean rooms, quiet and safe. Very good food (breakfeasts) .Very good place for couples or families. Refrigirator would be a plus...
The hotel was well equipped with A/C, hot water showers and a fine swimming pool. The rooms were clean and the staff very friendly and daily maid service. Cable news service was offered in English which turned out to not be the case in Tambor at the Barcelo. [Jaco is more oriented to the US and Europeans, unlike Tambor which is a hot spot for Mexicans, Europeans, and SA.We never heard spoken English in Tambor. It also seems very isolated] Back to the BW in Jaco: The restaurant had a beautiful Sunday brunch, and each night a different special was offered. The daily breakfast was excellent. The CHEF really knows how to cook fish. The vegetables were perfectly done. The beach is clean and a lifeguard is on all day. If you needed a cab or a one day tour w/ Grayline, the concierge was very helpful setting everything up. I would recommend this hotel very highly by Costa Rica standards. I would recommend to the management that they seriously consider replacing the mattresses and pillows as they were hard and not very comfortable. It is not the Taj Mahal, but then we were in Costa Rica, a lovely country with friendly, honest people.
It's very resort-y. Lots of families and large groups of people. It felt hectic and not very relaxing to me. The room seemed to have paper-thin walls; my neighbors returned to their room (very drunk) at 2am and I heard every word of their conversation. The beach is gorgeous and the water is calmer here than in other places. The hotel is within walking distance to many things.
This hotel has a great ambience. The staff is really friendly and helpful, there's activities all day long for all ages, the food in the restaurant is great (100% costa rican food) plus it's always awesome to stay at a hotel with beach front. Impossible to not have a good time.
Staff was very accommodating and provided outstanding customer service throughout my visit. Food on site was good, pool was clean and couldn't get enough of the fresh Papaya. Would definitely recommend and will stay again. In fact, I'm likely to only stay here when I visit. Overall, impressive ownership and very close to the beach. Nothing really but I would recommend that they get more than one iron and improve the free breakfast (Add hot food).
The staff were very friendly. Beds and pillows both large and fluffy, very nice rest. Nothing.