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(Round-trip)
Airports
Origin
New York
$319
only
$319
Chicago
$230
only
$230
Los Angeles
$259
only
$259
Boston
$230
only
$230
Destination
Copenhagen
$230
only
$230
Mon, Feb 5
ORD
CPH
12h 10m
Wed, Feb 28
CPH
ORD
12h 35m
Trip: 24 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
DUB
KEF
Excellent 8.0

Comfortable seats, outlets to charge devices.

No complimentary food or drink. Most airlines in the US offer a complimentary drink and small snack like chips or pretzels. a little gesture like that goes a long way. everything should not have to come with a price. in flight entertainment would be nice to offer too. even for a small fee.

ORD
KEF
Okay 5.2

Loved the price, can't beat it.

I thought it odd that the longer flight I had from ORD to KEF was on a smaller less comfortable plane than my shorter trip to DUB. And my luggage decided it wanted to spend more time in KEF than I did, which was a bit of a hassle.

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

Fri, Jan 26
JFK
CPH
7h 10m
Fri, Mar 9
CPH
JFK
8h 30m
Trip: 43 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 37 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
JFK
CPH
Mediocre 2.0

Getting off the plane

Norwegian brought in a charter jet, there was no premium class even though I paid for a premium ticket. The seats were small, cramped and didn’t recline. They crew wasn’t helpful at all. Never flying Norwegian again.

JFK
CPH
Mediocre 2.6

787 dreamliner was ok

$260 dollars to check 2 carryon bags that weighed 11kilos and would have been allowed on any other airline for free....

JFK
CPH
Excellent 8.0

That I had a whole row to myself...thanks for not overbooking?

Baggage fees No complementary meal(s) No instruction on having to recheck baggage at layover airport SERIOUSLY!?

JFK
CPH
Excellent 8.0

It's low budget so nothing comes with your ticket. Everything is extra. But good entertainment options and overall comfortable flight.

Plane was very cold. Overnight made sleeping difficult. Felt like it was a gimmick to get people to buy blankets on board.

JFK
CPH
Mediocre 2.0

Nothing. They have ruined our vacation.

They would not allow my friends onto the flight because they were delayed getting in from a connection due to weather. Our flight on Norwegian was delayed 2 hours and had open seats, so i don't know why they wouldn't give them tickets. We tried calling customer service many times and spoke to the people at the check in desks, and they were very rude and told us "too bad." My friends missed the flight and had to rebook a new flight to Europe at an extremely high cost. I will never use this airline again. This was the worst flying experience I've ever had.

Sun, Feb 25
BOS
CPH
10h 30m
Wed, Feb 28
CPH
BOS
11h 15m
Trip: 4 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
BOS
KEF
Okay 5.6

Plane was comfortable, staff was nice

The after ticket price for baggage and seat selections ended up costing roughly the same as Icelandair. Unless you don't need anything larger than a messenger bag, look elsewhere.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

CDG
KEF
Mediocre 2.0

Staff Cancelled Flights Call Center Never could actually speak to a rep

TFS
KEF
Mediocre 2.0

Nothing!

The worst airline ever! Didn't knew how to check us in to our returning flight and we got left at the airport without no answers why did it happen. Didn't even offer to put us on the next flight! We had to purchase new tickets with different airline to come back home. Don't fly WOW Airlines!!!!

Thu, Apr 19
LAX
CPH
14h 25m
Fri, May 4
CPH
LAX
15h 00m
Trip: 16 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1218 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

BOS
KEF
Okay 5.6

Plane was comfortable, staff was nice

The after ticket price for baggage and seat selections ended up costing roughly the same as Icelandair. Unless you don't need anything larger than a messenger bag, look elsewhere.

CDG
KEF
Mediocre 2.0

Staff Cancelled Flights Call Center Never could actually speak to a rep

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

Mon, Jan 29
JFK
CPH
7h 10m
Mon, Feb 5
CPH
JFK
8h 30m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 37 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
JFK
CPH
Mediocre 2.0

Terrible customer service. They will change the requirements for check in multiple times to ensure you can't get on your flight. We had to book new flights and missed two days of our vacation because they wouldn't let us board the flight we originally paid for. They also refused to put us on another flight that night.

JFK
CPH
Okay 4.6

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

JFK
CPH
Mediocre 2.6

787 dreamliner was ok

$260 dollars to check 2 carryon bags that weighed 11kilos and would have been allowed on any other airline for free....

JFK
CPH
Excellent 9.3

This was my first time traveling with Norweigan. Beautiful new Dreamliner, pleasant flight attendants, value for money free wine with dinner.

On a long haul flight such as this, pillows and blankets should have been offered.

