Grand Sentosa Hotel, Johor Bahru Hotels from $22

Guest reviews

Based on 1,649 reviews

Wellness Area

10.0 "Excellent wellness & sports facilities."
Location

9.2 "Terrific location."

8.9 "89% liked the proximity to shopping."

10.0 "100% enjoyed the restaurants & bars nearby."

8.4 "84% thought parking was inexpensive."

10.0 "City centre within easy reach, said 100%."
Food

9.0 "Food is to die for."
Bar and Beverages

8.8 "Bar is amazing."
Service

7.5 "Good service."

10.0 "100% said the recreation staff was great."
Breakfast

5.6 "Breakfast is mediocre."
Room

4.7 "Rooms are not good."

4.2 "58% said rooms were dirty."

2.6 "74% complained about the bathroom."

4.5 "55% didn't like the uncomfortable beds."

0.8 "92% thought they were poorly maintained."

2.6 "74% said the bathroom was dirty."

4.7 "53% were disappointed with the minibar."

1.0 "For 90%, the rooms looked old."

2.4 "Air conditioning was criticized by 76%."

1.5 "85% found problems with the furniture."

2.3 "77% had problems with the shower."

3.7 "63% were unhappy with the view."
WiFi

2.9 "Disappointing internet connection."

2.1 "79% said the wifi quality was bad."

View all review categories

Based on 758 reviews

Wellness Area

10.0 "Excellent wellness & sports facilities."
Location

9.4 "Terrific location."

8.9 "89% liked the proximity to shopping."

10.0 "100% enjoyed the restaurants & bars nearby."
Food

8.9 "Food is delicious."
Service

7.6 "Good service."
Comfort

6.4 "Average comfort."
Breakfast

5.5 "Breakfast is mediocre."
Room

4.9 "Rooms are not good."

4.1 "59% said rooms were dirty."

4.7 "53% didn't like the uncomfortable beds."

2.6 "74% complained about the bathroom."

2.7 "Air conditioning was criticized by 73%."

0.9 "91% thought they were poorly maintained."

4.4 "56% were disappointed with the minibar."

2.6 "74% said the bathroom was dirty."

1.6 "84% found problems with the furniture."

3.7 "63% were unhappy with the view."
WiFi

2.7 "Disappointing internet connection."

2.0 "80% said the wifi quality was bad."

View all review categories

Based on 461 reviews

Location

9.3 "Terrific location."

9.0 "90% liked the proximity to shopping."
Food

9.1 "Food is to die for."
Service

7.6 "Good service."
Comfort

6.7 "Average comfort."
Breakfast

5.7 "Breakfast is mediocre."
Room

4.8 "Rooms are not good."

4.3 "57% said rooms were dirty."

2.9 "71% complained about the bathroom."

4.2 "58% didn't like the uncomfortable beds."

3.2 "68% said the bathroom was dirty."

2.3 "Air conditioning was criticized by 77%."

0.8 "For 92%, the rooms looked old."

2.3 "77% had problems with the shower."

0.9 "91% thought they were poorly maintained."

4.8 "52% were disappointed with the minibar."
WiFi

3.7 "Internet is poor."

2.5 "75% said the wifi quality was bad."

View all review categories

Based on 164 reviews

Food

9.1 "Food is to die for."
Location

9.1 "Terrific location."
Bar and Beverages

9.0 "Incredible bar."
Value for money

8.6 "Good value."
Service

7.6 "Good service."

8.6 "86% found the staff to be very friendly."
Comfort

6.9 "Average comfort."
Room

5.2 "Rooms are ok."
WiFi

2.8 "Disappointing internet connection."

2.1 "79% said the wifi quality was bad."

View all review categories

Based on 263 reviews

Food

9.2 "Food is to die for."
Location

8.8 "Location is great."

10.0 "100% enjoyed the restaurants & bars nearby."

8.8 "88% liked the proximity to shopping."
Service

7.7 "Good service."

8.8 "88% found the staff to be very friendly."
Room

4.8 "Rooms are not good."

2.4 "76% complained about the bathroom."

0.7 "93% thought they were poorly maintained."

4.5 "55% said rooms were dirty."

4.8 "52% were disappointed with the minibar."
WiFi

2.7 "Disappointing internet connection."

2.0 "80% said the wifi quality was bad."