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United States to Kastrup Copenhagen Flight Information

Flights Arrive in Kastrup Copenhagen
Flights Depart from United States
Flight Price $294
Airlines Air Canada, WOW air, Icelandair, Lufthansa, Finnair, SWISS, British Airways, Brussels Airlines, Iberia

Top Tips for Finding Cheap Flights to Kastrup Copenhagen

Looking for cheap airfare to Kastrup Copenhagen? 25% of our users found round-trip tickets to Kastrup Copenhagen for the following prices or less: From New York $357, from Chicago $397, from Los Angeles $466
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June and July. The cheapest month to fly to Kastrup Copenhagen is November.
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The largest airport of the Scandinavian countries with millions of passengers going through its doors every year, Copenhagen Airport Kastrup is located in the small town of Kastrup, on the island of Amager, only 5 miles south of Copenhagen. However, it isn’t just flights to Copenhagen that land here: the airport also serves tourists going to Zealand, the Øresund Region, and southern Sweden.
Due to its popularity and the great number of airlines – and thus of passengers – it serves, Copenhagen Airport Kastrup is always striving to offer first-class services and entertainment. This includes a plethora of shops, both local and international big-chain names, where you can spend time before your departure or between connecting flights during a stopover. Furthermore, Copenhagen Airport Kastrup also features an incredible range of bars, cafes, and restaurants which will make eating at the airport no problem at all.
For those who want to take some time away from the hustle and bustle of the airport, Copenhagen Airport Kastrup provides a number of workspaces and lounges. These feature a stylish decor that makes it easy to forget that you are spending hours in an airport and offer amenities such as high-speed Wi-Fi, free newspapers and magazines from various countries, snacks and drinks, shower facilities, and workstations and meeting rooms in which to conduct business.
If your stopover in Copenhagen is long and you just want to rest and sleep the hours away, a great option is the Clarion Hotel Copenhagen Airport. Located just a step away from Terminal 3 and only 15 minutes from the city center, the Clarion Hotel features comfortable rooms designed to guarantee a good sleep.
Feel tired and achy after your flight to Copenhagen? No need to worry – Copenhagen Airport Kastrup also offers a physiotherapy and acupuncture services with professionals boasting 20+ years of experience in the fields. Just head to their studios, book your treatment (you can even do so online), and let them take care of your aches and pains.

FAQs - Booking Kastrup Copenhagen flights

How long is the flight to Kastrup Copenhagen?

Flights from Washington 8h 25m
Flights from New York 8h 05m
Flights from San Francisco 11h 00m

What is the cheapest flight to Kastrup Copenhagen?

The cheapest airline ticket to Kastrup Copenhagen from United States in the last 72 hours was $294 round-trip on the route Charlotte to Kastrup Copenhagen. The most popular route is New York to Kastrup Copenhagen and the cheapest ticket found on this route in the last 72 hours was $400 round-trip.

Which airlines fly to Kastrup Copenhagen?

In general from United States, SAS and Norwegian fly the most to Kastrup Copenhagen. The most popular route is from New York, and SAS & Norwegian fly this route the most.

How far is Kastrup Copenhagen Airport from central Copenhagen?

Kastrup Copenhagen Airport is 5 miles from the center of Copenhagen. View on Map.

What is the name of Copenhagen’s airport?

Copenhagen is served by Kastrup Copenhagen Airport, also commonly referred to as Copenhagen, Copenhagen Airport, Kastrup, Kastrup, Kastrup Copenhagen, or simply Copenhagen Airport. The airport code is CPH.

How to get from Copenhagen Airport Kastrup to Copenhagen city center?

There are various ways to get to Copenhagen city center from Copenhagen Airport Kastrup, in addition to renting a car or using a taxi from one of the ranks located outside Arrivals. The airport’s train station is located under Terminal 3, with trains going into downtown Copenhagen as well as numerous other destinations in both Denmark and Sweden; buses are also an ideal way to reach your destination from the airport (several lines run between Copenhagen and the airport), and so is the metro (line M2 will take you from the airport to the city center in just 15 minutes).

What kind of services does Copenhagen Airport offer?

As it serves millions of passengers every year, Copenhagen Airport Kastrup needs to be at the top of its game. To do so, it provides its visitors with a plethora of services such as free Wi-Fi, business rooms, private lounges, self check-in points, luggage carts and deposits, currency exchange offices and ATM machines, and even a hotel featuring both a gym and a spa.

Does Copenhagen Airport provide services to families with children?

