|"Beautifully designed, very comfortable room."||(in 2 reviews)|
|"Location, friendly staff, great breakfast."||(in 53 reviews)|
|"Amazing hotel all round!"||(in 34 reviews)|
|"Room is very small and uncomfortable."||(in 7 reviews)|
|"Club Lounge a no go"||(in 5 reviews)|
|"Not clean in the room"||(in 20 reviews)|
|great location||in 149 reviews|
|breakfast was good||in 105 reviews|
|modern hotel||in 101 reviews|
|hotel staff||in 90 reviews|
|rooms very modern||in 83 reviews|
|hotel was fantastic||in 82 reviews|
|rooftop restaurant||in 51 reviews|
|old city||in 41 reviews|
|restaurant was good||in 39 reviews|
|service is not good||in 39 reviews|
|executive lounge||in 25 reviews|
|bit expensive||in 17 reviews|
|good facilities||in 16 reviews|
|mamilla mall||in 16 reviews|
|small room||in 13 reviews|
|star hotel||in 10 reviews|
|distance to the old||in 6 reviews|
|walk from the jaffa||in 4 reviews|
|beautifully designed||in 3 reviews|
|clean room||in 1 review|
|service was good||in 1 review|
Bathroom layout is awkward.
beautiful, modern decor
The hotel lends a nice reprieve from a long day of sightseeing and compliments well with the "fairytale-ness" of the city. The breakfast offering is vast and well worth waking up for to have a good kickstart to the day.
Although well-designed, the staff and service was not quite up to par and seemed grossly inexperienced for a five-star hotel. They could not think beyond textbook answers to solve problems. With complaints on several occasions, different members of staff did not call back when they said they would get back to you, on things as simple as a wireless password. Front desk was of no help when I tried to extend my stay, and only offered a room in the event I upgraded as they were sold out. However, I managed to get a room on my own online.
Beautifully designed and specious rooms, excellent location, walking 2 minutes to amazing old city of Jerusalem, and 5 minutes to lively city center and night life.
Conceige services were great
rooms were dramatic,but a little small
Two helpful and charming young ladies -- one Polish, one Israeli -- on the service desk who offered helpful recommendations on restaurants and tours. The breakfast buffet provided an excellent selection. The hotel is some 5 minutes walk from the Jaffa Gate into the Old Town, so ideal for visitors wanting to spend time wandering around there.
Although our Booking.com reservation said clearly the hotel accepted Diners Club cards, on arrival I was told this was not the case and that nothing could be done but present another card. Some hotel staff seemed almost totally disinterested. Overall, the atmosphere was very impersonal. The room was small and the washbasin area in the bathroom was very cramped with little room to place toilet bags.We certainly did not feel we were in a 5-star hotel.
Design of hotel and rooms with great location.
Staff needs training in breakfast room, including how to make espresso. Spa and pool were not opened.
waiting staff were great
its unfinished - ridiculous.
exceptional food, exceptional interior design and furnishings, excellent location
staff not on par with the cutting edge design of the hotel
Great contemporary hotel unfortunately due to only recently opening all facilities were not available during our stay. Good location for visiting both old and new city.
The lobby was much too cold. Reception answer in English not Hebrew. the tables in the lobby look nice but very uncomfortable touse. Much too low.
Mamilla Jerusalem Hotel is one of the leading hotels of the world. The upscale hotel offers a wholesome glimpse into the rich history and culture of Jerusalem, while offering a luxury experience in a modern setting. It is perfectly located in the city center, within walking distance of the Jaffa Gate, the walls of the Old City, and Tower of David.
The stylish rooms are styled with contemporary design and artistic details. The hotel offers an array of accommodations, including studio rooms, executive rooms, suites, and family suites. Sleek rooms feature Jerusalem-stone walls, glass-wall bathrooms, free unlimited high-speed wifi, flat-screen televisions, mini-fridges, Nespresso coffee makers, air-conditioning, king beds, luxury Egyptian cotton sheets, and room service. Upgraded suites offer spacious separate living room areas, a kitchen, and lounge access. Free breakfast is included for all stays. All rooms are kid-friendly.
Additional amenities include an on-site fitness center, an indoor pool, airport shuttle, business center, and laundry service.
The hotel boasts an impressive selection of lounges, restaurants, and bars. Rooftop restaurant is located on the roof of the hotel and features stunning views overlooking the walls of Jerusalem. The restaurant is headed by Chef Bachar, and offers fresh, high-quality cuisine in a posh, sophisticated setting. Happy Fish is another on-site dining option, featuring Mediterranean-inspired fish dishes. The on-site cosmopolitan bar, Mirror Bar, serves up gourmet cocktails in a sleek bar area.
based on 1,006 reviews
Policies vary by room type and provider.
Mamilla Hotel is located at 11 King Solomon Street in West Jerusalem, 0.4 miles from the center of Jerusalem. New Gate is the closest landmark to Mamilla Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Mamilla Hotel.
Yes, Mamilla Hotel offers free Wi-Fi.
No, Mamilla Hotel does not offer free parking.
No, Mamilla Hotel does not offer free airport shuttle service.
Mamilla Hotel is 25.3 miles from Tel Aviv Ben Gurion Intl. Mamilla Hotel is 34.8 miles from Tel Aviv Sde Dov.
No, pets are not allowed at Mamilla Hotel.
Yes, Mamilla Hotel has a pool onsite.