JFK
CPH
Mediocre 2.0

Nothing.

I tried to change my flight dates to no avail. I even called Oslo to explain to them That I had brain surgery on December 2nd, 2015 but they did not care. This is a cheap airline with no customer assistance at all. I will never try to use this airline in the future.

Sat, Jan 27
BOS
CPH
10h 30m
Sun, Feb 4
CPH
BOS
11h 15m
Trip: 9 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
CDG
KEF
Mediocre 2.0

Staff Cancelled Flights Call Center Never could actually speak to a rep

DUB
KEF
Excellent 8.0

Comfortable seats, outlets to charge devices.

No complimentary food or drink. Most airlines in the US offer a complimentary drink and small snack like chips or pretzels. a little gesture like that goes a long way. everything should not have to come with a price. in flight entertainment would be nice to offer too. even for a small fee.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

Wed, Jan 31
JFK
CPH
7h 10m
Mon, Feb 12
CPH
JFK
8h 30m
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 37 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
JFK
CPH
Good 7.3

The airplane itself is lovely.

The entertainment selection. More Norwegian and Scandinavian choices would be nice.

JFK
CPH
Okay 4.6

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

JFK
CPH
Excellent 8.0

It's low budget so nothing comes with your ticket. Everything is extra. But good entertainment options and overall comfortable flight.

Plane was very cold. Overnight made sleeping difficult. Felt like it was a gimmick to get people to buy blankets on board.

JFK
CPH
Mediocre 2.0

Getting off the plane

Norwegian brought in a charter jet, there was no premium class even though I paid for a premium ticket. The seats were small, cramped and didn’t recline. They crew wasn’t helpful at all. Never flying Norwegian again.

JFK
CPH
Good 7.3

Easy convenient.

Food was blahhhhh....and info screen was not working.

Sat, Apr 7
BOS
CPH
10h 45m
Sat, Apr 14
CPH
BOS
10h 55m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
CDG
KEF
Mediocre 2.0

Staff Cancelled Flights Call Center Never could actually speak to a rep

KEF
BOS
Excellent 8.0

Comfortable seats

No complimentary food or drink. Most airlines in the US offer a complimentary drink and small snack like chips or pretzels. a little gesture like that goes a long way. everything should not have to come with a price. in flight entertainment would be nice to offer too. even for a small fee.

SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

Thu, Feb 1
JFK
CPH
7h 10m
Mon, Feb 5
CPH
JFK
8h 30m
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 37 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
JFK
CPH
Excellent 8.0

It's low budget so nothing comes with your ticket. Everything is extra. But good entertainment options and overall comfortable flight.

Plane was very cold. Overnight made sleeping difficult. Felt like it was a gimmick to get people to buy blankets on board.

JFK
CPH
Okay 4.6

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

JFK
CPH
Mediocre 2.6

787 dreamliner was ok

$260 dollars to check 2 carryon bags that weighed 11kilos and would have been allowed on any other airline for free....

JFK
CPH
Mediocre 2.0

Getting off the plane

Norwegian brought in a charter jet, there was no premium class even though I paid for a premium ticket. The seats were small, cramped and didn’t recline. They crew wasn’t helpful at all. Never flying Norwegian again.

JFK
CPH
Good 7.3

The airplane itself is lovely.

The entertainment selection. More Norwegian and Scandinavian choices would be nice.

Thu, Feb 1
JFK
CPH
7h 10m
Mon, Feb 5
CPH
JFK
8h 30m
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 37 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
JFK
CPH
Mediocre 2.0

Getting off the plane

Norwegian brought in a charter jet, there was no premium class even though I paid for a premium ticket. The seats were small, cramped and didn’t recline. They crew wasn’t helpful at all. Never flying Norwegian again.

JFK
CPH
Mediocre 2.0

Nothing.

I tried to change my flight dates to no avail. I even called Oslo to explain to them That I had brain surgery on December 2nd, 2015 but they did not care. This is a cheap airline with no customer assistance at all. I will never try to use this airline in the future.

JFK
CPH
Mediocre 2.6

787 dreamliner was ok

$260 dollars to check 2 carryon bags that weighed 11kilos and would have been allowed on any other airline for free....

JFK
CPH
Good 7.3

The airplane itself is lovely.

The entertainment selection. More Norwegian and Scandinavian choices would be nice.

JFK
CPH
Good 7.6

the flight itself

the people

Sun, Jan 21
ORD
CPH
11h 00m
Sun, Jan 28
CPH
ORD
11h 15m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
DUB
KEF
Excellent 8.0

Comfortable seats, outlets to charge devices.