Yes, it does. Families travelling with children can avail themselves of a kids’ play area located on the upper level of the airport, overlooking the food court. The area provides children with a variety of things to do thanks to the choice of toys and games, books, and cartoons.

Does Copenhagen Airport provide services to people traveling with animals?

Yes, it does. Among its other services Copenhagen Airport Kastrup includes also the Veterinary Center, a state-of-the-art clinic with quarantine facilities passengers can use in case of emergency. Workers at the clinic are used to handling any kind of animal, so you can trust them with your pet with utter peace of mind. The clinic is also where animals arriving from non-EU countries are checked before being granted access into the EU.

Book Cheap Kastrup Copenhagen Plane Tickets

(Round-trip)
Airports
Origin
New York
$318
only
$318
$318
only
$318
$300
only
$300
Charlotte
$294
only
$294
Minneapolis
$359
only
$359
Chicago
$326
only
$326
Dallas
$372
only
$372
Washington
$385
only
$385
Boston
$300
only
$300
Destination
Copenhagen
$294
only
$294
Thu, Mar 7
CLT
Charlotte Douglas
CPH
Kastrup Copenhagen
16h 50m
Thu, Mar 28
CPH
Kastrup Copenhagen
CLT
Charlotte Douglas
11h 51m
Trip: 21 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,298 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
AMS
Good 6.6

Cons: Main meal was the worst I have had in over 10 years on a plane. I got the pasta. There were no vegetables or color other than yellow/orange in the dish. The side was a potato salad, which is also not very nutritious. Then you get a brownie and a roll. The breakfast/snack was also a pumpkin slice of bread. The overall food options were not very diverse in terms of the food groups. I thought plane food had improved in the last decade or so, but not on this flight.

YYZ
MUC
Okay 4.0

Cons: The flight was late more then 2 hours. I missed connection flight!

YYZ
FCO
Excellent 9.6

Pros: Very smooth flight. Nice 787

Cons: Very cramped no room to move. I can't believe the meals that were served. Very small portions. A slice of bread for breakfast. No butter just dry bread and coffee!!

YOW
YYZ
Excellent 10.0

Pros: The 777 is excellent. Service very friendly. Food is good. One leg flight is super good

Cons: Apparently the pilots are allowed to smoke on these long flights. In this trip it was not bad but on previous flights it was really bad

PDX
YVR
Good 7.5

Cons: Freezing in the cabin that morning.

Wed, Jan 9
BOS
Boston Logan International
CPH
Kastrup Copenhagen
10h 30m
Thu, Jan 17
CPH
Kastrup Copenhagen
BOS
Boston Logan International
11h 25m
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,500 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Tue, Feb 12
CLT
Charlotte Douglas
CPH
Kastrup Copenhagen
16h 50m
Tue, Feb 19
CPH
Kastrup Copenhagen
CLT
Charlotte Douglas
28h 56m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Mar 17
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
16h 45m
Sun, Mar 24
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
28h 15m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,042 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
MAN
KEF
Excellent 9.6

Pros: I flew with them to and from the U.K. and overall I’m very pleased. I knew beforehand that virtually nothing is free, but that’s the same with almost all airlines nowadays. The seats were comfortable enough — economy is always pinched — the stewardesses attentive and helpful, and the entertainment selection adequate (altho I brought my own movies too).

SFO
KEF
Okay 4.6

Pros: Nice crew, good in flight entertainment options, food and drink options are good but expensive

Cons: One of the most cramped and uncomfortable flying experiences I've ever had. My whole body was sore afterwards.

JFK
KEF
Excellent 8.0

Cons: Didn’tknow I had to buy a meal on the flight or I would have bought a nice one in the airport

GLA
KEF
Okay 5.3

Pros: Staff

Cons: No food at all, everything need pursch, also want donation to them. They cancel my return ticket one month after i purch because they do not have enough customs .

KEF
LHR
Okay 4.6

Pros: Nice crew, good in flight entertainment options, food and drink options are good but expensive

Cons: One of the most cramped and uncomfortable flying experiences I've ever had. My whole body was sore afterwards. Also, boarding was a mess with changed seats, not enough employees at the gate, and dozens of passengers crammed into a weird pre boarding area.

Fri, Mar 22
EWR
Newark
CPH
Kastrup Copenhagen
19h 45m
Fri, Mar 29
CPH
Kastrup Copenhagen
EWR
Newark
13h 59m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,853 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
MUC
FCO
Good 7.3

Pros: Good service.

