The Thinnai - All-Suites Boutique Hotel

The high season at The Thinnai - All-Suites Boutique Hotel is in September, while the low season is in February.

The rooms at The Thinnai - All-Suites Boutique Hotel are very clean, and the property is well maintained.

The food at The Thinnai - All-Suites Boutique Hotel is tasty, and guests have particularly enjoyed the crab curry and mutton sukka.

Yes, The Thinnai - All-Suites Boutique Hotel offers free parking for guests.

The beds at The Thinnai - All-Suites Boutique Hotel are comfortable, and the rooms are spacious.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located within walking distance to shops and close to attractions such as Nallur Kandaswamy Temple and Uppu Aru Lagoon, making it an ideal base for exploring the area.

Some guests recommended booking the two-floor suite for spacious accommodation, while others advised checking the room thoroughly upon arrival to ensure everything is in working order.

Guests appreciated the hotel's authentic Jaffna food, particularly the varieties of food available, including the hoppers and crab curry.

Several guests mentioned that service, especially in the restaurant, could be slow at times, so it's advisable to plan accordingly and communicate any issues promptly with the staff.

Guests were disappointed by not being informed about special offers, such as a Christmas Eve buffet, upon arrival. It's recommended to inquire about any available specials or events during the stay.

The hotel offers a range of facilities, including a swimming pool, game room, and fitness center, providing ample opportunities for relaxation and recreation during the stay.

While the hotel may be less prepared for guests during the low season, it could also mean fewer crowds and a more peaceful stay. However, it's essential to manage expectations regarding available services and facilities during this time.

Some guests experienced issues with room allocation and service, emphasizing the importance of clearly communicating preferences and promptly addressing any discrepancies with the staff.

The hotel management has shown responsiveness to feedback, as seen in instances where guests raised concerns and received refunds or resolutions. Therefore, it's advisable to provide constructive feedback for a better overall experience.