Clarion combines a business-centered approach with seemingly personal hospitality. They offer fantastic rooms and a great array of breakfast choices.
Lovely helpful staff, wonderful spacious rooms.
Restaurant had very few choices for vegetarians
Not much really
Close to the airport, close to the city center, only14 min metro ride!, make this hotel an excellent place to stay although it is right by the airport.
Staff confusion, and poor info sharing. I was told at check in that I could have 2 bottle of water from the mini-bar gratis due to my HHONORS status. Checkout clerk tried to charge me for them, then disputed with me whether I was allowed 1 or 2 bottles gratis. Prepaid for the room and breakfast: was unable to enjoy breakfast due to an early flight departure, and the fact that the breakfast did not open until 0630. What airport hotel does not accommodate early travelers, needs? Evening buffet was very expensive (~$44 USD) and not of high quality. Arrived at 2000 (exact midpoint of service) and 2/3 of steamer trays were empty. Wait staff was indifferent. Not a mistake I will make twice.
great airport location
easy train access to town super easy flyout
spa could not be used. hours too short
Ok, but could have been better
The final room was nice, cozy and the bed was very comfortable, and the bathroom as very nice.
First room was non-smoking and obviously had a smoker in it. Second room had a shower head that wouldn't stay put because the plastic had rubbed off where it was held, so had to turn the whole holder to have it shower straight down. Second room's AC wasn't working as it said the room was unoccupied till sometime in the middle of the night. We also didn't get our wakeup call because the staff forgot to change the room number when we got our new room. Luckily we set our own alarm. When told about the issues the staff suggested we needed to call and they'd fix it and otherwise didn't care much.
The beds are small
A convenient clean place to get a good nights rest
The staff was very nice and friendly, the room was clean and comfortable, and the location was right for my stay. Access to the city through the Metro that is just down a protected walkway, also off of the airport, was also very nice since it was rather cold and windy the day I was there.
The bar was quite pricey, but I do believe that's to be expected in a place such as this.
Location, staff, breakfast, view, beds
Bathroom was clean but a little bit old fashion (did not really matched the rest of the hotel)
This is a beautiful hotel and a real credit to the Hilton brand. We were greatly impressed by the design/layout of the hotel; the quiet rooms; great views of the ocean, aquarium and city; and the dedication and courtesy of all staff we encountered. And it's pretty fabulous that you can literally be at your airport gate within five minutes.
It's more work to get into the city, but it's incredibly easy to get on the Metro and arrive there quickly.
Right at the airport
Great location after 26 hours of flying. Fabulous breakfast. Helpful staff.
Loved everything about this hotel, spacious, airy, great staff. I stayed there several years ago, and the design has not aged. It was great to be able to take back my rental car to the garage across the street, and be able to walk from there to the hotel. It has a wonderful connection to Copenhagen and other places in Sjaelland via S train, Metro or intercity trains. And you can catch a train to Sweden without ever setting foot outside. I highly recommend this hotel.
Checking out in the morning was a problem, with huge crowds of weary americans trying to check in. So I just left my key in the box provided, and hope they found it! The front desk staff were a bit overwhelmed.
With a stay at Clarion Hotel Copenhagen Airport in Kastrup, you'll be connected to the airport, within a 15-minute drive of Oresund Bridge and Zealand. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kastrup? This hotel has 4349 square feet (404 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Based on 8,703 reviews
Value for money
Policies vary by room type and provider.