No complimentary food or drink. Most airlines in the US offer a complimentary drink and small snack like chips or pretzels. a little gesture like that goes a long way. everything should not have to come with a price. in flight entertainment would be nice to offer too. even for a small fee.

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

ORD
KEF
Okay 5.2

Loved the price, can't beat it.

I thought it odd that the longer flight I had from ORD to KEF was on a smaller less comfortable plane than my shorter trip to DUB. And my luggage decided it wanted to spend more time in KEF than I did, which was a bit of a hassle.

CDG
KEF
Mediocre 2.0

Staff Cancelled Flights Call Center Never could actually speak to a rep

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

Fri, Feb 2
JFK
CPH
7h 10m
Mon, Feb 5
CPH
JFK
8h 30m
Trip: 4 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 37 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
JFK
CPH
Excellent 8.0

It's low budget so nothing comes with your ticket. Everything is extra. But good entertainment options and overall comfortable flight.

Plane was very cold. Overnight made sleeping difficult. Felt like it was a gimmick to get people to buy blankets on board.

JFK
CPH
Mediocre 2.0

Nothing.

I tried to change my flight dates to no avail. I even called Oslo to explain to them That I had brain surgery on December 2nd, 2015 but they did not care. This is a cheap airline with no customer assistance at all. I will never try to use this airline in the future.

JFK
CPH
Mediocre 2.0

Terrible customer service. They will change the requirements for check in multiple times to ensure you can't get on your flight. We had to book new flights and missed two days of our vacation because they wouldn't let us board the flight we originally paid for. They also refused to put us on another flight that night.

JFK
CPH
Good 7.6

the flight itself

the people

JFK
CPH
Okay 4.6

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time...

Mon, Jan 22
ORD
CPH
11h 00m
Wed, Jan 31
CPH
ORD
11h 15m
Trip: 10 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

TFS
KEF
Mediocre 2.0

Nothing!

The worst airline ever! Didn't knew how to check us in to our returning flight and we got left at the airport without no answers why did it happen. Didn't even offer to put us on the next flight! We had to purchase new tickets with different airline to come back home. Don't fly WOW Airlines!!!!

DUB
KEF
Excellent 8.0

Comfortable seats, outlets to charge devices.

No complimentary food or drink. Most airlines in the US offer a complimentary drink and small snack like chips or pretzels. a little gesture like that goes a long way. everything should not have to come with a price. in flight entertainment would be nice to offer too. even for a small fee.

Mon, Feb 5
JFK
CPH
7h 10m
Wed, Feb 7
CPH
JFK
8h 30m
Trip: 3 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 37 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
JFK
CPH
Mediocre 2.0

Nothing. They have ruined our vacation.

They would not allow my friends onto the flight because they were delayed getting in from a connection due to weather. Our flight on Norwegian was delayed 2 hours and had open seats, so i don't know why they wouldn't give them tickets. We tried calling customer service many times and spoke to the people at the check in desks, and they were very rude and told us "too bad." My friends missed the flight and had to rebook a new flight to Europe at an extremely high cost. I will never use this airline again. This was the worst flying experience I've ever had.

JFK
CPH
Good 7.3

Easy convenient.

Food was blahhhhh....and info screen was not working.

JFK
CPH
Excellent 8.0

That I had a whole row to myself...thanks for not overbooking?

Baggage fees No complementary meal(s) No instruction on having to recheck baggage at layover airport SERIOUSLY!?

JFK
CPH
Excellent 8.0

It's low budget so nothing comes with your ticket. Everything is extra. But good entertainment options and overall comfortable flight.

Plane was very cold. Overnight made sleeping difficult. Felt like it was a gimmick to get people to buy blankets on board.

JFK
CPH
Mediocre 2.6

787 dreamliner was ok

$260 dollars to check 2 carryon bags that weighed 11kilos and would have been allowed on any other airline for free....

Mon, Jan 29
BOS
CPH
10h 30m
Fri, Feb 2
CPH
BOS
11h 15m
Trip: 5 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

ORD
KEF
Okay 5.2

Loved the price, can't beat it.

I thought it odd that the longer flight I had from ORD to KEF was on a smaller less comfortable plane than my shorter trip to DUB. And my luggage decided it wanted to spend more time in KEF than I did, which was a bit of a hassle.

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

DUB
KEF
Excellent 8.0

Comfortable seats, outlets to charge devices.

No complimentary food or drink. Most airlines in the US offer a complimentary drink and small snack like chips or pretzels. a little gesture like that goes a long way. everything should not have to come with a price. in flight entertainment would be nice to offer too. even for a small fee.

Wed, Feb 7
JFK
CPH
7h 10m
Mon, Feb 12
CPH
JFK
8h 30m
Trip: 6 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 37 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
JFK
CPH
Good 7.3

Easy convenient.