Cons: Nothing.

FRA
ALA
Excellent 10.0

Pros: All were OK.

CLT
MUC
Good 7.6

Pros: Good service overall. Great crew.

Cons: Nothing in particular.

YVR
FRA
Excellent 10.0

Pros: Service was excellent, food was good, everyone was friendly and nice.

Cons: Everything was OK.

SFO
MUC
Excellent 10.0

Pros: Very impressed with the flight crew team!!!

Sun, Apr 14
ORD
Chicago O'Hare International
CPH
Kastrup Copenhagen
12h 05m
Fri, Apr 26
CPH
Kastrup Copenhagen
ORD
Chicago O'Hare International
13h 20m
Trip: 13 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,250 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
BKK
HEL
Excellent 10.0

Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.

Cons: Limited controls on the entertainment.

ORD
HEL
Good 6.0

Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki

Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...

JFK
HEL
Mediocre 2.0

Pros: Was on time! Not croweded!

JFK
HEL
Excellent 10.0

Pros: Hi enjoy the trip

Cons: No complaints

LHR
HEL
Excellent 8.0

Pros: This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

Cons: The plane is not comfortable, but the flight is very short. It balances out.

Sat, Apr 6
EWR
Newark
CPH
Kastrup Copenhagen
18h 35m
Mon, Apr 15
CPH
Kastrup Copenhagen
EWR
Newark
11h 52m
Trip: 10 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,469 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
SFO
Excellent 8.6

Pros: Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me.

Cons: Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach.

GVA
JFK
Excellent 10.0

Pros: The food and service.

JFK
GVA
Excellent 8.6

Pros: The business class ground crew proposed to check in our hand baggage and were very helpful. (We were in economy class) It was my birthday and i was very touched to receive a spontaneously made card and some chocolate truffles and a smile from the flight crew.

Cons: I think the choice of films could be improved.

NBO
DAR
Okay 5.3

Cons: To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya

ZRH
DUS
Excellent 10.0

Pros: Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief.

Mon, Jan 14
MSP
Minneapolis St Paul
CPH
Kastrup Copenhagen
16h 22m
Fri, Jan 25
CPH
Kastrup Copenhagen
MSP
Minneapolis St Paul
16h 45m
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,767 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
DFW
Excellent 8.3

Pros: Comfortable economy seats. Excellent experienced staff.

Cons: Food was so so. Entertainment system is old and a bit slow.

LAX
LHR
Good 7.0

Pros: Friendly crew, decent food, and solid entertainment.

Cons: Economy seating was very cramped, even for me at 5’5”. The plane didn’t have WiFi, which is unacceptable in 2018.

HAM
LHR
Excellent 10.0

Pros: The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight.

LHR
LAX
Excellent 9.6

Pros: The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee. Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.

Cons: The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.

ZRH
LHR
Excellent 8.0

Cons: I experienced several delays on my journey to Zurich and so my itinerary was changed. When I started my journey to Madison, there were apparently then multiple bookings, which caused confusion, and had to be sorted out. Luckily I had left plenty of time to get through security and customs.

Wed, May 1
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
CPH
Kastrup Copenhagen
16h 15m
Wed, May 8
CPH
Kastrup Copenhagen
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
13h 25m
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,966 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
PRG
Mediocre 2.0

Cons: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.

EBB
BRU
Excellent 8.0

Pros: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Cons: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

MAD
BRU
Mediocre 2.3

Pros: The food was okay but thats the best thing I can say.

Cons: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!

VCE
BRU
Excellent 8.3

Pros: The crew was very cool

Cons: The food was ok

TLV
BRU
Mediocre 2.0

Pros: Nothing

Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Tue, Apr 23
DCA
Washington Reagan-National
CPH
Kastrup Copenhagen
19h 20m
Tue, May 14
CPH
Kastrup Copenhagen
DCA
Washington Reagan-National
16h 24m
Trip: 22 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,500 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.7
ATH
MAD
Excellent 8.0

Pros: Perks of being emerald

Cons: Kayak did not send me my booking reference in the email. kayak has no customer service number

JFK
MAD
Good 7.6

Pros: On time departure and arrival early by an hour.

Cons: Seats were quite uncomfortable.

MAD
ORD
Mediocre 2.0

Pros: They have badest customer service becouse i want extended my way back to chicago they did not talk to me as customer but every time call they hand off the phone more then 3 times i will not fly again with this plane

MAD
ZRH
Okay 4.3

Pros: Nothing

Cons: The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable.

