Overview

Palais Royale

230 Katoomba Street, Katoomba, NSW, Australia
+61 247 846 300

$100+

Overall guest ratings

8.1/10 Excellent
Based on 965 reviews

Review highlights

  • 9.8
  • 8.9
  • 6.5
  • 6.3

Good to know

  • Nice building
  • Great reception
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Located near a train station, Palais Royale is a great choice for a stay in Katoomba. You can indulge in massages or body treatments, then grab a bite to eat at the coffee shop/café. A bar/lounge and a spa tub are other highlights, and rooms offer LCD TVs and minibars.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Concierge service
    • Bar/Lounge
    • Express check out
    • Pets not allowed
    • Free long-term parking
    • Wedding services
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    Reviews

    Guest reviews of Palais Royale

    Overall Rating

    8.1 Excellent
    Based on 965 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Great parking, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.0 "80% found the restaurant service to be one of the best."
    • 7.3 "Good amenities."
      7.2 "72% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      7.3 "73% thought the architecture was beautiful."
      8.5 "85% found the grounds to be nice."
    • 7.1 "Good breakfast."
    • 6.8 "Vibe was decent."
    • 6.5 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.3 "Internet is average."
    • 5.2 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.2 "Cleanliness of the bathroom was average, said 52%."
      6.5 "65% said the view was so-so."
    • 4.9 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
      4.4 "56% criticized the small bathroom."
    • 2.6 "Disappointing wellness & sports facilities."
      2.2 "78% were unhappy with the sauna."
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    Overall Rating

    7.9 Good
    Based on 530 reviews
    • 9.8 "Terrific location."
      10.0 "Great parking, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.9 "Vibe was decent."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
      7.0 "70% thought the architecture was beautiful."
    • 6.3 "Average value."
    • 6.2 "Internet is average."
    • 4.9 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
    • 4.8 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      1.9 "Air conditioning was criticized by 81%."
    • 2.7 "Disappointing wellness & sports facilities."
      2.0 "80% were unhappy with the sauna."
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    Overall Rating

    8.2 Excellent
    Based on 270 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.1 "Good vibe."
      8.8 "88% enjoyed the friendly atmosphere."
      9.0 "90% said it was a stylish hotel."
      8.8 "88% enjoyed the lobby entrance."
    • 6.8 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.7 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.1 "Internet is average."
    • 5.5 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
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    Overall Rating

    8.7 Excellent
    Based on 164 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.7 "Good amenities."
      7.6 "76% thought the building was wonderful."
      9.2 "92% enjoyed the lobby entrance."
    • 7.2 "Good vibe."
      8.8 "88% said it was a stylish hotel."
      8.8 "88% enjoyed the friendly atmosphere."
      9.2 "92% enjoyed the lobby entrance."
    • 7.1 "Good breakfast."
    • 6.7 "Average value."
    • 5.9 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Great reception"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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