Food was blahhhhh....and info screen was not working.

JFK
CPH
Mediocre 2.0

Getting off the plane

Norwegian brought in a charter jet, there was no premium class even though I paid for a premium ticket. The seats were small, cramped and didn’t recline. They crew wasn’t helpful at all. Never flying Norwegian again.

JFK
CPH
Excellent 8.0

It's low budget so nothing comes with your ticket. Everything is extra. But good entertainment options and overall comfortable flight.

Plane was very cold. Overnight made sleeping difficult. Felt like it was a gimmick to get people to buy blankets on board.

JFK
CPH
Mediocre 2.6

787 dreamliner was ok

$260 dollars to check 2 carryon bags that weighed 11kilos and would have been allowed on any other airline for free....

JFK
CPH
Good 7.3

The airplane itself is lovely.

The entertainment selection. More Norwegian and Scandinavian choices would be nice.

Mon, Feb 5
BOS
CPH
10h 30m
Thu, Feb 8
CPH
BOS
11h 15m
Trip: 4 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

TFS
KEF
Mediocre 2.0

Nothing!

The worst airline ever! Didn't knew how to check us in to our returning flight and we got left at the airport without no answers why did it happen. Didn't even offer to put us on the next flight! We had to purchase new tickets with different airline to come back home. Don't fly WOW Airlines!!!!

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

BOS
KEF
Okay 5.6

Plane was comfortable, staff was nice

The after ticket price for baggage and seat selections ended up costing roughly the same as Icelandair. Unless you don't need anything larger than a messenger bag, look elsewhere.

Thu, Feb 8
JFK
CPH
7h 10m
Wed, Feb 14
CPH
JFK
8h 30m
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 37 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
JFK
CPH
Good 7.3

Easy convenient.

Food was blahhhhh....and info screen was not working.

JFK
CPH
Good 7.6

the flight itself

the people

JFK
CPH
Mediocre 2.0

Terrible customer service. They will change the requirements for check in multiple times to ensure you can't get on your flight. We had to book new flights and missed two days of our vacation because they wouldn't let us board the flight we originally paid for. They also refused to put us on another flight that night.

JFK
CPH
Mediocre 2.0

Nothing.

I tried to change my flight dates to no avail. I even called Oslo to explain to them That I had brain surgery on December 2nd, 2015 but they did not care. This is a cheap airline with no customer assistance at all. I will never try to use this airline in the future.

JFK
CPH
Mediocre 2.6

787 dreamliner was ok

$260 dollars to check 2 carryon bags that weighed 11kilos and would have been allowed on any other airline for free....

Tue, Feb 6
ORD
CPH
12h 00m
Tue, Feb 13
CPH
ORD
12h 40m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
BOS
KEF
Okay 5.6

Plane was comfortable, staff was nice

The after ticket price for baggage and seat selections ended up costing roughly the same as Icelandair. Unless you don't need anything larger than a messenger bag, look elsewhere.

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

Fri, Feb 9
JFK
CPH
7h 10m
Wed, Feb 14
CPH
JFK
8h 30m
Trip: 6 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 37 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
JFK
CPH
Mediocre 2.0

Getting off the plane

Norwegian brought in a charter jet, there was no premium class even though I paid for a premium ticket. The seats were small, cramped and didn’t recline. They crew wasn’t helpful at all. Never flying Norwegian again.

JFK
CPH
Good 7.3

The airplane itself is lovely.

The entertainment selection. More Norwegian and Scandinavian choices would be nice.

JFK
CPH
Mediocre 2.0

Nothing. They have ruined our vacation.

They would not allow my friends onto the flight because they were delayed getting in from a connection due to weather. Our flight on Norwegian was delayed 2 hours and had open seats, so i don't know why they wouldn't give them tickets. We tried calling customer service many times and spoke to the people at the check in desks, and they were very rude and told us "too bad." My friends missed the flight and had to rebook a new flight to Europe at an extremely high cost. I will never use this airline again. This was the worst flying experience I've ever had.

JFK
CPH
Mediocre 2.6

787 dreamliner was ok

$260 dollars to check 2 carryon bags that weighed 11kilos and would have been allowed on any other airline for free....

JFK
CPH
Mediocre 2.0

Terrible customer service. They will change the requirements for check in multiple times to ensure you can't get on your flight. We had to book new flights and missed two days of our vacation because they wouldn't let us board the flight we originally paid for. They also refused to put us on another flight that night.

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United States to Kastrup Copenhagen Flight Information

Flights Arrive in Kastrup Copenhagen
Flights Depart from United States
Flight Price $230
Airlines WOW air, Norwegian