LIS
MAD
Mediocre 3.0

Pros: That IBERIA brought me to where I wanted to be

Cons: I’ve had 4 flights, none of which departed on time Not even a glass of water offered: IBERIA doesn’t have the prices of WizzAir or Ryanair, but what they offer onboard is pretty much the same as those airlines

Tue, Jan 29
EWR
Newark
CPH
Kastrup Copenhagen
10h 45m
Sat, Feb 2
CPH
Kastrup Copenhagen
EWR
Newark
11h 25m
Trip: 5 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,500 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

AMS
KEF
Good 6.0

Pros: The price

Cons: The delay

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

Wed, Feb 27
CLT
Charlotte Douglas
CPH
Kastrup Copenhagen
16h 50m
Mon, Mar 11
CPH
Kastrup Copenhagen
CLT
Charlotte Douglas
17h 00m
Trip: 12 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,298 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
AMS
Good 6.6

Cons: Main meal was the worst I have had in over 10 years on a plane. I got the pasta. There were no vegetables or color other than yellow/orange in the dish. The side was a potato salad, which is also not very nutritious. Then you get a brownie and a roll. The breakfast/snack was also a pumpkin slice of bread. The overall food options were not very diverse in terms of the food groups. I thought plane food had improved in the last decade or so, but not on this flight.

YVR
YYZ
Excellent 10.0

Pros: Meals, comfort, polite staff

Cons: Nothing

MIA
YYZ
Excellent 8.3

Cons: Overhead luggage compartment in business class was poor

PDX
YVR
Good 7.5

Cons: Freezing in the cabin that morning.

EWR
YVR
Excellent 9.0

Pros: Flight and service was very good

Cons: Crew showed up late and we subsequently were delayed.

Sat, Mar 30
LGA
New York LaGuardia
CPH
Kastrup Copenhagen
21h 50m
Sun, Apr 21
CPH
Kastrup Copenhagen
LGA
New York LaGuardia
13h 30m
Trip: 23 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Jan 16
JFK
New York John F Kennedy Intl
CPH
Kastrup Copenhagen
16h 45m
Mon, Jan 21
CPH
Kastrup Copenhagen
JFK
New York John F Kennedy Intl
28h 15m
Trip: 6 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,042 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
YVR
Okay 4.3

Pros: The crew was pleasant throughout.

Cons: Very squished quarters for a seven hour flight! Several couples were separated and had to reconfigure to sit together. No room under the seat in the middle row. What happened to free meals on international flights over 5hrs or so? Terrible airport management with a crush of international flights all leaving in a small space and no warning on the arriving flight to Reykjavik about how to prepare for the connecting flight. One of the main restaurants was closing at 17:00 and had run out of some dishes at 15:30.

MAN
KEF
Excellent 9.6

Pros: I flew with them to and from the U.K. and overall I’m very pleased. I knew beforehand that virtually nothing is free, but that’s the same with almost all airlines nowadays. The seats were comfortable enough — economy is always pinched — the stewardesses attentive and helpful, and the entertainment selection adequate (altho I brought my own movies too).

JFK
KEF
Excellent 8.0

Cons: Didn’tknow I had to buy a meal on the flight or I would have bought a nice one in the airport

BOS
KEF
Good 7.0

Pros: Food was great

Cons: Entertainment selection was weird and horrible

JFK
KEF
Mediocre 2.0

Cons: I had to cancel my trip and was not able to or even reschedule even with flight insurance. I'll never utilize this airline/company ever again & am getting the word out. This airline/company like most are greedy & inconsiderate with their customers.

Sun, Apr 14
ORD
Chicago O'Hare International
CPH
Kastrup Copenhagen
12h 05m
Fri, Apr 26
CPH
Kastrup Copenhagen
ORD
Chicago O'Hare International
13h 20m
Trip: 13 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,250 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Excellent 10.0

Pros: Hi enjoy the trip

Cons: No complaints

HEL
SFO
Excellent 8.3

Pros: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Cons: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

CDG
JFK
Okay 5.6

Cons: My headphones didn’t work

LED
HEL
Excellent 10.0

Cons: 2 hr delay

ORD
HEL
Good 7.6

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Sat, Feb 2
EWR
Newark
CPH
Kastrup Copenhagen
10h 45m
Tue, Feb 5
CPH
Kastrup Copenhagen
EWR
Newark
11h 25m
Trip: 4 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,500 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BRU
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

Thu, Apr 25
CLT
Charlotte Douglas
CPH
Kastrup Copenhagen
17h 50m
Mon, May 6
CPH
Kastrup Copenhagen
CLT
Charlotte Douglas
11h 54m
Trip: 12 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,853 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
CLT
MUC
Good 7.6

Pros: Good service overall. Great crew.

