The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or river comes highly recommended.
As the hotel is located in a quiet area, it's advisable to have your own transportation, as public transport options are limited, especially during the night.
Many guests praised the private onsen rooms, describing them as impressive and extremely relaxing. It's highly recommended to experience the private onsen during your stay.
While some guests appreciated the traditional and cozy atmosphere, a few mentioned cleanliness issues. It's advisable to check recent reviews regarding cleanliness before booking.
Some guests noted that the common areas and bathrooms could be quite cold, especially during colder weather. Packing warm clothing, especially for indoor use, is recommended.
While some guests enjoyed the Japanese breakfast and meals, others were disappointed with the food, mentioning western-style meals and overall quality. Consider checking recent reviews for food-related feedback.
The hotel is located near several attractions, including Shiraito Falls, Sezon Museum of Modern Art, and Karuizawa Train Station. Plan to explore these attractions during your stay.
The hotel has an early check-out time at 10 am, which may be earlier than expected for some guests. Plan your departure accordingly or inquire about late check-out options in advance.
If you don't speak Japanese, note that some guests appreciated the staff's efforts to communicate using translation tools. It's advisable to have a translation app or device handy for smoother communication.
The hotel experiences low season in November and high season in September. Depending on your preferences for crowd levels and weather, consider these factors when planning your visit.