Cons: Nothing in particular.

DUB
FRA
Excellent 9.0

Pros: Staff were excellent. Helped me with storing my insulin in the fridge.

Cons: Departing the plane into steps to z bus carrying heavy bags with no help.

NAP
MUC
Excellent 10.0

Pros: Lufthansa is just the best. The flight crew was so pleasant the entire trip and they work very hard to make sure the passengers are comfortable. The food was even good! Lots of perks included--free wine, beer, etc. along with headsets for the movies.

MCO
FRA
Excellent 9.3

Cons: Passenger in front of me had her seat back during meal time. Not enough room to eat or maneuver.

YVR
FRA
Okay 4.6

Cons: Few toilets for two sections and seats too close, if it is not uptight the seat in front of you. You can not enjoy and watch movies.

Thu, Mar 14
CLT
Charlotte Douglas
CPH
Kastrup Copenhagen
16h 50m
Thu, Mar 21
CPH
Kastrup Copenhagen
CLT
Charlotte Douglas
17h 00m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,298 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
EWR
YVR
Excellent 9.0

Pros: Flight and service was very good

Cons: Crew showed up late and we subsequently were delayed.

YYZ
MUC
Okay 4.0

Cons: The flight was late more then 2 hours. I missed connection flight!

YUL
DEN
Good 7.0

Cons: Terribly small seats

PDX
YVR
Good 7.5

Cons: Freezing in the cabin that morning.

YYZ
ZRH
Excellent 8.6

Pros: Better staff than normally, which was both surprising and pleasant. Flight made it on time for the changeover in Zurich, which is very important.

Cons: Extra charge for luggage - it showed up in the itinerary only after everything has been paid for. And even the paid suitcase allowed 23 kg only. It has been just over TEN years ago that you had two suitcases at 32 kg each included in price! Does the airline seriously believe that you can travel around the world with just a swim trunk in your pocket? This policy is an insult to any world traveller. We do not all go into an all-inclusive resort! The only drink offered during the flight was plain water, again a step down from before where they also offered others, e.g. orange juice. Seating - now that big persons have the right for two seats for the price of one, when will the same rational apply to tall people?

Sun, Mar 17
EWR
Newark
CPH
Kastrup Copenhagen
15h 10m
Sun, Mar 24
CPH
Kastrup Copenhagen
EWR
Newark
16h 45m
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,469 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
JFK
GVA
Excellent 8.6

Pros: The business class ground crew proposed to check in our hand baggage and were very helpful. (We were in economy class) It was my birthday and i was very touched to receive a spontaneously made card and some chocolate truffles and a smile from the flight crew.

Cons: I think the choice of films could be improved.

ZRH
JFK
Mediocre 2.0

Pros: i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded

ZRH
EWR
Excellent 10.0

Pros: The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air

ZRH
DUS
Excellent 10.0

Pros: Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief.

NBO
DAR
Okay 5.3

Cons: To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya

Mon, Mar 4
BOS
Boston Logan International
CPH
Kastrup Copenhagen
16h 15m
Mon, Mar 11
CPH
Kastrup Copenhagen
BOS
Boston Logan International
28h 05m
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,042 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
BOS
KEF
Good 7.0

Pros: Food was great

Cons: Entertainment selection was weird and horrible

KEF
LHR
Okay 4.6

Pros: Nice crew, good in flight entertainment options, food and drink options are good but expensive

Cons: One of the most cramped and uncomfortable flying experiences I've ever had. My whole body was sore afterwards. Also, boarding was a mess with changed seats, not enough employees at the gate, and dozens of passengers crammed into a weird pre boarding area.

JFK
KEF
Excellent 8.0

Cons: Didn’tknow I had to buy a meal on the flight or I would have bought a nice one in the airport

MAN
KEF
Excellent 9.6

Pros: I flew with them to and from the U.K. and overall I’m very pleased. I knew beforehand that virtually nothing is free, but that’s the same with almost all airlines nowadays. The seats were comfortable enough — economy is always pinched — the stewardesses attentive and helpful, and the entertainment selection adequate (altho I brought my own movies too).

ARN
KEF
Mediocre 2.0

Cons: Last minute gate change with an excessive amount of wait with no communication

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